{ "operationId": "getCallQueueAgent", "method": "GET", "path": "/telephony/config/queues/agents/{id}", "summary": "Get Details for a Call Queue Agent with Customer Assist", "requestExamples": [], "responseExamples": [ { "status": "200", "contentType": "application/json", "example": { "agent": { "id": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS8xZmNiMjczZS0wYzdmLTQ1ZGUtYmNlOC0yMWE3YzFlYjVjYmY", "firstName": "Arthur", "lastName": "Murray", "phoneNumber": "+19728881234", "extension": "180", "routingPrefix": "34543", "esn": "34543180", "location": { "name": "RCDN", "id": "Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OLzZhZjk4ZGViLWVlZGItNGFmYi1hMDAzLTEzNzgyYjdjODAxYw" }, "type": "PEOPLE" }, "queues": [ { "id": "Y2lzY29zcGFyazovL3VzL0NBTExfUVVFVUUvZjM4NDIxZGYtN2MxOC00NGI1LThlNmQtNDFmZTEyMTFlZDFk", "name": "YU7", "phoneNumber": "+12144184002", "routingPrefix": "34543", "locationId": "Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OLzZhZjk4ZGViLWVlZGItNGFmYi1hMDAzLTEzNzgyYjdjODAxYw", "locationName": "RCDN", "joinEnabled": true } ] } } ] }