{ "$schema": "https://json-schema.org/draft/2020-12/schema", "$id": "#/components/schemas/CallQueueGet", "title": "CallQueueGet", "type": "object", "description": "Details of a call queue that the agent has joined or may join.", "example": { "id": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS85M2JjZWQ2Mi1lYWRmLTQ0MGItYThiYi03ZWQ5ZWEwNzExMTg", "hasCxEssentials": true, "available": true, "skillLevel": 1, "phoneNumber": "+18555550101", "extension": "50001", "allowLogOffEnabled": false }, "required": [ "id", "allowLogOffEnabled" ], "properties": { "id": { "type": "string", "example": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS85M2JjZWQ2Mi1lYWRmLTQ0MGItYThiYi03ZWQ5ZWEwNzExMTg", "description": "Unique call queue identifier." }, "hasCxEssentials": { "type": "boolean", "example": true, "description": "Indicates if the call queue is `normal` or `CxEssentials`." }, "available": { "type": "boolean", "example": true, "description": "When `true` it indicates agent has joined the call center." }, "skillLevel": { "type": "number", "example": 1, "description": "Call center skill level." }, "phoneNumber": { "type": "string", "example": "+18555550101", "description": "Call center phone number." }, "extension": { "type": "string", "example": "50001", "description": "Call center extension." }, "allowLogOffEnabled": { "type": "boolean", "example": false, "description": "Determines whether a queue can be joined or not." } } }