{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/MidCallSummary",
  "title": "MidCallSummary",
  "type": "object",
  "properties": {
    "reasonForTransferOrConsult": {
      "type": "string",
      "description": "The specific reason the interaction is being transferred or consulted."
    },
    "additionalContext": {
      "type": "string",
      "description": "Important information already gathered that the next agent needs to continue smoothly."
    },
    "keyActionsTaken": {
      "type": "string",
      "description": "Steps completed so far in the interaction before the transfer or consult occurred."
    }
  }
}