{ "$schema": "https://json-schema.org/draft/2020-12/schema", "$id": "#/components/schemas/Origin", "title": "Origin", "type": "object", "description": "Origin of the task. For inbound `workItem` tasks, this represents the customer. For outbound `telephony` tasks, this may be the agent's information or a configured outbound ANI in the organization. Outbound ANI is applicable to `telephony` only.", "required": [ "id" ], "properties": { "id": { "type": "string", "description": "Identifier of the task originator. For inbound `workItem` tasks, this is typically the customer's identifier (e.g., email address). For outbound `telephony` tasks, this may be the agent's identifier or a configured outbound ANI in the organization.", "example": "customer@domain.com" }, "name": { "type": "string", "nullable": true, "description": "Optional human-readable display name for the originator.", "example": "Customer Name" } } }