{ "$schema": "https://json-schema.org/draft/2020-12/schema", "$id": "#/components/schemas/WrapUpResourceRequest", "title": "WrapUpResourceRequest", "description": "Request body for wrapping up a task.", "properties": { "auxCodeId": { "description": "Auxiliary codes are status codes which an agent can select in Webex Contact Center Agent Desktop. They are of two types: ```Idle``` and ```Wrap-Up``` codes, and every agent profile must have one of each for the agent to use. Idle codes are used to explain an agent's unavailability to take customer contacts, such as during a lunch break or a meeting. Wrap-up codes indicate the result of customer contacts, such as successful resolution or escalation of the contact. Creating and managing auxiliary codes requires an administrator role and the appropriate cjp:config_write or cjp:config_read scopes, maximum length 36 characters.", "type": "string", "example": "AXUH3oN12eV-WekpnDpl" }, "wrapUpReason": { "description": "Every wrap up reason will have an unique auxillary code. Use this field to specify the reason for wrapping up the call, maximum length 128 characters.", "type": "string", "example": "Sales" } }, "required": [ "wrapUpReason", "auxCodeId" ], "type": "object" }