openapi: 3.0.0
info:
  title: Webex Admin Address Book Agent Wellbeing API
  version: 1.0.0
  description: The Webex Admin APIs provide comprehensive programmatic access to administrative functions for managing Webex organizations, users, licenses, and settings. These APIs enable automation of user provisioning, license assignment, compliance management, and audit event retrieval. Administrators can integrate with enterprise identity systems, enforce security policies, monitor usage, and streamline onboarding/offboarding processes. The APIs support granular control over organizational resources, making them ideal for large-scale deployments and custom admin tooling.
tags:
- name: Agent Wellbeing
paths:
  /v1/agentburnout/subscribe:
    post:
      parameters:
      - name: X-ORGANIZATION-ID
        in: header
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      tags:
      - Agent Wellbeing
      summary: Subscribe for realtime burnout events
      description: This endpoint provides real-time burnout events that are generated for agents belonging to the organization. It gives us a WebSocket URL to which we can connect to receive the real-time burnout events.
      operationId: subscribe_agentburnout
      requestBody:
        description: Subscribes to the realtime burnout events.
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SubscriptionRequest'
        required: true
      responses:
        '200':
          description: Successful operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SubscriptionResponse'
        '400':
          description: Validation Error
        '401':
          description: Unauthorized Operation
        '403':
          description: Forbidden Operation
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited.
        '500':
          description: An Unexpected Error Occurred
  /v1/agentburnout/action:
    post:
      tags:
      - Agent Wellbeing
      parameters:
      - name: X-ORGANIZATION-ID
        in: header
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      summary: Record the realtime burnout events
      description: The endpoint need to be invoked by Partners and Third-Party that will subscribe to the Agent Burnout system, in order to take certain action based on the agent burnout index calculated.
      operationId: post_action
      requestBody:
        description: Record the action taken by integrating partners.
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ActionRequest'
        required: true
      responses:
        '200':
          description: Successful operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ActionResponse'
        '400':
          description: Validation Error
        '401':
          description: Unauthorized Operation
        '403':
          description: Forbidden Operation
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited.
        '500':
          description: An Unexpected Error Occurred
  /organization/{orgid}/agent-burnout/{id}:
    get:
      tags:
      - Agent Wellbeing
      summary: Get specific Agent Burnout resource by ID
      description: Retrieve an existing Agent Burnout resource by ID in a given organization. Deprecated. Use GET /ai-feature/agent-burnout/{id} instead.
      operationId: getConfigAgentBurnout
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: id
        in: path
        description: Resource ID of the Agent Burnout resource.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba2
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AgentBurnoutDTO'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '401'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '401'
                    entity: cc_user
                    references: []
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '403'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '403'
                    entity: cc_user
                    references: []
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '404'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '404'
                    entity: cc_user
                    references: []
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '429'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '429'
                    entity: cc_user
                    references: []
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '500'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '500'
                    entity: cc_user
                    references: []
      deprecated: true
    put:
      tags:
      - Agent Wellbeing
      summary: Update specific Agent Burnout resource by ID
      description: Update an existing Agent Burnout resource by ID in a given organization. Deprecated. Use PUT /ai-feature/agent-burnout/{id} instead.
      operationId: updateConfigAgentBurnout
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: id
        in: path
        description: Resource ID of the Agent Burnout resource.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba2
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AgentBurnoutDTO'
        required: true
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AgentBurnoutDTO'
        '400':
          description: The request was invalid and cannot be served. An accompanying error message will explain further
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '400'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '400'
                    entity: cc_user
                    references: []
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '401'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '401'
                    entity: cc_user
                    references: []
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '403'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '403'
                    entity: cc_user
                    references: []
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '404'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '404'
                    entity: cc_user
                    references: []
        '412':
          description: Resource referred in other entity(s). Please get all the reference entities info by invoking Get incoming-references api.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '412'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '412'
                    entity: cc_user
                    references: []
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '429'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '429'
                    entity: cc_user
                    references: []
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '500'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '500'
                    entity: cc_user
                    references: []
      deprecated: true
  /organization/{orgid}/v2/agent-burnout:
    get:
      tags:
      - Agent Wellbeing
      summary: List Agent Burnout resource(s)
      description: Retrieve a list of Agent Burnout resource(s) in a given organization.Only one entry per organization can exist for Agent Burnout resource. Deprecated. Use GET /v2/ai-feature/agent-burnout instead.
      operationId: getAllConfigWithMetaDataAgentBurnout
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: filter
        in: query
        description: "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n"
        required: false
        schema:
          type: string
        example: id=="2f9eecc5-0472-4549-9a83-2afdae0d4ba1"
      - name: attributes
        in: query
        description: Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported.
        required: false
        schema:
          type: string
          format: string
        example: id
      - name: page
        in: query
        description: Defines the number of displayed page. The page number starts from 0.
        schema:
          type: integer
          default: 0
          example: 0
        example: 0
      - name: pageSize
        in: query
        description: Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.
        schema:
          type: integer
          default: 100
          example: 100
        example: 100
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                type: object
                properties:
                  meta:
                    $ref: '#/components/schemas/MetaDataWithPagingInfo'
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/AgentBurnoutDTO'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '401'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '401'
                    entity: cc_user
                    references: []
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '403'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '403'
                    entity: cc_user
                    references: []
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '404'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '404'
                    entity: cc_user
                    references: []
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '429'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '429'
                    entity: cc_user
                    references: []
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '500'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '500'
                    entity: cc_user
                    references: []
      deprecated: true
components:
  schemas:
    ApiErrorResponse:
      description: Response body for an API error.
      type: object
      properties:
        trackingId:
          type: string
          description: "An opaque identifier for mapping protocol failures to service internal codes. \n\nWhen specified in a request, it can be used for co-relating events across services"
          example: c1a4fcef-aee2-4dea-8977-29f594760552
        error:
          description: An object containing details about the error.
          $ref: '#/components/schemas/ErrorDetails'
    ActionRequest:
      type: object
      properties:
        interactionId:
          type: string
          description: A unique identifier for each interaction or contact within the contact center.
          example: fb53f6d1-5535-4ac8-b081-53834e17d6f5
        agentId:
          type: string
          description: The identifier for the agent whose burnout index has been calculated.
          example: fb53f6d1-5535-4ac8-b081-53834e17d6f5
        clientId:
          type: string
          description: The name of the client initiating the action related to the agent burnout index. The name is limited to a maximum of 20 characters.
          example: Acme
        actionType:
          type: string
          description: Specifies the type of action initiated based on the agent burnout index
          example: Break Played, Supervisor Notified, etc.
        actionDateType:
          type: object
          description: The Epoch timestamp indicating the precise time at which the action was executed.
          example: 1617536244000
    SubscriptionResponse:
      required:
      - createdBy
      - createdTime
      - destinationUrl
      - eventTypes
      - id
      - lastUpdatedBy
      - lastUpdatedTime
      - name
      - status
      type: object
      properties:
        id:
          type: string
          description: Subscription ID.
          format: uuid
          example: 41e92806-331d-4802-bc12-674f92d4a6f7
        name:
          maxLength: 64
          minLength: 4
          type: string
          description: Client-defined string naming the subscription.
          example: My Integration's Subscription
        description:
          maxLength: 1024
          type: string
          description: Client-defined string describing the subscription.
          example: The subscription my integration uses to synchronize with WxCC
        eventTypes:
          maxItems: 32
          minItems: 1
          type: array
          description: Types of events to which the subscription will listen.
          example:
          - agent:login
          - agent:logout
          items:
            type: string
        destinationUrl:
          type: string
          description: URL to which webhooks will be posted. Must be HTTPS on an IANA-listed top-level domain name (e.g. .com) with a path (at least /). No query parameters, userinfo, non-443 ports, or fragments allowed. We do not treat this field as sensitive data, so do not use secrets in this URL such as tokens or API keys.
          format: uri
          example: https://www.cisco.com/
        createdTime:
          type: integer
          description: Time when subscription was created (epoch milliseconds).
          format: int64
          example: 1591702170000
        createdBy:
          type: string
          description: Email address of the user who created the subscription.
          format: email
          example: example@example.com
        status:
          type: string
          description: Status of the subscription. Can be "active" or "inactive". The system may change the status to "inactive" in error scenarios.
          example: active
          enum:
          - active
          - inactive
        lastUpdatedTime:
          type: integer
          description: Time when the subscription was last updated (epoch milliseconds).
          format: int64
          example: 1591702170000
        lastUpdatedBy:
          type: string
          description: Email address of the user who updated the subscription most recently.
          format: email
          example: example@example.com
    ErrorDetails:
      description: Details of an error.
      type: object
      properties:
        key:
          type: string
          description: An application defined error code.
          example: '401'
        message:
          type: array
          description: A message providing details about the error.
          items:
            $ref: '#/components/schemas/OperationError'
    ActionResponse:
      type: object
      properties:
        data:
          type: object
          description: The data object contains the details of the action taken.
          properties:
            id:
              type: string
              description: A unique identifier for the action taken.
              example: fb53f6d1-5535-4ac8-b081-53834e17d6f5
            interactionId:
              type: string
              description: A unique identifier for each interaction or contact within the contact center.
              example: fb53f6d1-5535-4ac8-b081-53834e17d6f5
            orgId:
              type: string
              description: The organization ID to which the agent belongs.
              example: f53c8b54-46ca-43f6-ba05-08426a46e23d
            agentId:
              type: string
              description: The identifier for the agent whose burnout index has been calculated.
              example: fb53f6d1-5535-4ac8-b081-53834e17d6f5
            clientId:
              type: string
              description: The name of the client initiating the action related to the agent burnout index. The name is limited to a maximum of 20 characters.
              example: Acme
            actionType:
              type: string
              description: Specifies the type of action initiated based on the agent burnout index
              example: Break Played, Supervisor Notified, etc.
            actionDateTime:
              type: integer
              description: The Epoch timestamp indicating the precise time at which the action was executed.
              format: int64
              example: 1617536244000
            createdDateTime:
              type: integer
              description: The Epoch timestamp indicating the time when the action was created.
              format: int64
              example: 1617536244000
        trackingId:
          type: string
          description: The unique tracking ID for this request.
          example: fb53f6d1-5535-4ac8-b081-53834e17d6f5
    AgentBurnoutDTO:
      type: object
      properties:
        organizationId:
          type: string
          format: uuid
          description: ID of the contact center organization. This field is required for all bulk save operations.
          example: f53c8b54-46ca-43f6-ba05-08426a46e23d
          maxLength: 36
          minLength: 32
          pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$
        id:
          type: string
          description: ID of this contact center resource. It should not be specified when creating a new resource. However, it is mandatory when updating a resource.
          example: 93912f11-6017-404b-bf14-5331890b1797
        version:
          type: integer
          format: int32
          description: The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.
          example: 1
        enabled:
          type: boolean
          description: Used to toggle the state of the agent burnout  configuration from active to inactive and vice-versa. Mandatory for create/update operation.
          example: true
        agentInclusionType:
          type: string
          description: Provides information whether all or specific agents are selected for Agent Wellbeing. If the value is missing in response, the consumer should assume a value as ALL.
          enum:
          - ALL
          - SPECIFIC
          example: ALL
        wellnessBreakReminders:
          type: string
          description: Provides information whether Wellness break reminders are enabled or disabled. If the value is missing in response, the consumer should assume a value as DISABLED.
          enum:
          - DISABLED
          - ENABLED
          example: DISABLED
        createdTime:
          type: integer
          format: int64
          description: This is the created time of the entity.
          example: 123456789
        lastUpdatedTime:
          type: integer
          format: int64
          description: This is the updated time of the entity.
          example: 123456789
      required:
      - agentInclusionType
      - enabled
    OperationError:
      description: An error message providing details about the operation failure.
      type: object
      properties:
        description:
          type: string
          description: A human readable explanation for the occurrence of an error.
          example: Incorrect Credentials.
    SubscriptionRequest:
      required:
      - destinationUrl
      - eventTypes
      - name
      type: object
      properties:
        name:
          maxLength: 64
          minLength: 4
          type: string
          description: Client-defined string naming the subscription.
          example: My Integration's Subscription
        description:
          maxLength: 1024
          minLength: 0
          type: string
          description: Client-defined string describing the subscription.
          example: The subscription my integration uses to synchronize with WxCC
        eventTypes:
          maxItems: 32
          minItems: 1
          type: array
          description: Types of events to which the subscription will listen.
          example:
          - agent:login
          - agent:logout
          items:
            type: string
        destinationUrl:
          pattern: ^(https?)://.*$
          type: string
          description: URL to which webhooks will be posted. Must be HTTPS on an IANA-listed top-level domain name (e.g. .com) with a path (at least /). No query parameters, userinfo, non-443 ports, or fragments allowed. We do not treat this field as sensitive data, so do not use secrets in this URL such as tokens or API keys.
          format: uri
          example: https://www.cisco.com/
        secret:
          maxLength: 256
          minLength: 32
          type: string
          description: Secret string used to sign payloads sent to the destination URL.
          example: my-32-plus-character-long-secret
        orgId:
          type: string
          description: Organization ID to be used for this operation. If unspecified, the Organization ID is inferred from the token. The token must have permission to interact with the organization.
          format: uuid
          example: 97cdbf45-ebe2-4687-8341-44d5c7abf101
    MetaDataWithPagingInfo:
      type: object
      description: Metadata of response with paging information
      properties:
        orgid:
          type: string
          format: uuid
          description: Organization ID.
          example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
          maxLength: 36
          minLength: 32
          pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$
        page:
          type: integer
          format: int32
          description: Current page number.
          example: 1
        pageSize:
          type: integer
          format: int32
          description: Page size for current data set.
          example: 100
        totalPages:
          type: integer
          format: int32
          description: Number of pages.
          example: 1
        totalRecords:
          type: integer
          format: int32
          description: Total number of items.
          example: 1000
        links:
          type: object
          description: Map of pagination links with `self`, `next`, `prev`, `last`, and `first`.
          example:
            next: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/entity-name?page=2&pageSize=10
            last: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/entity-name?page=3&pageSize=10
            prev: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/entity-name?page=0&pageSize=10
            self: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/entity-name?page=1&pageSize=10
            first: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/entity-name?page=0&pageSize=10
      title: MetaDataWithPagingInfo
  securitySchemes:
    oauth2:
      flows:
        authorizationCode:
          authorizationUrl: /
          scopes: {}
          tokenUrl: /
      type: oauth2
    bearer-key:
      type: http
      description: e.g. Bearer YOUR_AUTHORIZATION_TOKEN
      scheme: bearer
      bearerFormat: JWT
    bearerAuth:
      type: oauth2
      description: OAuth 2.0 Bearer token authentication
      flows:
        authorizationCode:
          authorizationUrl: https://webexapis.com/v1/authorize
          tokenUrl: https://webexapis.com/v1/access_token
          scopes:
            spark:applications_token: Create access tokens for Service Apps