openapi: 3.0.0
info:
title: Webex Admin Address Book Audio Files API
version: 1.0.0
description: The Webex Admin APIs provide comprehensive programmatic access to administrative functions for managing Webex organizations, users, licenses, and settings. These APIs enable automation of user provisioning, license assignment, compliance management, and audit event retrieval. Administrators can integrate with enterprise identity systems, enforce security policies, monitor usage, and streamline onboarding/offboarding processes. The APIs support granular control over organizational resources, making them ideal for large-scale deployments and custom admin tooling.
tags:
- name: Audio Files
paths:
/organization/{orgid}/audio-file:
post:
tags:
- Audio Files
summary: Create a new Audio File
description: Create a new Audio File in a given organization.
operationId: createConfig_26
parameters:
- name: orgid
in: path
description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
required: true
schema:
type: string
example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
requestBody:
content:
application/json:
schema:
required:
- audioFile
- audioFileInfo
type: object
properties:
audioFileInfo:
$ref: '#/components/schemas/AudioFileInfoDTO'
audioFile:
type: string
format: binary
multipart/form-data:
schema:
required:
- audioFile
- audioFileInfo
type: object
properties:
audioFileInfo:
$ref: '#/components/schemas/AudioFileInfoDTO'
audioFile:
type: string
format: binary
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/AudioFileInfoDTO'
'400':
description: The request was invalid and cannot be served. An accompanying error message will explain further
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'401':
description: Unauthorized Operation
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'403':
description: Operation is forbidden
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'409':
description: Similar entity is already present
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'429':
description: Too many requests have been sent in a given amount of time and the request has been rate limited
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'500':
description: An Unexpected Error Occurred
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
deprecated: false
/organization/{orgid}/audio-file/{id}:
get:
tags:
- Audio Files
summary: Get specific Audio File by ID
description: Retrieve an existing Audio File by ID in a given organization.
operationId: getConfig_26
parameters:
- name: orgid
in: path
description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
required: true
schema:
type: string
example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
- name: id
in: path
description: Resource ID of the Audio File.
required: true
schema:
type: string
example: 2f9eecc5-0472-4549
- name: includeUrl
in: query
description: Indicates if the URL for downloading Audio Fileshould be included in the response.
required: false
schema:
type: boolean
example: true
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/AudioFileInfoDTO'
'401':
description: Unauthorized Operation
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'403':
description: Operation is forbidden
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'404':
description: Resource not found or URI is invalid
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'429':
description: Too many requests have been sent in a given amount of time and the request has been rate limited
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'500':
description: An Unexpected Error Occurred
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
deprecated: false
put:
tags:
- Audio Files
summary: Update specific Audio File by ID
description: Update an existing Audio File by ID in a given organization.
operationId: updateConfig_26
parameters:
- name: orgid
in: path
description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
required: true
schema:
type: string
example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
- name: id
in: path
description: Resource ID of the Audio File.
required: true
schema:
type: string
example: 2f9eecc5-0472-4549
requestBody:
content:
application/json:
schema:
required:
- audioFile
- audioFileInfo
type: object
properties:
audioFileInfo:
$ref: '#/components/schemas/AudioFileInfoDTO'
audioFile:
type: string
format: binary
multipart/form-data:
schema:
required:
- audioFile
- audioFileInfo
type: object
properties:
audioFileInfo:
$ref: '#/components/schemas/AudioFileInfoDTO'
audioFile:
type: string
format: binary
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/AudioFileInfoDTO'
'400':
description: The request was invalid and cannot be served. An accompanying error message will explain further
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'401':
description: Unauthorized Operation
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'403':
description: Operation is forbidden
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'404':
description: Resource not found or URI is invalid
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'412':
description: Resource referred in other entity(s). Please get all the reference entities info by invoking Get incoming-references api.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'429':
description: Too many requests have been sent in a given amount of time and the request has been rate limited
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'500':
description: An Unexpected Error Occurred
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
deprecated: false
delete:
tags:
- Audio Files
summary: Delete specific Audio File by ID
description: Delete an existing Audio File by ID in a given organization.
operationId: deleteConfig_24
parameters:
- name: orgid
in: path
description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
required: true
schema:
type: string
example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
- name: id
in: path
description: Resource ID of the Audio File.
required: true
schema:
type: string
example: 2f9eecc5-0472-4549
responses:
'200':
description: OK
'401':
description: Unauthorized Operation
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'403':
description: Operation is forbidden
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'404':
description: Resource not found or URI is invalid
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'412':
description: Resource referred in other entity(s). Please get all the reference entities info by invoking Get incoming-references api.
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'429':
description: Too many requests have been sent in a given amount of time and the request has been rate limited
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'500':
description: An Unexpected Error Occurred
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
deprecated: false
patch:
tags:
- Audio Files
summary: Partially update Audio File by ID
description: Partially update Audio File by ID in a given organization.
operationId: patchConfig_1
parameters:
- name: orgid
in: path
description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
required: true
schema:
type: string
example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
- name: id
in: path
description: Resource ID of the Audio File.
required: true
schema:
type: string
example: 2f9eecc5-0472-4549
requestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/AudioFileInfoPatchDTO'
multipart/form-data:
schema:
$ref: '#/components/schemas/AudioFileInfoPatchDTO'
required: true
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/AudioFileInfoDTO'
'400':
description: The request was invalid and cannot be served. An accompanying error message will explain further
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'401':
description: Unauthorized Operation
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'403':
description: Operation is forbidden
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'404':
description: Resource not found or URI is invalid
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'429':
description: Too many requests have been sent in a given amount of time and the request has been rate limited
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'500':
description: An Unexpected Error Occurred
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
deprecated: false
/organization/{orgid}/audio-file/{id}/incoming-references:
get:
tags:
- Audio Files
summary: List references for a specific Audio File
description: Retrieve a list of all entities that have reference to an existing Audio File by ID in a given organization.
operationId: getIncomingReferences_19
parameters:
- name: orgid
in: path
description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
required: true
schema:
type: string
example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
- name: id
in: path
description: ID of this contact center resource.
required: true
schema:
type: string
example: af9eecc5-0472-4549-9a83-2afdae0d4ba0
- name: type
in: query
description: Entity type of the other entity that has a reference to this specific entity.
required: false
schema:
type: string
example: type_text
- name: page
in: query
description: Defines the number of displayed page. The page number starts from 0.
schema:
type: integer
example: 0
default: 0
- name: pageSize
in: query
description: Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.
schema:
type: integer
example: 100
default: 100
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/EntityReferenceInfoDTO'
'401':
description: Unauthorized Operation
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'403':
description: Operation is forbidden
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'404':
description: Resource not found or URI is invalid
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'429':
description: Too many requests have been sent in a given amount of time and the request has been rate limited
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'500':
description: An Unexpected Error Occurred
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
deprecated: false
/organization/{orgid}/v2/audio-file:
get:
tags:
- Audio Files
summary: List Audio File(s)
description: Retrieve a list of Audio File(s) in a given organization.
operationId: getAllConfigWithMetaData_24
parameters:
- name: orgid
in: path
description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
required: true
schema:
type: string
example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
- name: filter
in: query
description: "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see this reference. For a list of supported operators, see this syntax guide.\n\nNote: values to be used in the filter syntax should not contain space, and if so kindly bound it with quotes to apply filter.\n"
required: false
schema:
type: string
example: id=="2f9eecc5-0472-4549-9a83-2afdae0d4ba1"
- name: attributes
in: query
description: Specify the attributes to be returned.Default all attributes are returned along with specified columns. All Attributes are supported except URL
required: false
schema:
type: string
format: string
example: id
- name: search
in: query
description: 'Filter data based on the search keyword.Supported search columns(name)
The examples below show some search queries
- "Cisco"
- field=="name";value=="Cisco"
- fields=in=("name");value=="Cisco"
'
required: false
schema:
type: string
example: contact center
- name: page
in: query
description: Defines the number of displayed page. The page number starts from 0.
schema:
type: integer
example: 0
default: 0
- name: pageSize
in: query
description: Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.
schema:
type: integer
example: 100
default: 100
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/ResponseEnvelopeAudioFileInfoDTO'
'401':
description: Unauthorized Operation
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'403':
description: Operation is forbidden
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'404':
description: Resource not found or URI is invalid
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'429':
description: Too many requests have been sent in a given amount of time and the request has been rate limited
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
'500':
description: An Unexpected Error Occurred
content:
application/json:
schema:
$ref: '#/components/schemas/ApiErrorResponse'
deprecated: false
components:
schemas:
AudioFileInfoDTO:
required:
- contentType
- name
type: object
properties:
organizationId:
maxLength: 36
minLength: 32
pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$
type: string
description: ID of the contact center organization. It is required to define for the following operations - All bulk save operations
format: uuid
example: f53c8b54-46ca-43f6-ba05-08426a46e23d
id:
type: string
description: ID of this contact center resource. It should not be specified when creating a new resource. However, it is mandatory when updating a resource.
example: 93912f11-6017-404b-bf14-5331890b1797
version:
type: integer
description: The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.
format: int32
example: 1
name:
maxLength: 80
minLength: 0
pattern: ^[a-zA-Z0-9._\-\s]*$
type: string
description: 'A name for the Agent''s personal greeting file. It should have valid extension i.e. .wav '
example: WelcomeMessage.wav
contentType:
type: string
description: 'Indicates Content-Type of the Audio file. It can take one of these values: AUDIO_WAV, AUDIO_X_WAV'
example: AUDIO_WAV
enum:
- AUDIO_WAV
- TEXT_HTML
- TEXT_PHP
- AUDIO_X_WAV
- APPLICATION_OCTET_STREAM
blobId:
type: string
description: Identifier for the audio file.
example: audio-file_a7c700d5-2fac-4a6c-9a16-eb2f2b42d7a8
url:
type: string
description: Audio file download url.
format: url
example: https://cjp-ccone-devus1-ivr-media.s3.amazonaws.com/bde75a64-f4d5-4ffc-a239-feb607c17ef8/
description:
maxLength: 255
minLength: 0
type: string
description: A short description of the dial plan.
example: Required for transferring calls to Queues
systemDefault:
type: boolean
description: Indicates whether the created resource is system created or not
example: false
audioFile:
type: string
format: binary
createdTime:
type: integer
description: Creation time(in epoch millis) of this resource.
format: int64
readOnly: true
example: 1617536244000
lastUpdatedTime:
type: integer
description: Time(in epoch millis) when this resource was last updated.
format: int64
readOnly: true
example: 1617536244000
ApiErrorResponse:
description: Response body for an API error.
type: object
properties:
trackingId:
type: string
description: "An opaque identifier for mapping protocol failures to service internal codes. \n\nWhen specified in a request, it can be used for co-relating events across services"
example: c1a4fcef-aee2-4dea-8977-29f594760552
error:
description: An object containing details about the error.
$ref: '#/components/schemas/ErrorDetails'
ErrorDetails:
description: Details of an error.
type: object
properties:
key:
type: string
description: An application defined error code.
example: '401'
message:
type: array
description: A message providing details about the error.
items:
$ref: '#/components/schemas/OperationError'
ResponseEnvelopeAudioFileInfoDTO:
type: object
properties:
meta:
type: object
additionalProperties:
type: object
data:
type: array
items:
$ref: '#/components/schemas/AudioFileInfoDTO'
AudioFileInfoPatchDTO:
type: object
properties:
description:
maxLength: 255
minLength: 0
type: string
description: A short description of the dial plan.
example: Required for transferring calls to Queues
OperationError:
description: An error message providing details about the operation failure.
type: object
properties:
description:
type: string
description: A human readable explanation for the occurrence of an error.
example: Incorrect Credentials.
MetaDataReferencesPagingInfo:
title: MetaDataReferencesPagingInfo
type: object
properties:
orgid:
maxLength: 36
minLength: 32
pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$
type: string
description: Org ID
format: uuid
example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
page:
type: integer
description: Current page number
format: int32
example: 1
pageSize:
type: integer
description: Page size for current data set
format: int32
example: 100
totalPages:
type: integer
description: Number of pages
format: int32
example: 1
totalRecords:
type: integer
description: Total number of items
format: int32
example: 1000
links:
type: object
description: Map of pagination links with self, next, prev, last and first
example:
next: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=2&pageSize=10
last: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=3&pageSize=10
prev: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=0&pageSize=10
self: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=1&pageSize=10
first: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=0&pageSize=10
referencedEntities:
type: array
description: List of referenced entities
example:
- agent-profile
- entrypoint
items:
type: string
currentEntity:
type: string
description: Name of current entity
example: entity_name
description: Metadata of response for references with paging information
EntityInfo:
type: object
properties:
id:
type: string
description: id
example: id.
name:
type: string
description: name
example: name.
additionalAttributes:
type: object
additionalProperties:
type: string
description: A map containing additional attributes of entity where both the key and value are Strings.
example: '{"key1":"value1","key2":"value2"}'
description: A map containing additional attributes of entity where both the key and value are Strings.
example:
key1: value1
key2: value2
createdDate:
type: string
lastModifiedDate:
type: string
version:
type: integer
format: int32
EntityReferenceInfoDTO:
type: object
properties:
description:
type: string
description: Description about reference info.
example: list of referenced entities
meta:
$ref: '#/components/schemas/MetaDataReferencesPagingInfo'
data:
type: array
items:
$ref: '#/components/schemas/EntityInfo'
securitySchemes:
oauth2:
flows:
authorizationCode:
authorizationUrl: /
scopes: {}
tokenUrl: /
type: oauth2
bearer-key:
type: http
description: e.g. Bearer YOUR_AUTHORIZATION_TOKEN
scheme: bearer
bearerFormat: JWT
bearerAuth:
type: oauth2
description: OAuth 2.0 Bearer token authentication
flows:
authorizationCode:
authorizationUrl: https://webexapis.com/v1/authorize
tokenUrl: https://webexapis.com/v1/access_token
scopes:
spark:applications_token: Create access tokens for Service Apps