openapi: 3.0.0 info: title: 'Webex Admin Address Book Location Call Settings: Voicemail API' version: 1.0.0 description: The Webex Admin APIs provide comprehensive programmatic access to administrative functions for managing Webex organizations, users, licenses, and settings. These APIs enable automation of user provisioning, license assignment, compliance management, and audit event retrieval. Administrators can integrate with enterprise identity systems, enforce security policies, monitor usage, and streamline onboarding/offboarding processes. The APIs support granular control over organizational resources, making them ideal for large-scale deployments and custom admin tooling. tags: - name: 'Location Call Settings: Voicemail' paths: /telephony/config/locations/{locationId}/voicemail: get: responses: '200': description: OK headers: {} content: application/json: schema: $ref: '#/components/schemas/GetLocationVoicemailObject' example: voicemailTranscriptionEnabled: true '400': description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.' '401': description: 'Unauthorized: Authentication credentials were missing or incorrect.' '403': description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.' '404': description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.' '405': description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.' '409': description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.' '410': description: 'Gone: The requested resource is no longer available.' '415': description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.' '423': description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.' '428': description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.' '429': description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.' '500': description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).' '502': description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.' '503': description: 'Service Unavailable: Server is overloaded with requests. Try again later.' '504': description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.' summary: Get Location Voicemail operationId: Get Location Voicemail description: 'Retrieve voicemail settings for a specific location. Location voicemail settings allows you to enable voicemail transcription for a specific location. Retrieving a location''s voicemail settings requires a full, user or read-only administrator or location administrator auth token with a scope of `spark-admin:telephony_config_read`.' tags: - 'Location Call Settings: Voicemail' parameters: - name: locationId in: path description: Retrieve voicemail settings for this location. required: true example: Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OLzMxMTYx schema: type: string - name: orgId in: query description: Retrieve voicemail settings for this organization. example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE schema: type: string put: responses: '204': description: No Content headers: {} content: {} '400': description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.' '401': description: 'Unauthorized: Authentication credentials were missing or incorrect.' '403': description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.' '404': description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.' '405': description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.' '409': description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.' '410': description: 'Gone: The requested resource is no longer available.' '415': description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.' '423': description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.' '428': description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.' '429': description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.' '500': description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).' '502': description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.' '503': description: 'Service Unavailable: Server is overloaded with requests. Try again later.' '504': description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.' summary: Update Location Voicemail operationId: Update Location Voicemail description: 'Update the voicemail settings for a specific location. Location voicemail settings allows you to enable voicemail transcription for a specific location. Updating a location''s voicemail settings requires a full administrator or location administrator auth token with a scope of `spark-admin:telephony_config_write`.' tags: - 'Location Call Settings: Voicemail' parameters: - name: locationId in: path description: Update voicemail settings for this location. required: true example: Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OL2E4NjczZDIwLWM0M2EtNDQ5Ni1iYWIxLTNiMjhhZGJjMjViYQ schema: type: string - name: orgId in: query description: Update voicemail settings for this organization. example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE schema: type: string requestBody: content: application/json: example: voicemailTranscriptionEnabled: true schema: $ref: '#/components/schemas/PutLocationVoicemailObject' /telephony/config/locations/{locationId}/voicePortal: get: responses: '200': description: OK headers: {} content: application/json: schema: $ref: '#/components/schemas/GetVoicePortalObject' example: id: Y2lzY29zcGFyazovL3VzL1ZPSUNFTUFJTF9HUk9VUC8yZmQzZGMwMy0yZWRhLTQ4NmUtODdhYS0xODY1ZDI5YWExZWI name: test voicePortal language: English languageCode: en_us extension: '0007' phoneNumber: '+1345325235' firstName: firstName lastName: lastName directLineCallerIdName: selection: CUSTOM_NAME customName: Hakim Smith dialByName: Hakim Smith '400': description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.' '401': description: 'Unauthorized: Authentication credentials were missing or incorrect.' '403': description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.' '404': description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.' '405': description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.' '409': description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.' '410': description: 'Gone: The requested resource is no longer available.' '415': description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.' '423': description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.' '428': description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.' '429': description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.' '500': description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).' '502': description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.' '503': description: 'Service Unavailable: Server is overloaded with requests. Try again later.' '504': description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.' summary: Get VoicePortal operationId: Get VoicePortal description: 'Retrieve Voice portal information for the location. Voice portals provide an interactive voice response (IVR) system so administrators can manage auto attendant announcements. Retrieving voice portal information for an organization requires a full read-only administrator or location administrator auth token with a scope of `spark-admin:telephony_config_read`.' tags: - 'Location Call Settings: Voicemail' parameters: - name: locationId in: path description: Location to which the voice portal belongs. required: true example: Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OLzMxMTYx schema: type: string - name: orgId in: query description: Organization to which the voice portal belongs. example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE schema: type: string put: responses: '204': description: No Content headers: {} content: {} '400': description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.' '401': description: 'Unauthorized: Authentication credentials were missing or incorrect.' '403': description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.' '404': description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.' '405': description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.' '409': description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.' '410': description: 'Gone: The requested resource is no longer available.' '415': description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.' '423': description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.' '428': description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.' '429': description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.' '500': description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).' '502': description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.' '503': description: 'Service Unavailable: Server is overloaded with requests. Try again later.' '504': description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.' summary: Update VoicePortal operationId: Update VoicePortal description: 'Update Voice portal information for the location. Voice portals provide an interactive voice response (IVR) system so administrators can manage auto attendant anouncements. Updating voice portal information for an organization and/or rules requires a full administrator or location administrator auth token with a scope of `spark-admin:telephony_config_write`.' tags: - 'Location Call Settings: Voicemail' parameters: - name: locationId in: path description: Location to which the voice portal belongs. required: true example: Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OLzMxMTYx schema: type: string - name: orgId in: query description: Update voicemail rules for this organization. example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE schema: type: string requestBody: content: application/json: example: name: Voice Portal Name languageCode: en_us extension: 5678 firstName: John lastName: Brown passcode: newPasscode: '135668' confirmPasscode: '135668' directLineCallerIdName: selection: CUSTOM_NAME customName: Hakim Smith dialByName: Hakim Smith schema: $ref: '#/components/schemas/PutVoicePortalObject' /telephony/config/locations/{locationId}/voicePortal/passcodeRules: get: responses: '200': description: OK headers: {} content: application/json: schema: $ref: '#/components/schemas/GetVoicePortalPasscodeRuleObject' example: expirePasscode: enabled: true numberOfDays: 180 failedAttempts: enabled: true attempts: 3 blockPreviousPasscodes: enabled: true numberOfPasscodes: 10 blockRepeatedDigits: enabled: true max: 3 blockContiguousSequences: enabled: true numberOfAscendingDigits: 3 numberOfDescendingDigits: 3 length: min: 3 max: 3 blockRepeatedPatternsEnabled: true blockUserNumberEnabled: true blockReversedUserNumberEnabled: true blockReversedOldPasscodeEnabled: true '400': description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.' '401': description: 'Unauthorized: Authentication credentials were missing or incorrect.' '403': description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.' '404': description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.' '405': description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.' '409': description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.' '410': description: 'Gone: The requested resource is no longer available.' '415': description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.' '423': description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.' '428': description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.' '429': description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.' '500': description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).' '502': description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.' '503': description: 'Service Unavailable: Server is overloaded with requests. Try again later.' '504': description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.' summary: Get VoicePortal Passcode Rule operationId: Get VoicePortal Passcode Rule description: 'Retrieve the voice portal passcode rule for a location. Voice portals provide an interactive voice response (IVR) system so administrators can manage auto attendant anouncements Retrieving the voice portal passcode rule requires a full read-only administrator or location administrator auth token with a scope of `spark-admin:telephony_config_read`.' tags: - 'Location Call Settings: Voicemail' parameters: - name: locationId in: path description: Retrieve voice portal passcode rules for this location. required: true example: Y2lzY29zcGFyazovL3VzL0xPQ0fetchcllrjjejgghbruudtlknjbcleukhihhgFUSU9OLzMxMTYx schema: type: string - name: orgId in: query description: Retrieve voice portal passcode rules for this organization. example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE schema: type: string /telephony/config/voicemailGroups: get: responses: '200': description: OK headers: {} content: application/json: schema: type: object required: - voicemailGroups properties: voicemailGroups: type: array items: $ref: '#/components/schemas/GetVoicemailGroupObject' description: Array of VoicemailGroups. example: voicemailGroups: - id: Y2lzY29zcGFyazovL3VzL1ZPSUNFTUFJTF9HUk9VUC9hN2RkNGQzOS00YTc4LTQ1MTYtOTU1Zi03ODEwZGJlMzc5Y2Y name: RCDN-VM locationName: Dallas locationId: Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OLzljZmRhNzg5LWUwNjItNDU2MC05MzhiLTFmNDYxNmVmNzNmMg phoneNumber: '+16066412147' extension: '5896' routingPrefix: '123' esn: '1235896' enabled: true tollFreeNumber: false - id: Y2lzY29zcGFyazovL3VzL1ZPSUNFTUFJTF9HUk9VUC8yZmQzZGMwMy0yZWRhLTQ4NmUtODdhYS0xODY1ZDI5YWExZWI name: VG1 locationName: Boston locationId: Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OL2EwYjk2ZWJhLTdiYjAtNDEwNy05NzVmLTBmMzkwZTBlNzc4OA phoneNumber: null extension: '1125' routingPrefix: '123' esn: '1235896' enabled: true - id: Y2lzY29zcGFyazovL3VzL1ZPSUNFTUFJTF9HUk9VUC8yZTY4ZjJmNC1lYTI2LTQyNjgtOWJmMy03YjNlNmJjMjE5YzE name: VG2 locationName: RCDN locationId: Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OLzZhZjk4ZGViLWVlZGItNGFmYi1hMDAzLTEzNzgyYjdjODAxYw phoneNumber: null extension: '4567' routingPrefix: '123' esn: '1235896' enabled: true '400': description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.' '401': description: 'Unauthorized: Authentication credentials were missing or incorrect.' '403': description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.' '404': description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.' '405': description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.' '409': description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.' '410': description: 'Gone: The requested resource is no longer available.' '415': description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.' '423': description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.' '428': description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.' '429': description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.' '500': description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).' '502': description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.' '503': description: 'Service Unavailable: Server is overloaded with requests. Try again later.' '504': description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.' summary: List VoicemailGroup operationId: List VoicemailGroup description: 'List the voicemail group information for the organization. You can create a shared voicemail box and inbound FAX box to assign to users or call routing features like an auto attendant, call queue, or hunt group. Retrieving a voicemail group for the organization requires a full read-only administrator or location administrator auth token with a scope of `spark-admin:telephony_config_read`.' tags: - 'Location Call Settings: Voicemail' parameters: - name: orgId in: query description: Organization to which the voicemail group belongs. example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE schema: type: string - name: locationId in: query description: Location to which the voicemail group belongs. example: Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OLzMxMTYx schema: type: string - name: name in: query description: Search (Contains) based on voicemail group name example: voicemail schema: type: string - name: phoneNumber in: query description: Search (Contains) based on number or extension example: '+19828282867' schema: type: string - name: max in: query description: Limit the maximum number of events in the response. The maximum value is `200`. example: '100' schema: type: number default: 100 - name: start in: query description: Offset from the first result that you want to fetch. example: '0' schema: type: number /telephony/config/locations/{locationId}/voicemailGroups/{voicemailGroupId}: get: responses: '200': description: OK headers: {} content: application/json: schema: $ref: '#/components/schemas/GetLocationVoicemailGroupObject' example: id: a7dd4d39-4a78-4516-955f-7810dbe379cf name: Voicemail Group Name phoneNumber: '+16066412147' extension: '1273' routingPrefix: '123' esn: '1231273' tollFreeNumber: 'false' firstName: rcdnfTest lastName: rcdnlTest enabled: true languageCode: en_us greeting: DEFAULT greetingUploaded: true greetingDescription: greetings.wav messageStorage: storageType: EXTERNAL externalEmail: user@flex2.cisco.com notifications: enabled: true destination: user@flex2.cisco.com faxMessage: enabled: true phoneNumber: '+1234234324' extension: '23455' transferToNumber: enabled: true destination: '+12147691003' emailCopyOfMessage: enabled: true emailId: