openapi: 3.0.0 info: title: Webex Admin Address Book Resource Collection API version: 1.0.0 description: The Webex Admin APIs provide comprehensive programmatic access to administrative functions for managing Webex organizations, users, licenses, and settings. These APIs enable automation of user provisioning, license assignment, compliance management, and audit event retrieval. Administrators can integrate with enterprise identity systems, enforce security policies, monitor usage, and streamline onboarding/offboarding processes. The APIs support granular control over organizational resources, making them ideal for large-scale deployments and custom admin tooling. tags: - name: Resource Collection paths: /organization/{orgid}/resource-collection: post: tags: - Resource Collection summary: Create a new Resource Collection description: Create a new resource collection in a given organization. operationId: createResourceCollection parameters: - name: orgid in: path description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization. required: true schema: type: string example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1 requestBody: content: application/json: schema: $ref: '#/components/schemas/ResourceCollectionDTO' required: true responses: '201': description: Created content: '*/*': schema: $ref: '#/components/schemas/ResourceCollectionDTO' '400': description: The request was invalid and cannot be served. An accompanying error message will explain further content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '400' reason: Test reason message: - description: Test error code: '400' entity: cc_user references: [] '401': description: Unauthorized Operation content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '401' reason: Test reason message: - description: Test error code: '401' entity: cc_user references: [] '403': description: Operation is forbidden content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '403' reason: Test reason message: - description: Test error code: '403' entity: cc_user references: [] '409': description: Similar entity is already present content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '409' reason: Test reason message: - description: Test error code: '409' entity: cc_user references: [] '429': description: Too many requests have been sent in a given amount of time and the request has been rate limited content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '429' reason: Test reason message: - description: Test error code: '429' entity: cc_user references: [] '500': description: An Unexpected Error Occurred content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '500' reason: Test reason message: - description: Test error code: '500' entity: cc_user references: [] /organization/{orgid}/resource-collection/bulk: patch: tags: - Resource Collection summary: Bulk partial update Resource Collections description: Update some or all properties for resource collections in bulk for a given organization. operationId: bulkPatchResourceCollections parameters: - name: orgid in: path description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization. required: true schema: type: string example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1 requestBody: description: 'For each of the item to update, We only need to provide the patch JSON. Only the following properties are mandatory to identify unique item for update. Other properties are optional. Mandatory Properties: [id] All properties that can be updated via PUT Api are allowed to be updated. To nullify a property or remove it, specify null as value for the Json property. Valid value for requestAction property is ''SAVE''. It is optional property and default SAVE is assumed. ' content: application/json: schema: $ref: '#/components/schemas/BulkRequestDTO' example: items: - item: id: 26e2df70-0f77-41b8-8e8f-1d76e92c9638 name: Updated Collection description: Updated description queues: [] itemIdentifier: 0 requestAction: SAVE required: true responses: '207': description: Multi-Status content: '*/*': schema: $ref: '#/components/schemas/BulkResponseDTO' '400': description: The request was invalid and cannot be served. An accompanying error message will explain further content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '400' reason: Test reason message: - description: Test error code: '400' entity: cc_user references: [] '401': description: Unauthorized Operation content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '401' reason: Test reason message: - description: Test error code: '401' entity: cc_user references: [] '403': description: Operation is forbidden content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '403' reason: Test reason message: - description: Test error code: '403' entity: cc_user references: [] '404': description: Resource not found or URI is invalid content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '404' reason: Test reason message: - description: Test error code: '404' entity: cc_user references: [] '429': description: Too many requests have been sent in a given amount of time and the request has been rate limited content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '429' reason: Test reason message: - description: Test error code: '429' entity: cc_user references: [] '500': description: An Unexpected Error Occurred content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '500' reason: Test reason message: - description: Test error code: '500' entity: cc_user references: [] /organization/{orgid}/resource-collection/update-resource: post: tags: - Resource Collection summary: Update resource with default resource collection description: Update resource with default resource collection. Ensure resource should not associated to any resource collection and resource should not be updated and not older than 15 min. Only single Resource Collection is allowed to update. operationId: updateResourceToResourceCollection parameters: - name: orgid in: path description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization. required: true schema: type: string example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1 requestBody: content: application/json: schema: $ref: '#/components/schemas/UpdateResourceRequestDTO' required: true responses: '201': description: Created content: '*/*': schema: $ref: '#/components/schemas/UpdateResourceResponseDTO' '400': description: The request was invalid and cannot be served. An accompanying error message will explain further content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '400' reason: Test reason message: - description: Test error code: '400' entity: cc_user references: [] '401': description: Unauthorized Operation content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '401' reason: Test reason message: - description: Test error code: '401' entity: cc_user references: [] '403': description: Operation is forbidden content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '403' reason: Test reason message: - description: Test error code: '403' entity: cc_user references: [] '409': description: Similar entity is already present content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '409' reason: Test reason message: - description: Test error code: '409' entity: cc_user references: [] '429': description: Too many requests have been sent in a given amount of time and the request has been rate limited content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '429' reason: Test reason message: - description: Test error code: '429' entity: cc_user references: [] '500': description: An Unexpected Error Occurred content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '500' reason: Test reason message: - description: Test error code: '500' entity: cc_user references: [] /organization/{orgid}/resource-collection/{id}: get: tags: - Resource Collection summary: Get specific Resource Collection by ID description: Retrieve an existing Resource Collection by ID in a given organization. operationId: getResourceCollectionById parameters: - name: orgid in: path description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization. required: true schema: type: string example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1 - name: id in: path description: Resource ID of the Resource Collection. required: true schema: type: string example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba2 responses: '200': description: OK content: '*/*': schema: $ref: '#/components/schemas/ResourceCollectionDTO' '401': description: Unauthorized Operation content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '401' reason: Test reason message: - description: Test error code: '401' entity: cc_user references: [] '403': description: Operation is forbidden content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '403' reason: Test reason message: - description: Test error code: '403' entity: cc_user references: [] '404': description: Resource not found or URI is invalid content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '404' reason: Test reason message: - description: Test error code: '404' entity: cc_user references: [] '429': description: Too many requests have been sent in a given amount of time and the request has been rate limited content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '429' reason: Test reason message: - description: Test error code: '429' entity: cc_user references: [] '500': description: An Unexpected Error Occurred content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '500' reason: Test reason message: - description: Test error code: '500' entity: cc_user references: [] put: tags: - Resource Collection summary: Update specific Resource Collection by ID description: Update an existing resource collection by ID in a given organization. operationId: updateResourceCollection parameters: - name: orgid in: path description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization. required: true schema: type: string example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1 - name: id in: path description: Resource ID of the Resource Collection. required: true schema: type: string example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba2 requestBody: content: application/json: schema: $ref: '#/components/schemas/ResourceCollectionDTO' required: true responses: '200': description: OK content: '*/*': schema: $ref: '#/components/schemas/ResourceCollectionDTO' '400': description: The request was invalid and cannot be served. An accompanying error message will explain further content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '400' reason: Test reason message: - description: Test error code: '400' entity: cc_user references: [] '401': description: Unauthorized Operation content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '401' reason: Test reason message: - description: Test error code: '401' entity: cc_user references: [] '403': description: Operation is forbidden content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '403' reason: Test reason message: - description: Test error code: '403' entity: cc_user references: [] '404': description: Resource not found or URI is invalid content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '404' reason: Test reason message: - description: Test error code: '404' entity: cc_user references: [] '412': description: Resource referred in other entity(s). Please get all the reference entities info by invoking Get incoming-references api. content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '412' reason: Test reason message: - description: Test error code: '412' entity: cc_user references: [] '429': description: Too many requests have been sent in a given amount of time and the request has been rate limited content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '429' reason: Test reason message: - description: Test error code: '429' entity: cc_user references: [] '500': description: An Unexpected Error Occurred content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '500' reason: Test reason message: - description: Test error code: '500' entity: cc_user references: [] delete: tags: - Resource Collection summary: Delete specific Resource Collection by ID description: Delete an existing resource collection by ID in a given organization. operationId: deleteResourceCollection parameters: - name: orgid in: path description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization. required: true schema: type: string example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1 - name: id in: path description: Resource ID of the Resource Collection. required: true schema: type: string example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba2 responses: '204': description: No Content '401': description: Unauthorized Operation content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '401' reason: Test reason message: - description: Test error code: '401' entity: cc_user references: [] '403': description: Operation is forbidden content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '403' reason: Test reason message: - description: Test error code: '403' entity: cc_user references: [] '404': description: Resource not found or URI is invalid content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '404' reason: Test reason message: - description: Test error code: '404' entity: cc_user references: [] '412': description: Resource referred in other entity(s). Please get all the reference entities info by invoking Get incoming-references api. content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '412' reason: Test reason message: - description: Test error code: '412' entity: cc_user references: [] '429': description: Too many requests have been sent in a given amount of time and the request has been rate limited content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '429' reason: Test reason message: - description: Test error code: '429' entity: cc_user references: [] '500': description: An Unexpected Error Occurred content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '500' reason: Test reason message: - description: Test error code: '500' entity: cc_user references: [] /organization/{orgid}/resource-collection/{id}/incoming-references: get: tags: - Resource Collection summary: List references for a specific Resource Collection description: Retrieve a list of all entities that have reference to an existing resource collection by ID in a given organization. operationId: getIncomingReferencesForResourceCollection parameters: - name: orgid in: path description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization. required: true schema: type: string example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1 - name: id in: path description: ID of this contact center resource. required: true schema: type: string example: af9eecc5-0472-4549-9a83-2afdae0d4ba0 - name: type in: query description: Entity type of the other entity that has a reference to this specific entity. required: false schema: type: string example: type_text - name: page in: query description: Defines the number of displayed page. The page number starts from 0. schema: type: integer default: 0 example: 0 example: 0 - name: pageSize in: query description: Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size. schema: type: integer default: 100 example: 100 example: 100 responses: '200': description: OK content: '*/*': schema: $ref: '#/components/schemas/EntityReferenceInfoDTO' '401': description: Unauthorized Operation content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '401' reason: Test reason message: - description: Test error code: '401' entity: cc_user references: [] '403': description: Operation is forbidden content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '403' reason: Test reason message: - description: Test error code: '403' entity: cc_user references: [] '404': description: Resource not found or URI is invalid content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '404' reason: Test reason message: - description: Test error code: '404' entity: cc_user references: [] '429': description: Too many requests have been sent in a given amount of time and the request has been rate limited content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '429' reason: Test reason message: - description: Test error code: '429' entity: cc_user references: [] '500': description: An Unexpected Error Occurred content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '500' reason: Test reason message: - description: Test error code: '500' entity: cc_user references: [] /organization/{orgid}/v2/resource-collection: get: tags: - Resource Collection summary: List Resource Collections description: Retrieve a list of resource collections in a given organization. operationId: getAllResourceCollections parameters: - name: orgid in: path description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization. required: true schema: type: string example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1 - name: filter in: query description: "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see this reference. For a list of supported operators, see this syntax guide.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n" required: false schema: type: string example: id=="2f9eecc5-0472-4549-9a83-2afdae0d4ba1" - name: attributes in: query description: Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. required: false schema: type: string format: string example: id - name: search in: query description: 'Filter data based on the search keyword.Supported search columns(name) The examples below show some search queries - "Cisco" - field=="name";value=="Cisco" - fields=in=("name");value=="Cisco" ' required: false schema: type: string example: contact center - name: page in: query description: Defines the number of displayed page. The page number starts from 0. schema: type: integer default: 0 example: 0 example: 0 - name: pageSize in: query description: Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size. schema: type: integer default: 100 example: 100 example: 100 responses: '200': description: OK content: '*/*': schema: type: object properties: meta: $ref: '#/components/schemas/MetaDataWithPagingInfo' data: type: array items: $ref: '#/components/schemas/ResourceCollectionDTO' example: meta: orgid: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1 page: 1 pageSize: 100 totalPages: 1 totalRecords: 1000 links: next: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/resource-collection?page=2&pageSize=10 last: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/resource-collection?page=3&pageSize=10 prev: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/resource-collection?page=0&pageSize=10 self: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/resource-collection?page=1&pageSize=10 first: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/resource-collection?page=0&pageSize=10 data: - id: 80f49a6e-11d7-4651-b730-99ed2f726f61 name: Department1 description: Department1 description. resources: - name: team accessLevel: SPECIFIC ids: - 00734874-4732-43bb-bfff-d1e75d309eb1 - 00734874-4732-43bb-bfff-d1e75d309eb2 - name: desktop-profile accessLevel: ALL - name: desktop-layout accessLevel: NONE resourceCount: 2 '401': description: Unauthorized Operation content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '401' reason: Test reason message: - description: Test error code: '401' entity: cc_user references: [] '403': description: Operation is forbidden content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '403' reason: Test reason message: - description: Test error code: '403' entity: cc_user references: [] '404': description: Resource not found or URI is invalid content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '404' reason: Test reason message: - description: Test error code: '404' entity: cc_user references: [] '429': description: Too many requests have been sent in a given amount of time and the request has been rate limited content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '429' reason: Test reason message: - description: Test error code: '429' entity: cc_user references: [] '500': description: An Unexpected Error Occurred content: application/json: schema: $ref: '#/components/schemas/ApiErrorResponse' example: trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0 error: key: '500' reason: Test reason message: - description: Test error code: '500' entity: cc_user references: [] components: schemas: UpdateResourceDTO: type: object description: Data Transfer Object for updating a resource, including its ID, type, status, and any associated error information. properties: id: type: string description: ID of this contact center resource. example: af9eecc5-0472-4549-9a83-2afdae0d4ba0 minLength: 1 resourceType: type: string description: Name of the resource type. example: team minLength: 1 status: type: integer format: int32 description: The HTTP status code. example: 400 apiError: $ref: '#/components/schemas/ApiErrorResponse' required: - id - resourceType ApiErrorResponse: description: Response body for an API error. type: object properties: trackingId: type: string description: "An opaque identifier for mapping protocol failures to service internal codes. \n\nWhen specified in a request, it can be used for co-relating events across services" example: c1a4fcef-aee2-4dea-8977-29f594760552 error: description: An object containing details about the error. $ref: '#/components/schemas/ErrorDetails' BulkRequestItemDTOBaseDTO: type: object description: List of items in the bulk request. properties: itemIdentifier: type: integer format: int32 description: Unique item identifier for a bulk operation. example: 10 item: $ref: '#/components/schemas/BaseDTO' requestAction: type: string description: Identifier for action type. Possible values are `SAVE` and `DELETE`. example: SAVE ErrorDetails: description: Details of an error. type: object properties: key: type: string description: An application defined error code. example: '401' message: type: array description: A message providing details about the error. items: $ref: '#/components/schemas/OperationError' BulkResponseItemDTO: type: object properties: itemIdentifier: type: integer description: Unique item identifier for a bulk operation. format: int32 example: 10 status: type: integer description: Indicates the error status code. format: int32 example: 400 operationType: type: string description: The kind of operation desired of an entity. example: CREATE enum: - CREATE - UPDATE - DELETE - GET href: type: string description: The resource URI of an entity. example: /api/organization/6705c69d-4585-42ad-bfc3-79cc485dfb15/team/7b26d174-0016-4682-9858-65918e05f85 apiError: $ref: '#/components/schemas/ApiErrorResponse' example: apiError: error: key: '400' message: - description: 'siteId: not found for given orgId.' entity: string references: - id: string name: string reason: dependency exists trackingId: ccconfig_c1a4fcef-aee2-4dea-8977-29f594760552 href: /api/organization/6705c69d-4585-42ad-bfc3-79cc485dfb15/team/7b26d174-0016-4682-9858-65918e05f85 itemIdentifier: 10 operationType: CREATE status: 400 ResourceTypesDTO: type: object description: A resource type with its access level and associated IDs. properties: name: type: string description: 'The name of the resource.multimedia-profile - Has access to multimedia profile[multimedia-profile] resource name. queue - Has access to queue[queue] resource name. override - Has access to override[override] resource name. holiday-list - Has access to holiday list[holiday-list] resource name. audio-prompt - Has access to audio prompt[audio-prompt] resource name. flow - Has access to flow[flow] resource name. skill-profile - Has access to skill profile[skill-profile] resource name. team - Has access to team[team] resource name. skill-definition - Has access to skill definition[skill-definition] resource name. site - Has access to site[site] resource name. outdial-ani - Has access to outdial ani[outdial-ani] resource name. channel - Has access to channel[channel] resource name. sub-flow - Has access to sub flow[sub-flow] resource name. desktop-layout - Has access to desktop layout[desktop-layout] resource name. working-hour - Has access to working hour[working-hour] resource name. function - Has access to function[function] resource name. desktop-profile - Has access to desktop profile[desktop-profile] resource name. idle-wrapup-code - Has access to idle wrap-up code[idle-wrapup-code] resource name. cad-variable - Has access to cad variable[cad-variable] resource name. address-book - Has access to address book[address-book] resource name. ' example: site minLength: 1 accessLevel: type: string description: This can be used to allow users to access specific, none or all resources. enum: - SPECIFIC - ALL - PROVISIONED_VALUE - NONE example: ALL ids: type: array description: The id of the resource can be used to allow users to access specific, of resources. example: - 00734874-4732-43bb-bfff-d1e75d309eb1 - 00734874-4732-43bb-bfff-d1e75d309eb2 items: type: string uniqueItems: true required: - accessLevel - name BulkRequestDTO: type: object properties: items: type: array description: List of items in the bulk request. items: $ref: '#/components/schemas/BulkRequestItemDTOBaseDTO' ResourceCollectionDetails: type: object description: Details of a resource collection, including its ID. properties: id: type: string description: ID of this contact center resource. example: af9eecc5-0472-4549-9a83-2afdae0d4ba0 minLength: 1 required: - id BaseDTO: type: object description: This is the base schema for all DTOs. properties: organizationId: type: string format: uuid description: ID of the contact center organization. This field is required for all bulk save operations. example: f53c8b54-46ca-43f6-ba05-08426a46e23d maxLength: 36 minLength: 32 pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$ id: type: string description: ID of this contact center resource. It should not be specified when creating a new resource. However, it is mandatory when updating a resource. example: 93912f11-6017-404b-bf14-5331890b1797 version: type: integer format: int32 description: The version of this resource. For a newly created resource, it will be 0 unless specified otherwise. example: 1 createdTime: type: integer format: int64 description: This is the created time of the entity. lastUpdatedTime: type: integer format: int64 description: This is the updated time of the entity. UpdateResourceResponseDTO: type: object description: Response DTO containing a list of updated resources. example: response: - id: 80f49a6e-11d7-4651-b730-99ed2f726f61 resourceType: team status: 200 - id: 90f49a6e-11d7-4651-b730-99ed2f726f62 resourceType: desktop-profile status: 400 apiError: trackingId: ccconfig_7113a3e7-bc11-43f2-9f2d-ded48e8685cd error: key: '400' reason: 400 BAD_REQUEST "Entity not found or more than one entity found on the unique fields" message: - description: 400 BAD_REQUEST "Entity not found or more than one entity found on the unique fields" properties: response: type: array description: List of updated resources. items: $ref: '#/components/schemas/UpdateResourceDTO' OperationError: description: An error message providing details about the operation failure. type: object properties: description: type: string description: A human readable explanation for the occurrence of an error. example: Incorrect Credentials. ResourceCollectionDTO: type: object description: A collection of resources with their types and access levels. example: id: 80f49a6e-11d7-4651-b730-99ed2f726f61 name: Department1 description: Department1 description. resources: - name: team accessLevel: SPECIFIC ids: - 00734874-4732-43bb-bfff-d1e75d309eb1 - 00734874-4732-43bb-bfff-d1e75d309eb2 - name: desktop-profile accessLevel: ALL - name: desktop-layout accessLevel: NONE resourceCount: 2 properties: organizationId: type: string format: uuid description: ID of the contact center organization. This field is required for all bulk save operations. example: f53c8b54-46ca-43f6-ba05-08426a46e23d maxLength: 36 minLength: 32 pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$ id: type: string description: ID of this contact center resource. It should not be specified when creating a new resource. However, it is mandatory when updating a resource. example: 93912f11-6017-404b-bf14-5331890b1797 version: type: integer format: int32 description: The version of this resource. For a newly created resource, it will be 0 unless specified otherwise. example: 1 name: type: string description: The name of the resource collection. example: Department1 maxLength: 80 minLength: 1 pattern: ^[a-zA-Z\d-_\s]+$ description: type: string description: An optional description of the resource collection. example: Department1 description. maxLength: 255 minLength: 0 resources: type: array description: The name of the resource and Type of resource list. items: $ref: '#/components/schemas/ResourceTypesDTO' uniqueItems: true resourceCount: type: integer format: int64 description: The total count of resources in this collection example: 2 createdTime: type: integer format: int64 description: This is the created time of the entity. lastUpdatedTime: type: integer format: int64 description: This is the updated time of the entity. required: - name MetaDataWithPagingInfo: type: object description: Metadata of response with paging information properties: orgid: type: string format: uuid description: Organization ID. example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1 maxLength: 36 minLength: 32 pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$ page: type: integer format: int32 description: Current page number. example: 1 pageSize: type: integer format: int32 description: Page size for current data set. example: 100 totalPages: type: integer format: int32 description: Number of pages. example: 1 totalRecords: type: integer format: int32 description: Total number of items. example: 1000 links: type: object description: Map of pagination links with `self`, `next`, `prev`, `last`, and `first`. example: next: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/entity-name?page=2&pageSize=10 last: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/entity-name?page=3&pageSize=10 prev: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/entity-name?page=0&pageSize=10 self: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/entity-name?page=1&pageSize=10 first: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/entity-name?page=0&pageSize=10 title: MetaDataWithPagingInfo BulkResponseDTO: type: object properties: items: type: array items: $ref: '#/components/schemas/BulkResponseItemDTO' UpdateResourceRequestDTO: type: object description: Request DTO for updating a resource with its type and associated collections. properties: resourceType: type: string description: Resource type. example: team minLength: 1 resourceId: type: string description: Resource Id. example: 80f49a6e-11d7-4651-b730-99ed2f726f61 minLength: 1 resourceCollections: type: array description: List of resource collections associated with the resource. items: $ref: '#/components/schemas/ResourceCollectionDetails' required: - resourceId - resourceType MetaDataReferencesPagingInfo: title: MetaDataReferencesPagingInfo type: object properties: orgid: maxLength: 36 minLength: 32 pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$ type: string description: Org ID format: uuid example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1 page: type: integer description: Current page number format: int32 example: 1 pageSize: type: integer description: Page size for current data set format: int32 example: 100 totalPages: type: integer description: Number of pages format: int32 example: 1 totalRecords: type: integer description: Total number of items format: int32 example: 1000 links: type: object description: Map of pagination links with self, next, prev, last and first example: next: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=2&pageSize=10 last: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=3&pageSize=10 prev: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=0&pageSize=10 self: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=1&pageSize=10 first: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=0&pageSize=10 referencedEntities: type: array description: List of referenced entities example: - agent-profile - entrypoint items: type: string currentEntity: type: string description: Name of current entity example: entity_name description: Metadata of response for references with paging information EntityInfo: type: object properties: id: type: string description: id example: id. name: type: string description: name example: name. additionalAttributes: type: object additionalProperties: type: string description: A map containing additional attributes of entity where both the key and value are Strings. example: '{"key1":"value1","key2":"value2"}' description: A map containing additional attributes of entity where both the key and value are Strings. example: key1: value1 key2: value2 createdDate: type: string lastModifiedDate: type: string version: type: integer format: int32 EntityReferenceInfoDTO: type: object properties: description: type: string description: Description about reference info. example: list of referenced entities meta: $ref: '#/components/schemas/MetaDataReferencesPagingInfo' data: type: array items: $ref: '#/components/schemas/EntityInfo' securitySchemes: oauth2: flows: authorizationCode: authorizationUrl: / scopes: {} tokenUrl: / type: oauth2 bearer-key: type: http description: e.g. Bearer YOUR_AUTHORIZATION_TOKEN scheme: bearer bearerFormat: JWT bearerAuth: type: oauth2 description: OAuth 2.0 Bearer token authentication flows: authorizationCode: authorizationUrl: https://webexapis.com/v1/authorize tokenUrl: https://webexapis.com/v1/access_token scopes: spark:applications_token: Create access tokens for Service Apps