openapi: 3.0.0
info:
  title: Webex Admin Address Book Skill Profile API
  version: 1.0.0
  description: The Webex Admin APIs provide comprehensive programmatic access to administrative functions for managing Webex organizations, users, licenses, and settings. These APIs enable automation of user provisioning, license assignment, compliance management, and audit event retrieval. Administrators can integrate with enterprise identity systems, enforce security policies, monitor usage, and streamline onboarding/offboarding processes. The APIs support granular control over organizational resources, making them ideal for large-scale deployments and custom admin tooling.
tags:
- name: Skill Profile
paths:
  /organization/{orgid}/skill-profile:
    get:
      tags:
      - Skill Profile
      summary: List Skill Profile(s)
      description: "Retrieve a list of Skill Profile(s) in a given organization.\n Note: Returning array fields in the List (Get All) API response is deprecated. To retrieve the complete resource with all fields, please use the Get-by-ID API instead."
      operationId: getAllConfig_3
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: filter
        in: query
        description: "Specify a filter based on which the results will be fetched. Supported filterable fields:  id. \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n"
        required: false
        schema:
          type: string
        example: id=="2f9eecc5-0472-4549-9a83-2afdae0d4ba1"
      - name: attributes
        in: query
        description: Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (activeSkills,activeEnumSkills)
        required: false
        schema:
          type: string
          format: string
        example: id
      - name: page
        in: query
        description: Defines the number of displayed page. The page number starts from 0.
        schema:
          type: integer
          default: 0
          example: 0
        example: 0
      - name: pageSize
        in: query
        description: Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.
        schema:
          type: integer
          default: 100
          example: 100
        example: 100
      - name: singleObjectResponse
        in: query
        description: Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.
        schema:
          type: boolean
          default: false
          example: false
      responses:
        '200':
          description: OK
          content:
            '*/*':
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/SkillProfileDTOList'
              example:
              - organizationId: f53c8b54-46ca-43f6-ba05-08426a46e23d
                name: German Speaker
                description: Required for transferring out-dial calls to Queues
                createdTime: 123456789
                lastUpdatedTime: 123456789
                id: 93912f11-6017-404b-bf14-5331890b1797
                version: 1
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '401'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '401'
                    entity: cc_user
                    references: []
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '403'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '403'
                    entity: cc_user
                    references: []
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '404'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '404'
                    entity: cc_user
                    references: []
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '429'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '429'
                    entity: cc_user
                    references: []
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '500'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '500'
                    entity: cc_user
                    references: []
      deprecated: false
    post:
      tags:
      - Skill Profile
      summary: Create a new Skill Profile
      description: Create a new Skill Profile in a given organization.
      operationId: createConfig_4
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: skillProfileDTO
        in: query
        description: Skill profile configuration data
        required: true
        schema:
          $ref: '#/components/schemas/SkillProfileDTO'
        example:
          name: German Speaker
          description: Required for transferring out-dial calls to Queues
          activeSkills:
          - skillId: 123e4567-e89b-12d3-a456-426614174000
            proficiencyValue: 5
            booleanValue: true
      responses:
        '201':
          description: Created
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/SkillProfileDTO'
        '400':
          description: The request was invalid and cannot be served. An accompanying error message will explain further
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '400'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '400'
                    entity: cc_user
                    references: []
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '401'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '401'
                    entity: cc_user
                    references: []
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '403'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '403'
                    entity: cc_user
                    references: []
        '409':
          description: Similar entity is already present
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '409'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '409'
                    entity: cc_user
                    references: []
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '429'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '429'
                    entity: cc_user
                    references: []
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '500'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '500'
                    entity: cc_user
                    references: []
      deprecated: false
  /organization/{orgid}/skill-profile/bulk:
    post:
      tags:
      - Skill Profile
      summary: Bulk save Skill Profile(s)
      description: Create, Update or delete Skill Profile(s) in bulk in a given organization.
      operationId: saveAllConfig_3
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/BulkRequestDTOSkillProfileDTO'
        required: true
      responses:
        '207':
          description: Multi-Status
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/BulkResponseDTO'
        '400':
          description: The request was invalid and cannot be served. An accompanying error message will explain further
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '400'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '400'
                    entity: cc_user
                    references: []
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '401'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '401'
                    entity: cc_user
                    references: []
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '403'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '403'
                    entity: cc_user
                    references: []
        '409':
          description: Similar entity is already present
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '409'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '409'
                    entity: cc_user
                    references: []
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '429'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '429'
                    entity: cc_user
                    references: []
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '500'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '500'
                    entity: cc_user
                    references: []
      deprecated: false
  /organization/{orgid}/skill-profile/{id}:
    get:
      tags:
      - Skill Profile
      summary: Get specific Skill Profile by ID
      description: Retrieve an existing Skill Profile by ID in a given organization.
      operationId: getConfig_4
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: id
        in: path
        description: Resource ID of the Skill Profile.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba2
      - name: includeSkillDetails
        in: query
        description: If set to true returns skill details
        schema:
          type: boolean
          default: false
          example: false
      responses:
        '200':
          description: OK
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/SkillProfileDTO'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '401'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '401'
                    entity: cc_user
                    references: []
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '403'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '403'
                    entity: cc_user
                    references: []
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '404'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '404'
                    entity: cc_user
                    references: []
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '429'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '429'
                    entity: cc_user
                    references: []
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '500'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '500'
                    entity: cc_user
                    references: []
      deprecated: false
    put:
      tags:
      - Skill Profile
      summary: Update specific Skill Profile by ID
      description: Update an existing Skill Profile by ID in a given organization.
      operationId: updateConfig_4
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: id
        in: path
        description: Resource ID of the Skill Profile.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba2
      - name: skillProfileDTO
        in: query
        description: Skill profile configuration data for update
        required: true
        schema:
          $ref: '#/components/schemas/SkillProfileDTO'
        example:
          name: German Speaker Updated
          description: Updated skill profile for transferring calls
          activeSkills:
          - skillId: 123e4567-e89b-12d3-a456-426614174000
            proficiencyValue: 8
            booleanValue: true
      responses:
        '200':
          description: OK
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/SkillProfileDTO'
        '400':
          description: The request was invalid and cannot be served. An accompanying error message will explain further
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '400'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '400'
                    entity: cc_user
                    references: []
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '401'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '401'
                    entity: cc_user
                    references: []
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '403'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '403'
                    entity: cc_user
                    references: []
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '404'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '404'
                    entity: cc_user
                    references: []
        '412':
          description: Resource referred in other entity(s). Please get all the reference entities info by invoking Get incoming-references api.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '412'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '412'
                    entity: cc_user
                    references: []
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '429'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '429'
                    entity: cc_user
                    references: []
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '500'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '500'
                    entity: cc_user
                    references: []
      deprecated: false
    delete:
      tags:
      - Skill Profile
      summary: Delete specific Skill Profile by ID
      description: Delete an existing Skill Profile by ID in a given organization.
      operationId: deleteConfig_4
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: id
        in: path
        description: Resource ID of the Skill Profile.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba2
      responses:
        '204':
          description: No Content
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '401'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '401'
                    entity: cc_user
                    references: []
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '403'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '403'
                    entity: cc_user
                    references: []
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '404'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '404'
                    entity: cc_user
                    references: []
        '412':
          description: Resource referred in other entity(s). Please get all the reference entities info by invoking Get incoming-references api.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '412'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '412'
                    entity: cc_user
                    references: []
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '429'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '429'
                    entity: cc_user
                    references: []
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '500'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '500'
                    entity: cc_user
                    references: []
      deprecated: false
  /organization/{orgid}/skill-profile/{id}/incoming-references:
    get:
      tags:
      - Skill Profile
      summary: List references for a specific Skill Profile
      description: Retrieve a list of all entities that have reference to an existing Skill Profile by ID in a given organization.
      operationId: getIncomingReferences_3
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: id
        in: path
        description: ID of this contact center resource.
        required: true
        schema:
          type: string
        example: af9eecc5-0472-4549-9a83-2afdae0d4ba0
      - name: type
        in: query
        description: Entity type of the other entity that has a reference to this specific entity.
        required: false
        schema:
          type: string
        example: type_text
      - name: page
        in: query
        description: Defines the number of displayed page. The page number starts from 0.
        schema:
          type: integer
          default: 0
          example: 0
        example: 0
      - name: pageSize
        in: query
        description: Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.
        schema:
          type: integer
          default: 100
          example: 100
        example: 100
      responses:
        '200':
          description: OK
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/EntityReferenceInfoDTO'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '401'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '401'
                    entity: cc_user
                    references: []
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '403'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '403'
                    entity: cc_user
                    references: []
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '404'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '404'
                    entity: cc_user
                    references: []
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '429'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '429'
                    entity: cc_user
                    references: []
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '500'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '500'
                    entity: cc_user
                    references: []
      deprecated: false
  /organization/{orgid}/v2/skill-profile:
    get:
      tags:
      - Skill Profile
      summary: List Skill Profile(s)
      description: "Retrieve a list of Skill Profile(s) in a given organization.\n Note: Returning array fields in the List (Get All) API response is deprecated. To retrieve the complete resource with all fields, please use the Get-by-ID API instead."
      operationId: getAllConfigWithMetaData_5
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: filter
        in: query
        description: "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId, activeSkills, activeEnumSkills, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\">this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\">this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain spaces. If they do, please enclose them in quotes to apply the filter.\n"
        required: false
        schema:
          type: string
        example: id=="2f9eecc5-0472-4549-9a83-2afdae0d4ba1"
      - name: attributes
        in: query
        description: Specify the attributes to be returned. By default, all attributes are returned along with the specified columns. All attributes are supported. except (activeSkills,activeEnumSkills)
        required: false
        schema:
          type: string
          format: string
        example: id
      - name: search
        in: query
        description: 'Filter data based on the search keyword.Supported search columns(name, description)


          The examples below show some search queries

          - "Cisco"

          - field=="name";value=="Cisco"

          - fields=in=("name","description");value=="Cisco"

          '
        required: false
        schema:
          type: string
        example: contact center
      - name: page
        in: query
        description: Defines the number of displayed page. The page number starts from 0.
        schema:
          type: integer
          default: 0
          example: 0
        example: 0
      - name: pageSize
        in: query
        description: Defines the number of items to be displayed on a page. If the number specified is more than allowed max page size, the API will automatically adjust the page size to the max page size.
        schema:
          type: integer
          default: 100
          example: 100
        example: 100
      - name: singleObjectResponse
        in: query
        description: Specifiy whether to include array fields in the response, This query param should use only if the response contain single record, if we are using for multiple objects response query param not supported and throws an exception.
        schema:
          type: boolean
          default: false
          example: false
      responses:
        '200':
          description: OK
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/ResponseEnvelopeSkillProfileDTO'
              example:
                data:
                - organizationId: f53c8b54-46ca-43f6-ba05-08426a46e23d
                  name: German Speaker
                  description: Required for transferring out-dial calls to Queues
                  createdTime: 123456789
                  lastUpdatedTime: 123456789
                  id: 93912f11-6017-404b-bf14-5331890b1797
                  version: 1
                meta:
                  additionalProp3: string
                  additionalProp2: string
                  additionalProp1: string
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '401'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '401'
                    entity: cc_user
                    references: []
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '403'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '403'
                    entity: cc_user
                    references: []
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '404'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '404'
                    entity: cc_user
                    references: []
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '429'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '429'
                    entity: cc_user
                    references: []
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
              example:
                trackingId: ccconfig_af9eecc5-0472-4549-9a83-2afdae0d4ba0
                error:
                  key: '500'
                  reason: Test reason
                  message:
                  - description: Test error
                    code: '500'
                    entity: cc_user
                    references: []
      deprecated: false
components:
  schemas:
    ResponseEnvelopeSkillProfileDTO:
      type: object
      properties:
        meta:
          type: object
          additionalProperties: {}
        data:
          type: array
          items:
            $ref: '#/components/schemas/SkillProfileDTO'
    ActiveEnumSkillDTO:
      type: object
      description: Indicates a value that represents a skill the agent has.
      properties:
        organizationId:
          type: string
          format: uuid
          description: ID of the contact center organization. This field is required for all bulk save operations.
          example: f53c8b54-46ca-43f6-ba05-08426a46e23d
          maxLength: 36
          minLength: 32
          pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$
        id:
          type: string
          description: ID of this contact center resource. It should not be specified when creating a new resource. However, it is mandatory when updating a resource.
          example: 93912f11-6017-404b-bf14-5331890b1797
        version:
          type: integer
          format: int32
          description: The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.
          example: 1
        enumSkillValueId:
          type: string
          description: ID of the enumSkillValue.
          example: 93912f11-6017-404b-bf14-5331890b1797
        createdTime:
          type: integer
          format: int64
          description: This is the created time of the entity.
          example: 123456789
        lastUpdatedTime:
          type: integer
          format: int64
          description: This is the updated time of the entity.
          example: 123456789
        enumSkillName:
          type: string
          description: Enum skill name, included in the payload only if 'includeSkillDetails' is true.
          example: Language
        enumSkillValue:
          type: string
          description: Enum skill value, included only if 'includeSkillDetails' is true.
          example: English
        enumSkillId:
          type: string
          description: Enum skill ID, included only if 'includeSkillDetails' is true.
          example: 56912f11-6017-404b-bf14-5331890b1456
      required:
      - enumSkillValueId
    ApiErrorResponse:
      description: Response body for an API error.
      type: object
      properties:
        trackingId:
          type: string
          description: "An opaque identifier for mapping protocol failures to service internal codes. \n\nWhen specified in a request, it can be used for co-relating events across services"
          example: c1a4fcef-aee2-4dea-8977-29f594760552
        error:
          description: An object containing details about the error.
          $ref: '#/components/schemas/ErrorDetails'
    ErrorDetails:
      description: Details of an error.
      type: object
      properties:
        key:
          type: string
          description: An application defined error code.
          example: '401'
        message:
          type: array
          description: A message providing details about the error.
          items:
            $ref: '#/components/schemas/OperationError'
    BulkResponseItemDTO:
      type: object
      properties:
        itemIdentifier:
          type: integer
          description: Unique item identifier for a bulk operation.
          format: int32
          example: 10
        status:
          type: integer
          description: Indicates the error status code.
          format: int32
          example: 400
        operationType:
          type: string
          description: The kind of operation desired of an entity.
          example: CREATE
          enum:
          - CREATE
          - UPDATE
          - DELETE
          - GET
        href:
          type: string
          description: The resource URI of an entity.
          example: /api/organization/6705c69d-4585-42ad-bfc3-79cc485dfb15/team/7b26d174-0016-4682-9858-65918e05f85
        apiError:
          $ref: '#/components/schemas/ApiErrorResponse'
      example:
        apiError:
          error:
            key: '400'
            message:
            - description: 'siteId: not found for given orgId.'
              entity: string
              references:
              - id: string
                name: string
            reason: dependency exists
          trackingId: ccconfig_c1a4fcef-aee2-4dea-8977-29f594760552
        href: /api/organization/6705c69d-4585-42ad-bfc3-79cc485dfb15/team/7b26d174-0016-4682-9858-65918e05f85
        itemIdentifier: 10
        operationType: CREATE
        status: 400
    EntityReferenceInfoDTO:
      type: object
      properties:
        description:
          type: string
          description: Description about reference info.
          example: list of referenced entities
        meta:
          $ref: '#/components/schemas/MetaDataReferencesPagingInfo'
        data:
          type: array
          items:
            $ref: '#/components/schemas/EntityInfo'
    OperationError:
      description: An error message providing details about the operation failure.
      type: object
      properties:
        description:
          type: string
          description: A human readable explanation for the occurrence of an error.
          example: Incorrect Credentials.
    BulkResponseDTO:
      type: object
      properties:
        items:
          type: array
          items:
            $ref: '#/components/schemas/BulkResponseItemDTO'
    MetaDataReferencesPagingInfo:
      title: MetaDataReferencesPagingInfo
      type: object
      properties:
        orgid:
          maxLength: 36
          minLength: 32
          pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$
          type: string
          description: Org ID
          format: uuid
          example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
        page:
          type: integer
          description: Current page number
          format: int32
          example: 1
        pageSize:
          type: integer
          description: Page size for current data set
          format: int32
          example: 100
        totalPages:
          type: integer
          description: Number of pages
          format: int32
          example: 1
        totalRecords:
          type: integer
          description: Total number of items
          format: int32
          example: 1000
        links:
          type: object
          description: Map of pagination links with self, next, prev, last and first
          example:
            next: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=2&pageSize=10
            last: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=3&pageSize=10
            prev: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=0&pageSize=10
            self: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=1&pageSize=10
            first: /organization/bde75a64-f4d5-4ffc-a239-feb607c17ef8/cad-variable?page=0&pageSize=10
        referencedEntities:
          type: array
          description: List of referenced entities
          example:
          - agent-profile
          - entrypoint
          items:
            type: string
        currentEntity:
          type: string
          description: Name of current entity
          example: entity_name
      description: Metadata of response for references with paging information
    SkillProfileDTOList:
      type: object
      properties:
        organizationId:
          type: string
          format: uuid
          description: ID of the contact center organization. This field is required for all bulk save operations.
          example: f53c8b54-46ca-43f6-ba05-08426a46e23d
          maxLength: 36
          minLength: 32
          pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$
        id:
          type: string
          description: ID of this contact center resource. It should not be specified when creating a new resource. However, it is mandatory when updating a resource.
          example: 93912f11-6017-404b-bf14-5331890b1797
        version:
          type: integer
          format: int32
          description: The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.
          example: 1
        name:
          type: string
          description: Indicates the name of the skill Profile. It is required only during a create or an update operation.
          example: German Speaker
          maxLength: 80
          minLength: 0
          pattern: ^[a-zA-Z0-9,@_.\-\s]*$
        description:
          type: string
          description: A short description of the skill profile.
          example: Required for transferring out-dial calls to Queues
          maxLength: 255
          minLength: 0
        createdTime:
          type: integer
          format: int64
          description: This is the created time of the entity.
          example: 123456789
        lastUpdatedTime:
          type: integer
          format: int64
          description: This is the updated time of the entity.
          example: 123456789
    ActiveSkillDTO:
      type: object
      description: In activeSkills and activeEnumSkills at least one skill is mandatory.
      properties:
        organizationId:
          type: string
          format: uuid
          description: ID of the contact center organization. This field is required for all bulk save operations.
          example: f53c8b54-46ca-43f6-ba05-08426a46e23d
          maxLength: 36
          minLength: 32
          pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$
        id:
          type: string
          description: ID of this contact center resource. It should not be specified when creating a new resource. However, it is mandatory when updating a resource.
          example: 93912f11-6017-404b-bf14-5331890b1797
        version:
          type: integer
          format: int32
          description: The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.
          example: 1
        textValue:
          type: string
          description: A short textual description that represents a skill the agent has.
          example: Credit card SME
          maxLength: 100
          minLength: 0
        booleanValue:
          type: boolean
          description: Indicates whether the agent has this skill (True) or does not have the skill (False).
          example: true
        proficiencyValue:
          type: integer
          format: int32
          description: A number between 0 and 10 to indicate how proficient the agent is in this skill.
          example: 1
          maximum: 10
          minimum: 0
        skillId:
          type: string
          description: Indicates a value that represents a skill the agent has.
          example: FRENCH
          minLength: 1
        createdTime:
          type: integer
          format: int64
          description: This is the created time of the entity.
          example: 123456789
        lastUpdatedTime:
          type: integer
          format: int64
          description: This is the updated time of the entity.
          example: 123456789
        skillName:
          type: string
          description: Name of the skill, included in the payload only when 'includeSkillDetails' is true.
          example: Customer Support
      required:
      - booleanValue
      - skillId
    EntityInfo:
      type: object
      properties:
        id:
          type: string
          description: id
          example: id.
        name:
          type: string
          description: name
          example: name.
        additionalAttributes:
          type: object
          additionalProperties:
            type: string
            description: A map containing additional attributes of entity where both the key and value are Strings.
            example: '{"key1":"value1","key2":"value2"}'
          description: A map containing additional attributes of entity where both the key and value are Strings.
          example:
            key1: value1
            key2: value2
        createdDate:
          type: string
        lastModifiedDate:
          type: string
        version:
          type: integer
          format: int32
    BulkRequestItemDTOSkillProfileDTO:
      type: object
      description: List of items in the bulk request.
      properties:
        itemIdentifier:
          type: integer
          format: int32
          description: Unique item identifier for a bulk operation.
          example: 10
        item:
          $ref: '#/components/schemas/SkillProfileDTO'
        requestAction:
          type: string
          description: Identifier for action type. Possible values are `SAVE` and `DELETE`.
          example: SAVE
    SkillProfileDTO:
      type: object
      properties:
        organizationId:
          type: string
          format: uuid
          description: ID of the contact center organization. This field is required for all bulk save operations.
          example: f53c8b54-46ca-43f6-ba05-08426a46e23d
          maxLength: 36
          minLength: 32
          pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$
        id:
          type: string
          description: ID of this contact center resource. It should not be specified when creating a new resource. However, it is mandatory when updating a resource.
          example: 93912f11-6017-404b-bf14-5331890b1797
        version:
          type: integer
          format: int32
          description: The version of this resource. For a newly created resource, it will be 0 unless specified otherwise.
          example: 1
        name:
          type: string
          description: Indicates the name of the skill Profile. It is required only during a create or an update operation.
          example: German Speaker
          maxLength: 80
          minLength: 0
          pattern: ^[a-zA-Z0-9,@_.\-\s]*$
        description:
          type: string
          description: A short description of the skill profile.
          example: Required for transferring out-dial calls to Queues
          maxLength: 255
          minLength: 0
        activeSkills:
          type: array
          description: In activeSkills and activeEnumSkills at least one skill is mandatory.
          items:
            $ref: '#/components/schemas/ActiveSkillDTO'
          uniqueItems: true
        activeEnumSkills:
          type: array
          description: Indicates a value that represents a skill the agent has.
          items:
            $ref: '#/components/schemas/ActiveEnumSkillDTO'
          uniqueItems: true
        createdTime:
          type: integer
          format: int64
          description: This is the created time of the entity.
          example: 123456789
        lastUpdatedTime:
          type: integer
          format: int64
          description: This is the updated time of the entity.
          example: 123456789
      required:
      - activeSkills
      - name
    BulkRequestDTOSkillProfileDTO:
      type: object
      properties:
        items:
          type: array
          description: List of items in the bulk request.
          items:
            $ref: '#/components/schemas/BulkRequestItemDTOSkillProfileDTO'
  securitySchemes:
    oauth2:
      flows:
        authorizationCode:
          authorizationUrl: /
          scopes: {}
          tokenUrl: /
      type: oauth2
    bearer-key:
      type: http
      description: e.g. Bearer YOUR_AUTHORIZATION_TOKEN
      scheme: bearer
      bearerFormat: JWT
    bearerAuth:
      type: oauth2
      description: OAuth 2.0 Bearer token authentication
      flows:
        authorizationCode:
          authorizationUrl: https://webexapis.com/v1/authorize
          tokenUrl: https://webexapis.com/v1/access_token
          scopes:
            spark:applications_token: Create access tokens for Service Apps