generated: '2026-08-05'
method: searched
source: https://www.welab.bank/en/legal/maintenance-schedule/
note: >-
  WeLab Bank publishes no public API changelog, versioning policy, deprecation policy or SLA outside its
  registered-TSP developer portal. What it does publish for the public is a scheduled-maintenance notice and a
  set of regulatory/important-notice pages; those are captured here. No StatusPage or Deprecation pointer is
  wired, because neither a live service-status page nor a deprecation policy was found.
versioning:
  scheme: unknown
  current: null
  docs: https://portal-sandbox.welab.bank/
  note: gated — the API catalogue and its versioning live behind the registered-TSP portal
deprecation:
  policy_url: null
  sunset_header: null
sla:
  url: null
  uptime_target: null
status_page: null
maintenance:
  url: https://www.welab.bank/en/legal/maintenance-schedule/
  status: 200
  cadence: weekly
  example: >-
    "We're going to carry out weekly regular maintenance on 25 Jul 2026 from 00:00 to 04:30 HKT and 26 Jul 2026
    from 01:00 to 04:30 HKT" — impacting the WeLab Bank App, WeLab Global Wallet, Debit Card (including ATM cash
    withdrawal and transfers) and Subscribe+.
  scope: consumer banking services, not the Open API gateway
notices:
- name: Important Notices
  url: https://www.welab.bank/en/legal/important-notices/
  status: 200
- name: Regulatory Disclosures
  url: https://www.welab.bank/en/legal/regulatory-disclosures/
  status: 200
- name: Climate Related Disclosures
  url: https://www.welab.bank/en/legal/climate-related-disclosures/
  status: 200
- name: Security Tips
  url: https://www.welab.bank/en/legal/security-tips/
  status: 200
  kind: consumer anti-fraud guidance — not a vulnerability disclosure policy
support:
  url: https://www.welab.bank/en/support/
  email: wecare@welab.bank
  phone: '+852 3898 6988'
  hours: 09:00–22:30 HKT daily (loan enquiries 09:00–20:00 HKT Mon–Fri, excluding public holidays)
deprecated_operations: []