slug: wellnessliving provider: WellnessLiving generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Software & Technology min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 3 edges: - tag: Rewards spec_file: wellnessliving-rewards-api-openapi.yml capability_id: BC-420.40 capability_id_l1: BC-420 capability_name: Loyalty & Retention Management confidence: 0.85 evidence: '''Retrieves information about current score in wellnessliving points''; ''Retrieves a list of redeemable prizes''; ''Retrieves a list of available reward actions''' reason: Points balances, earning actions and prize redemption are the mechanics of a customer loyalty programme. - tag: Clients spec_file: wellnessliving-clients-api-openapi.yml capability_id: BC-420.10 capability_id_l1: BC-420 capability_name: Customer Data Management confidence: 0.8 evidence: POST /Wl/Profile/ProfileCreate.json 'Creates a new client profile with the provided personal details'; 'Returns information about specified member'; 'Gets relationships list' reason: Creating and reading client/member profiles plus family relationship links is customer master/identity record management, mapping to Customer Data Management. - tag: Reviews spec_file: wellnessliving-reviews-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.7 evidence: POST /Wl/Review/Review.json 'Submits user's review'; POST /Wl/Review/ReviewReply.json 'Saves the reply text and optional status update for the given review' reason: Capture, listing and business response to client reviews is voice-of-customer/feedback management; could also be read as reputation marketing, hence 0.7.