name: WellSky Rate Limits
description: WellSky does not publicly document specific API rate limits for its CareTend, FHIR, or other API products. Rate limits are determined per account and communicated during onboarding. Bearer tokens for CareTend API expire after 30 minutes and must be refreshed.
url: https://caretendapi.readme.io/docs/getting-started
created: '2026-06-13'
modified: '2026-06-13'

limits:
  - api: CareTend Integration Hub API
    type: TokenExpiry
    value: 30
    unit: minutes
    description: Bearer tokens generated via the OAuth 2.0 client_credentials grant expire after 30 minutes. A new token must be requested from https://auth.wellsky.io/connect/token before the expiry.
    url: https://caretendapi.readme.io/docs/getting-started

  - api: WellSky FHIR API
    type: RateLimit
    value: not-disclosed
    description: Rate limits for the FHIR R4 API (ConnectEHR) are not publicly documented. Limits are enforced per registered client application. Contact WellSky for specifics.
    url: https://wellsky.dynamicfhir.com/wellsky/basepractice/r4/Home/ApiDocumentation

  - api: Hospice and Palliative FHIR API
    type: RateLimit
    value: not-disclosed
    description: Rate limits for the Consolo Hospice and Palliative FHIR API are not publicly disclosed. Access is gated by API license agreement approval.
    url: https://mediwareinc.github.io/consolo.interop-api-docs/

  - api: Personal Care Connect API
    type: RateLimit
    value: not-disclosed
    description: Rate limits for the WellSky Personal Care Connect API are not publicly documented. Contact WellSky for account-level limits.
    url: https://apidocs.clearcareonline.com/

notes: >
  WellSky does not publish rate limit policies in its public-facing developer
  documentation. Organizations integrating with WellSky APIs should contact
  WellSky support or their account representative to understand applicable
  throttling policies. The only publicly confirmed limit is the 30-minute
  bearer token expiry for the CareTend Integration Hub API.