generated: '2026-07-28'
method: searched
source: >-
  https://westjetndc.com/connection-options/, https://westjetndc.com/capabilities/,
  https://westjetndc.com/benefits/, https://westjetndc.com/faq/,
  https://westjetndc.com/release-notes/, https://westjetndc.com/technical-support/,
  https://accelyastatus.statuspage.io/ — all fetched 2026-07-28.
description: >-
  Lifecycle posture for the WestJet Direct Connect (NDC) API. WestJet versions the
  interface by IATA NDC schema version, and versions the underlying platform by
  Accelya FLX release number (11.x, published on the release-notes page). The API
  is pre-launch at review date: WestJet states a Q4 2026 rollout. There is no
  published deprecation policy, no RFC 8594 Sunset/Deprecation header commitment,
  and no public SLA or uptime target. Status and incident communication is
  delegated to Accelya's status page, and API monitoring is available only to
  enrolled Direct Connect users.
versioning:
  scheme: standard-schema-version
  mechanism: >-
    Partners select an IATA NDC schema version at enrolment; the Direct Connect
    registration form's "NDC API Version" field offers "NDC 17.2",
    "NDC 21.3/24.1" and "NDC SPRK (17.2)".
  supported:
    - '17.2'
    - 21.3/24.1
  docs: https://westjetndc.com/connection-options/
  platform_release_scheme: Accelya FLX release number (current 11.7, effective 2026-05-12)
  platform_release_docs: https://westjetndc.com/release-notes/
  notes: >-
    Capability is not uniform across schema version or channel — the published
    matrix shows "Book and instant ticket" supported only on WestJet Direct
    Connect, and "Multiple forms of payment" only on Direct Connect and SPRK.
    The same NDC version does not buy the same behaviour from a different channel.
launch_status:
  state: pre-launch
  planned_rollout: Q4 2026
  evidence: >-
    FAQ: "We intend to roll out NDC in Q4 of 2026. Once live, we will have NDC
    connectivity with the three largest GDS platforms WestJet works with today
    (Amadeus, Sabre and Travelport), aggregators like TravelFusion and a direct
    connect option."
  source: https://westjetndc.com/faq/
  testing: >-
    FAQ: "we're in the process of testing functionality and product enhancements
    with a specialist third-party company and a closed group of test partner
    agencies." No public sandbox, test credentials or self-serve trial exists.
deprecation:
  policy_url: null
  sunset_header: false
  published: false
  notes: >-
    No deprecation or sunset policy is published for the Direct Connect API. The
    nearest published lifecycle signal is commercial rather than technical: a
    Distribution Cost Recovery (DCR) fee of $20-$22 USD will apply to non-NDC
    (EDIFACT) bookings on the lowest class per cabin in markets where NDC content
    is available, and UltraBasic fares will be available exclusively through NDC
    channels. That prices the legacy channel down without formally deprecating it.
  channel_transition_evidence: https://westjetndc.com/benefits/
sla:
  url: null
  uptime_target: null
  published: false
  notes: >-
    No SLA, uptime target or rate-limit commitment is published for the Direct
    Connect API. Nothing was found in the public trade policy library either.
status_page:
  url: https://accelyastatus.statuspage.io/
  operator: Accelya (the platform vendor), not WestJet
  access: >-
    technical-support page: "Direct Connect users can access updates on our API
    platform. Note: This is not available for technology partner users at this
    time."
  subscribe: true
  source: https://westjetndc.com/technical-support/
roadmap:
  url: https://westjetndc.com/capabilities/
  published: true
  evidence: >-
    FAQ links the capabilities matrix as the product roadmap — "To find the latest
    WestJet-supported NDC capabilities, please refer to our product roadmap." The
    matrix carries dated future capability (Q3 2026 and Q4 2026 markers per channel)
    alongside what is live today.
  last_updated: '2026-07-15'
support:
  direct_connect: https://farelogixpartnersupport.zendesk.com/hc/en-us
  direct_connect_access: credentialled partners only (HTTP 403 anonymously)
  technology_partners: contact the GDS or aggregator directly
  general: https://westjetndc.com/technical-support/
deprecated_operations: []
deprecated_operations_note: >-
  Not derivable — WestJet publishes no OpenAPI, WSDL or XSD, so there is no
  machine-readable operation set to read deprecation flags from.