slug: whippy provider: Whippy generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Telecommunications min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 1 edges: - tag: Contacts spec_file: whippy-contacts-api-openapi.yml capability_id: BC-420.10 capability_id_l1: BC-420 capability_name: Customer Data Management confidence: 0.75 evidence: POST /contacts createContact; PUT /contacts/upsert upsertContacts; POST /contacts/{id}/communication_preferences/opt_out — Opt a contact out of a channel reason: Full CRUD, search and upsert over customer contact records plus consent/communication-preference maintenance — this is customer master data management. Some ambiguity remains as consent management could sit under privacy, but the dominant surface is contact record stewardship.