slug: whmcs
provider: WHMCS
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Software & Technology
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 3
edges:
- tag: Support
  spec_file: whmcs-support-api-openapi.yml
  capability_id: BC-430.10
  capability_id_l1: BC-430
  capability_name: Customer Inquiry Management
  confidence: 0.85
  evidence: POST /?action=OpenTicket openTicket Open Ticket; schemas Ticket, TicketsListResponse
  reason: Support ticket creation and listing is inbound customer contact capture and resolution, i.e.
    customer inquiry management within customer service.
- tag: Clients
  spec_file: whmcs-clients-api-openapi.yml
  capability_id: BC-420.10
  capability_id_l1: BC-420
  capability_name: Customer Data Management
  confidence: 0.8
  evidence: getClients Get Clients / addClient Add Client / updateClient Update Client; schemas Client,
    ClientDetail
  reason: Straight CRUD over the customer master record (client details), which is customer data management
    rather than any sales or service process.
- tag: Billing
  spec_file: whmcs-billing-api-openapi.yml
  capability_id: BC-4250.30
  capability_id_l1: BC-4250
  capability_name: Invoicing & Statement Management
  confidence: 0.7
  evidence: POST /?action=CreateInvoice createInvoice Create Invoice; schemas InvoiceResponse, InvoicesListResponse,
    Invoice
  reason: Operations create and retrieve customer invoices in a hosting-services billing automation platform,
    i.e. generation and delivery of invoices for recurring service charges. Mapped to Invoicing & Statement
    Management; some ambiguity with generic Accounts Receivable, hence moderate confidence.