openapi: 3.0.3
info:
  title: Windstream Enterprise Contact Center Services agents products API
  description: The Windstream Enterprise Contact Center Services (CCS) API provides programmatic access to contact center operations, enabling developers to route calls, web chats, and text messages, manage agent states, configure tenants, and monitor queue activity. The REST API is complemented by a WebSocket interface for real-time event streaming.
  version: 2.0.0
  contact:
    name: Windstream Enterprise Developer Support
    url: https://api.solutions.uniti.com/
  termsOfService: https://www.windstreamenterprise.com/legal/
servers:
- url: https://{ccs_domain}/6/v2/api
  description: CCS REST API
  variables:
    ccs_domain:
      default: ccs.windstreamenterprise.com
      description: CCS domain hostname
tags:
- name: products
  description: Product catalog operations
paths:
  /products/:
    get:
      operationId: listProducts
      summary: List Products
      description: Returns a list of all available contact center products.
      tags:
      - products
      responses:
        '200':
          description: List of products
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/Product'
        '401':
          description: Unauthorized
components:
  schemas:
    Product:
      type: object
      description: A contact center product offering
      properties:
        id:
          type: string
          description: Product identifier
        name:
          type: string
          description: Product name
        description:
          type: string
          description: Product description
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Bearer token authentication for CCS API