slug: wm
provider: WM
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Transportation & Logistics
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 2
edges:
- tag: Cases & Tickets
  spec_file: wm-cases-tickets-api-openapi.yml
  capability_id: BC-430.10
  capability_id_l1: BC-430
  capability_name: Customer Inquiry Management
  confidence: 0.75
  evidence: GET /customers/{customerId}/cases  listCases; GET /customers/{customerId}/tickets/{ticketId}  Show
    ticket details
  reason: Vendor description lists 'cases, tickets' among account-level support data; these operations
    expose customer service case/ticket records, i.e. inbound inquiry handling.
- tag: Invoices & Balance
  spec_file: wm-invoices-balance-api-openapi.yml
  capability_id: BC-200.30
  capability_id_l1: BC-200
  capability_name: Accounts Receivable Management
  confidence: 0.72
  evidence: GET /customers/{customerId}/invoices listInvoices; GET /customers/{customerId}/balance getBalance;
    schema "Invoice"
  reason: Exposes customer invoices and outstanding account balance, i.e. customer invoicing / receivable
    position data. Mapped to Accounts Receivable Management rather than a transport-specific billing capability
    since WM bills waste services, not freight movements per se.