specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: WM
providerId: wm
created: '2026-07-03'
modified: '2026-07-03'
reconciled: false
tags:
- Waste Management
- Enterprise
- FinOps
- Cost Management
- FOCUS
description: >-
  There is no separate FinOps surface for the WM Customer API - WM does not
  meter or invoice API calls. The API is a free data-access convenience
  layered on top of an existing commercial waste, recycling, or disposal
  service contract; the real spend that matters to a WM customer is the
  underlying hauling/disposal contract itself (base monthly service cost,
  disposal rate surcharges, and invoice fees - all of which the API surfaces
  as read data via the Services, Service Pricing, and Invoices & Balance
  resources) rather than any usage-based charge for calling the API.
notes: >-
  No FOCUS-aligned billing meters exist for the API. The FinOps-relevant
  data here is what the API exposes about the underlying contract (pricing,
  invoices, balance) rather than a cost of consuming the API.
sources:
- https://api.wm.com/
- https://api.wm.com/serviceprice/
- https://api.wm.com/InvoiceS/index.html
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: WM
serviceCategory: Field Services and Waste Management
billingModel:
  pricingCategory: Not Applicable - No API Fee
  billingFrequency: Monthly (underlying service contract, not the API)
  billingCurrency: USD
  chargeCategories:
  - Usage
  - Purchase
focusColumns:
  ServiceName: WM Customer API
  ServiceCategory: Field Services and Waste Management
  ProviderName: WM
  PublisherName: WM
  InvoiceIssuerName: WM
  BillingCurrency: USD
  ChargeCategory: Usage
  PricingCategory: Not Applicable - No API Fee
meters:
- name: base_monthly_service_cost
  description: Base monthly cost of a contracted waste/recycling service, surfaced read-only via the Services and Service Pricing resources - not a cost of the API itself.
  unit: USD
  aggregation: sum
  dimensions:
  - account
  - service
- name: disposal_rate_charges
  description: Disposal rate type/amount line items surfaced via Service Pricing and Invoice Fees.
  unit: USD
  aggregation: sum
  dimensions:
  - account
  - service
- name: invoice_balance
  description: Aging balance due (Current/30/60/90/120-day/Future) surfaced via the Balance resource.
  unit: USD
  aggregation: sum
  dimensions:
  - account
principles:
- name: Visibility
  description: Use the Invoices & Balance and Service Pricing resources to pull contracted cost and aging balance data into your own cost dashboards instead of manually checking the WM portal.
- name: Allocation
  description: Map WM customerId accounts to internal cost centers/sites so hauling spend rolls up correctly across a multi-location commercial account.
- name: Optimization
  description: Use Services and Service Operations data (materials, equipment, routing) to spot oversized containers, redundant pickups, or misrouted service lines that inflate the underlying contract cost.
- name: Accountability
  description: Assign an owner for the apiaccess@wm.com-issued ClientId/JWT credential and for reconciling API-sourced balance data against actual WM invoices.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com