name: Wootric Plans and Pricing
description: Pricing plans for Wootric (now part of InMoment), a customer experience platform for NPS, CSAT, and CES surveys.
url: https://wootric.com/pricing/
plans:
  - name: Professional
    description: Entry-level plan for single journey point tracking with one CX metric.
    features:
      - Choose one metric NPS, CSAT, or CES
      - Web app, mobile app, email, link, and Intercom Messenger delivery channels
      - Up to 5 seats
      - Self-service support
      - API access
      - Data export
      - Email alerts
      - Single sign-on
      - Historical data import
      - Customer profiles
      - Unlimited responses up to 25k customers
      - Data segmentation
      - Auto-categorized feedback themes
      - Multi-language support
      - Integrations with Zapier, Slack, Intercom, Zendesk, Freshdesk, Mixpanel, and Segment
  - name: Growth
    description: Mid-tier plan for multiple journey points supporting three CX touchpoints.
    features:
      - All Professional features
      - Track three journey points
      - SMS delivery channel
      - Up to 10 seats
      - Premium support
      - Advanced survey targeting
      - Additional integrations with Salesforce, HubSpot, ServiceNow, Microsoft, and Heap
  - name: Voice of the Customer
    description: Enterprise plan with full analytics and unlimited journey tracking. Contact sales for pricing.
    features:
      - All Growth features
      - CXInsight with text and sentiment analytics
      - Import and analyze feedback from any source
      - Custom dashboards and reporting
      - Unlimited seats
      - Dedicated support
notes:
  - Specific pricing costs are not publicly listed; contact sales for quotes
  - Wootric is now part of InMoment; enterprise plans available through InMoment at https://inmoment.com/plans-packages/