generated: '2026-09-04'
method: searched
source: https://doc.workfusion.com/platform/releases/release-notes
versioning:
  scheme: uri-path
  api_versions: [v1, v2]
  product_current: 10.3.2.5
  product_supported_lines: ['10.3.2', '10.3.1', '10.3', '10.2.9', '10.2.8']
  docs: https://doc.workfusion.com/platform/versions
  note: >-
    The documentation site is version-switchable across 10.3.2 down to 10.2.3, so older
    supported releases keep their own published API reference.
deprecation:
  policy_url: https://doc.workfusion.com/enterprise/docs/iac/releases/iac-10-1-deprecations
  practice: per-release deprecation and removal notes
  sunset_header: false
  deprecation_header: false
  note: >-
    WorkFusion publishes named "Deprecations" pages per major release rather than a
    standing deprecation policy document, and it does state removal intent in advance —
    e.g. "GET processDocument request deprecated in OCR API and will be removed in the
    next major release. Use POST processDocument request method instead." No RFC 8594
    Sunset/Deprecation response headers are documented.
  pages:
  - version: '10.1'
    url: https://doc.workfusion.com/enterprise/docs/iac/releases/iac-10-1-deprecations
  - version: '10.0'
    url: https://doc.workfusion.com/enterprise/docs/iac/releases/10.0/iac-10-0-deprecations
deprecated_operations:
- operation: GET processDocument
  api: workfusion:ocr-rest-api
  replacement: POST processDocument
  removal: next major release
  source: https://doc.workfusion.com/enterprise/docs/iac/releases/iac-10-1-deprecations
removed_capabilities:
- capability: WorkSpace Sandbox environment
  removed_in: '10.0'
  rationale: >-
    "most of enterprise customers use a three-stage environment stack: dev, UAT, and
    production"
  source: https://doc.workfusion.com/enterprise/docs/iac/releases/10.0/iac-10-0-deprecations
- capability: Export XML action on the Manual Tasks list
  removed_in: '10.1'
  source: https://doc.workfusion.com/enterprise/docs/iac/releases/iac-10-1-deprecations
- capability: google-places-scanner and google-api-client plugins
  removed_in: '10.0'
  source: https://doc.workfusion.com/enterprise/docs/iac/releases/10.0/iac-10-0-deprecations
sla:
  url: https://doc.workfusion.com/platform/support/policies/cloud-services-service-level-agreement
  uptime_target: 99.5%
  scope: production Cloud Services, 24 hours per day, 365 days per year, excluding Scheduled Downtime
  last_updated: '2022-06-06'
  service_credits:
  - condition: one month with a Service Level Default
    credit: 5% of the Monthly Fee
  - condition: a second or third Service Level Default within any three continuous months
    credit: 10% of the Monthly Fee
  termination_right: >-
    four consecutive months of Service Level Default lets the customer terminate the
    Order Form and recover a pro-rata refund of unused pre-paid fees
  change_notice: at least 60 days' advance notice for adverse changes to the SLA
  maintenance_window: >-
    scheduled routine maintenance is not performed between 7:00 AM and 6:00 PM ET;
    non-routine maintenance may occur on discovery of a security vulnerability
support:
  policy_url: https://doc.workfusion.com/platform/support/policies/workfusion-online-support-policy-3-0
  last_updated: '2025-08-11'
  portal: https://jira.workfusion.com/servicedesk/customer/portals
  coverage: 24x7x365 for Blocker/Critical; customer business hours for Major/Minor
  response_targets:
  - priority: 1 - Blocker
    weekday: 15 minutes
    weekend: 1 hour
  - priority: 2 - Critical
    weekday: 1 hour
    weekend: 4 hours
  - priority: 3 - Major
    weekday: 4 hours
    weekend: excluded
  - priority: 4 - Minor
    weekday: 24 hours
    weekend: excluded
status_page: null
status_page_note: >-
  No status page found. workfusion.statuspage.io returns HTTP 200 but redirects to
  atlassian.com/software/statuspage — an unclaimed-subdomain marketing page, not a
  WorkFusion status page; it is recorded here as a miss so a later run does not
  mistake the 200 for a hit. status.workfusion.com and status.work.ai do not resolve.
security_advisories:
  url: https://doc.workfusion.com/platform/releases/security-advisories
  last_updated: '2021-12-22'
  note: >-
    A single standing advisory page, still dated to the log4j remediation of December
    2021. It is remediation guidance for self-hosted operators rather than a running
    advisory feed, and no CVE list or subscription is published.
changelog: changelog/workfusion-changelog.yml