vocabulary:
  - term: Workleap
    definition: >
      An employee experience platform (formerly GSoft/Officevibe) providing a suite
      of HR products covering engagement surveys, performance management, recognition,
      onboarding, and learning management.

  - term: Officevibe
    definition: >
      The employee engagement product within Workleap that collects pulse survey
      results, feedback, and team sentiment analytics.

  - term: Engagement Score
    definition: >
      A numerical score (0-10) representing the overall level of employee engagement
      for a team or organization, calculated from pulse survey responses.

  - term: Engagement Metric
    definition: >
      A specific dimension of employee engagement measured by Officevibe, such as
      happiness, relationship with peers, or personal growth. Each metric may have
      sub-metrics.

  - term: Pulse Survey
    definition: >
      Short, recurring surveys sent to employees to measure engagement, feedback,
      and sentiment on a regular cadence (typically weekly).

  - term: Feedback
    definition: >
      Anonymous employee responses to pulse survey questions, which can be filtered
      by team, metric, tone, label, and date range.

  - term: Tone
    definition: >
      A classification of feedback sentiment, either positive, neutral, or negative,
      derived from the content of employee responses.

  - term: Feedback Label
    definition: >
      Custom tags created by managers to categorize and organize feedback for easier
      tracking and analysis.

  - term: GoodVibe
    definition: >
      A recognition item sent from one employee to another as a way to express
      appreciation or positive acknowledgment within Workleap.

  - term: GoodVibes Collection
    definition: >
      A themed set of GoodVibe types. Workleap provides built-in Officevibe collections
      as well as the ability to create custom collections.

  - term: Group
    definition: >
      An organizational unit within Workleap used to segment users for targeting
      surveys, reporting, and access control.

  - term: User
    definition: >
      An individual employee account within a Workleap organization. Users can be
      active or deactivated and have associated attributes.

  - term: System Attribute
    definition: >
      Metadata fields associated with users in Workleap (e.g., department, job title,
      manager) used for HRIS synchronization and reporting segmentation.

  - term: Provisioning
    definition: >
      The process of creating, updating, or deactivating users in bulk via CSV file
      upload or JSON payload, typically used to synchronize with an HRIS.

  - term: HRIS
    definition: >
      Human Resource Information System. An external system that stores employee data.
      Workleap supports HRIS synchronization via CSV and JSON provisioning endpoints.

  - term: workleap-subscription-key
    definition: >
      The HTTP header name used to pass the API key for authentication on all
      Workleap API requests.

  - term: Response Rate
    definition: >
      The percentage of employees who completed a pulse survey out of the total
      number invited to participate, used as an indicator of engagement program health.

  - term: Organization
    definition: >
      The top-level entity in Workleap representing a company or business unit. All
      users, groups, and engagement data are scoped to an organization.

  - term: Avatar
    definition: >
      A profile image associated with a user account, uploadable via the API using
      the user's ID or email address as the image filename.

  - term: Pro Plan
    definition: >
      A Workleap subscription tier that includes API access for programmatic
      management of users, groups, and engagement data.

  - term: Enterprise Plan
    definition: >
      A Workleap subscription tier that includes full API access including advanced
      provisioning, analytics, and support features.