generated: '2026-07-21'
method: searched
source: https://status.worksmith.com/
status_page: https://status.worksmith.com/
status_page_components:
- Worksmith API
- Workforce
- Workplace
- Task Management
- Store Audit
- Connect (Channels & Messaging)
- Learning Room
- Course Designer
- Learning Analytics
- General Library
- AI Sidekick & Search
- User, Role, Location Administration
- Client Portal
- Vendor Portal
- Mobile App
- Workbench Portal
sla:
  url: https://www.worksmith.com/service-level-objectives
  scope: Facilities & Experience Management Services (operational SLOs, not API
    uptime targets)
  initial_response: within 1 hour of a service request
  emergency_response: within 24 hours
  maintenance_completion: within 3 days of scheduled date
  service_level_failure_threshold: objectives must be met for at least 70% of
    monthly requests
  remedies: service credit up to monthly fees; termination right after 3
    consecutive months of failures
versioning: null
deprecation: null
notes: Public Statuspage (status.worksmith.com) monitors 17 components including
  an explicit "Worksmith API" component (operational, 100% uptime over the
  90-day window as of 2026-07-21). No public API versioning or deprecation
  policy is published; the API at api.worksmith.com has no public developer
  program.