generated: '2026-09-04'
method: searched
source: https://docs.workspot.com/docs/using-the-workspot-control-api
versioning:
  scheme: uri-path
  current_path_version: v1.0
  product_version: '3.3'
  next_version: '3.4'
  docs: https://docs.workspot.com/docs/using-the-workspot-control-api
  note: Two tracks. The URI segment has remained /v1.0 across every release while the Control API product
    version has advanced to 3.3 (3.4 scheduled). New operations ship under the same /v1.0 prefix, so the
    path version carries no compatibility information.
release_cadence:
  note: Releases are staged by region, US first then EU, typically a few days apart. Control API 3.4 is
    scheduled for August 22 2026 in the US and August 25 2026 in the EU; Control API 2.9 shipped July
    26 2025 in the US and July 29 2025 in the EU.
deprecation:
  policy_url: null
  sunset_header: false
  deprecation_header: false
  deprecated_operations: []
  note: NO deprecation policy is published. Workspot documents no sunset schedule, no RFC 8594 Sunset
    or Deprecation headers, and no notice period. The published Swagger marks zero of its 105 operations
    deprecated. Release notes announce additions and fixes but have not announced a removal, so consumers
    have no published signal for a breaking change.
sla:
  url: https://www.workspot.com/legal/cloudslac/
  title: Workspot Cloud Service Level Availability Commitment
  last_updated: '2025-06-18'
  uptime_target: 99.9%
  measurement: Monthly Uptime Percentage = 100% minus Monthly Downtime Percentage, where downtime is minutes
    the Workspot Control Service is Unavailable divided by total minutes in the calendar month.
  scope: Workspot Control Service — access and availability for Administrative Users and End Users.
  remedy: Service Credit calculated as (Annual Subscription Fee / 12) x a Service Credit Percentage banded
    by the shortfall. Credit requires the customer to give written notice; it is not automatic.
  exclusions: An Availability Exclusions section applies.
  governed_by: https://www.workspot.com/legal/workspot-enterprise-subscription-agreement/
  note: Workspot markets 99.99% uptime for its Global Desktops capability. The CONTRACTUAL commitment
    for the Workspot Control Service is 99.9% — one nine lower. Do not conflate the marketing figure with
    the SLA.
status_page: https://status.workspot.com/
status_page_platform: Atlassian Statuspage
status_alerts_docs: https://docs.workspot.com/docs/sign-up-for-workspot-status-alerts
supported_releases_docs: https://docs.workspot.com/docs/current-and-supported-workspot-product-releases
release_notes:
  control: https://docs.workspot.com/docs/workspot-control-release-notes
  history: https://docs.workspot.com/docs/release-history
  windows_client: https://docs.workspot.com/docs/workspot-windows-client-release-notes
  mac_client: https://docs.workspot.com/docs/workspot-mac-client-release-notes-1
known_limitations:
- The gateway reboot command is currently synchronous but Workspot states it will become asynchronous.
- redeploy, screenshotDesktop, moveDesktop and cancelMoveDesktop are not available on GCP.
- moveDesktop and cancelMoveDesktop are Azure-only and persistent-desktop-only.
ephemeral_artifacts:
- artifact: Desktop screenshot
  operation: screenshotDesktopUsingPOST
  expiry: 15 minutes
- artifact: Remote assistance .msrincident file
  operation: remoteAssistUserUsingPOST
  expiry: 1 hour
terms:
  subscription_agreement: https://www.workspot.com/legal/workspot-enterprise-subscription-agreement/
  eula: https://www.workspot.com/legal/end-user-license-agreement/
  acceptable_use: https://www.workspot.com/legal/aup/
  support_services: https://www.workspot.com/legal/supportservices/
  legal_index: https://www.workspot.com/legal/
stale_pointer_finding:
  field: info.termsOfService in the published Swagger
  url: https://www.workspot.com/legal/desktop-service-daas-subscription-agreement/
  observed_status: 200
  verdict: soft-404 — resolves but renders the legal INDEX, byte-identical to https://www.workspot.com/legal/,
    not the agreement
  current_document: https://www.workspot.com/legal/workspot-enterprise-subscription-agreement/
  note: Workspot's own machine-readable contract points termsOfService at a document URL that no longer
    serves that document. The agreement appears to have been renamed from 'Desktop Service DaaS Subscription
    Agreement' to 'Workspot Enterprise Subscription Agreement' without the spec being updated. A consumer
    following the spec lands on an index page. Reported here rather than silently corrected in the harvested
    spec, which is preserved verbatim.