specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: WorkWave
providerId: workwave
created: '2026-06-21'
modified: '2026-06-21'
reconciled: false
tags:
- Field Service
- Route Optimization
- Last Mile Delivery
- Fleet
- GPS Tracking
- Logistics
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of WorkWave RouteManager spend. WorkWave sells RouteManager
  through a sales-led subscription model with no published list pricing; the
  Route Manager (WWRM) API is included with a RouteManager subscription rather
  than billed per call. Because list rates and metering details are not
  publicly documented, the cost model here is not reconciled and should be
  confirmed against a WorkWave quote, order form, or invoice.
notes: >-
  Pricing is sales-led and not published. Confirm subscription terms, included
  territory/seat counts, and any overage charges with WorkWave during
  reconciliation.
sources:
- https://www.workwave.com/route-manager/
- https://www.route-manager.com/api/
- https://wwrm.workwave.com/api/
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: WorkWave
serviceCategory: Field Service and Logistics Software
billingModel:
  pricingCategory: Subscription
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Usage
  - Purchase
focusColumns:
  ServiceName: WorkWave RouteManager
  ServiceCategory: Field Service and Logistics Software
  ProviderName: WorkWave
  PublisherName: WorkWave
  InvoiceIssuerName: WorkWave
  BillingCurrency: USD
  ChargeCategory: Purchase
  PricingCategory: Subscription
meters:
- name: routemanager_subscription
  description: RouteManager subscription seats/territories under a sales-negotiated contract.
  unit: subscription
  aggregation: sum
  dimensions:
  - account
  - territory
- name: territories
  description: Number of active territories under the subscription, a primary scoping unit of the API.
  unit: territories
  aggregation: sum
  dimensions:
  - account
- name: vehicles
  description: Vehicles managed in the fleet, a common driver of routing scale and cost.
  unit: vehicles
  aggregation: sum
  dimensions:
  - account
  - territory
- name: orders
  description: Orders routed and optimized, a primary throughput driver for the platform.
  unit: orders
  aggregation: sum
  dimensions:
  - account
  - territory
principles:
- name: Visibility
  description: Obtain the WorkWave order form / invoice; track active territories, vehicles, and seats against contracted entitlements.
- name: Allocation
  description: Map territories and fleets to internal cost centers, branches, or business units.
- name: Optimization
  description: Right-size territory and vehicle counts to actual routing volume; consolidate underused territories to reduce subscription cost.
- name: Accountability
  description: Assign owners per territory/branch and review utilization against the contract at renewal.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com