generated: '2026-09-02'
method: searched
source: >-
  Full read of x-tention.com (57 sitemap URLs) and mach.health (21 sitemap URLs), plus
  DNS probes for a status subdomain, 2026-09-02.
versioning:
  scheme: not published
  current_version: null
  note: >-
    No API version scheme exists because no API contract is published. Product versions
    exist — the MACH Portal is documented as handling "download of binary sources of new
    MACH versions as well as updates and distribution within the environment" — but
    version numbers, a release cadence and a support window are all inside the
    authenticated portal, not on the public site.
deprecation_policy:
  published: false
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  note: >-
    No deprecation or sunset policy of any kind, for products or for interfaces. Nothing
    states how long a MACH or Orchestra release is supported, or how a breaking change to
    an adapter or channel is announced.
changelog:
  published: false
  url: null
  note: >-
    No release notes, changelog or "what's new" page on either host. The closest public
    signal is the newsroom (https://x-tention.com/en/newsroom, RSS at
    https://x-tention.com/en/rss.xml), which carries corporate and customer-win news —
    contract awards, partnerships, events — not product releases.
status_page:
  published: false
  url: null
  probes:
  - url: https://status.x-tention.com/
    result: DNS does not resolve (curl error 6, could not resolve host)
  - url: https://status.mach.health/
    result: HTTP 404 — the hostname resolves but serves no status page
  note: >-
    No status page, uptime history or incident feed. Expected for a vendor whose software
    runs on customer infrastructure rather than as a hosted service — but portal.mach.health
    IS a hosted multi-tenant console, and it has no public status surface either.
sla:
  published: false
  note: >-
    No SLA, uptime commitment or support-tier definition is published. The Terms and
    Conditions page (https://x-tention.com/en/tcs) is a general commercial document, not
    a service-level schedule. The only published response commitment anywhere on the
    site is in the Responsible Disclosure policy — acknowledgement of a vulnerability
    report within 48 hours.
support:
  channel: contact form and named individuals
  url: https://x-tention.com/en/contact
  note: >-
    Support is a sales-and-account-management motion: the contact page lists named
    staff with direct phone numbers and obfuscated email addresses per region. There is
    no ticketing portal, community forum or developer support channel on the public
    surface.
training:
  published: true
  url: https://mach.health/academy
  http_status: 200
  note: >-
    A published training catalogue is the one lifecycle-adjacent surface x-tention does
    document publicly: four named Orchestra and HL7 courses with stated durations and
    course contents, aimed at users, developers and strategists.
deprecated_operations: []
evidence:
- url: https://x-tention.com/en/sitemap.xml
  http_status: 200
- url: https://mach.health/sitemap.xml
  http_status: 200
- url: https://x-tention.com/en/rss.xml
  http_status: 200
- url: https://x-tention.com/en/tcs
  http_status: 200
- url: https://mach.health/academy
  http_status: 200