generated: '2026-09-04'
method: searched
source: https://www.xylem.com/en-us/about/cybersecurity/incident-response/
note: >-
  probe-security-programs.py reported vdp=none because Xylem serves no
  /.well-known/security.txt on any host — the one security.txt reachable under a Xylem
  hostname belongs to Atlassian Statuspage, not to Xylem (see
  well-known/xylem-well-known.yml). The programme is nonetheless real and first-party;
  it is published as prose under www.xylem.com/en-us/about/cybersecurity/ and was
  read there on 2026-09-04. This artifact is hand-written from those pages.
program: Xylem Product Security Incident Response Team (PSIRT)
policy_type: Coordinated Vulnerability Disclosure (CVD)
policy_url: https://www.xylem.com/en-us/about/cybersecurity/incident-response/
contact_url: https://www.xylem.com/en-us/about/cybersecurity/contact/
advisories_url: https://www.xylem.com/en-us/about/cybersecurity/security-advisories/
contacts:
  - method: email
    value: security@xylem.com
    note: Primary reporting address named on the cybersecurity contact page.
  - method: email
    value: product.security@xylem.com
    note: Alternate address for security researchers, customers, vendors and industry partners.
encryption:
  supported: true
  method: PGP
  note: >-
    Xylem asks that confidential report content be PGP-encrypted and offers a downloadable
    Xylem PSIRT public key from the cybersecurity contact page.
cna:
  is_cve_numbering_authority: true
  scope: Xylem products and technologies
  evidence: >-
    https://www.xylem.com/en-us/about/cybersecurity/incident-response/ — "Xylem is also
    an approved CVE Numbering Authority (CNA) for its products and technologies."
bug_bounty:
  offered: false
  note: No bug bounty, safe-harbour statement, or HackerOne/Bugcrowd/Intigriti programme found.
reporting_requirements:
  - Product name and version
  - Description of the potential vulnerability
  - Any special configuration required to reproduce the issue
  - Step-by-step instructions to reproduce
  - Proof of concept or exploit code, if available
  - Potential impact
process:
  - step: 1
    name: Acknowledge and triage
    detail: Xylem PSIRT acknowledges the report and begins triage.
  - step: 2
    name: Risk assessment
    detail: >-
      Valid reports get a risk assessment based on technical severity, business impact
      and product.
  - step: 3
    name: Remediation plan
    detail: >-
      Patches, updates, configuration changes, or compensating controls, chosen against
      the assessed risk.
  - step: 4
    name: Coordinated disclosure
    detail: >-
      PSIRT coordinates disclosure through customer notifications, security advisories,
      or DHS CISA as appropriate.
regulatory_alignment:
  - EU Cyber Resilience Act (stated alignment for intake, triage, remediation and disclosure)
advisories:
  format: Numbered advisories, XPSA-<year>-<seq> (product) and XSA-<year>-<seq> (company/threat)
  count_published: 17
  oldest: '2019-08-14'
  newest: '2024-11-20'
  feed: null
  feed_note: >-
    No RSS or Atom feed for advisories was found; subscription is via a marketing
    newsletter sign-up form on the same pages.
  sample:
    - id: XPSA-2024-015
      date: '2024-11-20'
      title: Disclosure of Sensus wM-Bus Default Encryption Key
    - id: XPSA-2024-001
      date: '2024-07-09'
      title: CVE-2024-6387 OpenSSH
      cve: CVE-2024-6387
    - id: XPSA-2023-014
      date: '2023-11-16'
      title: CVE-2023-46604 for Sensus RNI
      cve: CVE-2023-46604
    - id: XPSA-2022-009
      date: '2022-05-25'
      title: Sensus Analytics Login Service Vulnerability
    - id: XPSA-2021-004
      date: '2021-12-16'
      title: AquaView Hardcoded Credentials Vulnerability
memberships:
  - WaterISAC (Water Information Sharing and Analysis Center)
  - ISA Global Cybersecurity Alliance (ISAGCA)
gaps:
  - >-
    No /.well-known/security.txt on xylem.com, www.xylem.com or any product host, so the
    programme is invisible to a machine even though it is well documented for a human.
    Publishing an RFC 9116 file naming security@xylem.com, the CVD policy URL and the
    PSIRT PGP key would make it discoverable at zero cost.
  - No machine-readable advisory feed (RSS/Atom/CSAF/VEX) alongside the advisory list.