{
  "opencollection": "1.0.0",
  "info": {
    "name": "Zayo APIs Maintenance Cases Ticketing API",
    "version": "1.0"
  },
  "request": {
    "auth": {
      "type": "bearer",
      "token": "{{bearerToken}}"
    }
  },
  "items": [
    {
      "info": {
        "name": "Ticketing",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "Create ticket",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://api.zayo.com/services/service-management/v1/create-ticket",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Create a ticket against your service. Associate your service via the `serviceId`, `componentId`, or `circuitId` returned from the Service Inventory route."
        },
        {
          "info": {
            "name": "Create ticket comment",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://api.zayo.com/services/service-management/v1/ticket-comment",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Add a ticket comment to directly communicate with the Zayo NOC team. Once a comment is added on a ticket, the ticket status will update to Action Required, so that it notifies our NOC teams."
        },
        {
          "info": {
            "name": "Get ticket details",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://api.zayo.com/services/service-management/v1/ticket-details/:ticketName",
            "params": [
              {
                "name": "ticketName",
                "value": "",
                "type": "path",
                "description": "Ticket Number returned from the create ticket route."
              }
            ]
          },
          "docs": "Get ticket and ticket comment details."
        },
        {
          "info": {
            "name": "Get all tickets",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://api.zayo.com/services/service-management/v1/all-tickets",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Retrieve all tickets based on filter options and pagination."
        },
        {
          "info": {
            "name": "Send Ticket Action",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://api.zayo.com/services/service-management/v1/customer-ticket-action",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Send action for existing tickets whether to Approve Resolution or Cancel Ticket."
        }
      ]
    }
  ],
  "bundled": true
}