slug: zayo
provider: Zayo
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Telecommunications
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 4
edges:
- tag: Order
  spec_file: zayo-order-api-openapi.yml
  capability_id: BC-2620.10
  capability_id_l1: BC-2620
  capability_name: Service Order Capture
  confidence: 0.8
  evidence: '"Submit order" POST /services/order-management/v2/orders/order, "Get order contacts"'
  reason: Operator's order-management surface for submitting telecom service orders from a quote and tracking
    the resulting job — service order capture in the fulfilment chain.
- tag: Ticketing
  spec_file: zayo-ticketing-api-openapi.yml
  capability_id: BC-430.10
  capability_id_l1: BC-430
  capability_name: Customer Inquiry Management
  confidence: 0.8
  evidence: '"Create ticket", "Create ticket comment", "Get all tickets", schema technicalSupportTicketRequest'
  reason: Customer-facing trouble/support ticket lifecycle against the carrier's portal — inbound contact
    capture, correspondence and resolution tracking. Could partly overlap with customer-impacting incident
    handling, hence 0.8.
- tag: Quote
  spec_file: zayo-quote-api-openapi.yml
  capability_id: BC-410.40
  capability_id_l1: BC-410
  capability_name: Quote & Configuration Management
  confidence: 0.75
  evidence: '"Create or edit quote", "Get quote details", schemas uniQuoteRequest/uniCloudLinkQuoteResponse'
  reason: Configure-price-quote surface for telecom circuits and cloud connections; quoting is the lead-to-order
    quote & configuration capability. Slight ambiguity with telecom order capture keeps confidence below
    0.8.
- tag: Product Catalog
  spec_file: zayo-product-catalog-api-openapi.yml
  capability_id: BC-2650.40
  capability_id_l1: BC-2650
  capability_name: Product Catalogue Publication
  confidence: 0.7
  evidence: '"Get product catalog" GET /services/quote-management/v3/catalog/product-code, "Get product
    code details"'
  reason: Read access to the carrier's telecom product/offer catalogue by product code and version, exposed
    to partners and channels — catalogue publication with version control. L2 held at 0.7 as only retrieval,
    not design, is exposed.