{
  "opencollection": "1.0.0",
  "info": {
    "name": "Zendesk Account Account Settings Basics API",
    "version": "1.0"
  },
  "items": [
    {
      "info": {
        "name": "Basics",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "Zendesk Post  Api V2 Channels Voice Agents Agent_id Tickets Ticket_id Display",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/channels/voice/agents/:agent_id/tickets/:ticket_id/display"
          },
          "docs": "Allows you to instruct an agent's browser to open a ticket.\n\nWhen the message is successfully delivered to an agent's browser:\n\n```http\nStatus: 200 OK\n```\n\nWhen `agent_id` or `ticket_id` is invalid:\n\n```http\nStatus: 404 Not Found\n```\n\n#### Allowed For\n* Agents"
        },
        {
          "info": {
            "name": "Zendesk Post  Api V2 Channels Voice Agents Agent_id Users User_id Display",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/channels/voice/agents/:agent_id/users/:user_id/display"
          },
          "docs": "Allows you to instruct an agent's browser to open a user's profile.\n\nWhen the message is successfully delivered to an agent's browser:\n\n```http\nStatus: 200 OK\n```\n\nWhen `agent_id` or `user_id` is invalid:\n\n```http\nStatus: 404 Not Found\n```\n\n#### Allowed For\n* Agents"
        },
        {
          "info": {
            "name": "Zendesk Post  Api V2 Channels Voice Tickets",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v2/channels/voice/tickets",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "#### Allowed For\n* Agents\n\n### Creating tickets\n\n#### Introduction\n\nCreating tickets using Talk Partner Edition follows the same conventions as the Create Ticket endpoint. See [Create Ticket](/api-reference/ticketing/tickets/tickets/#create-ticket).\n\n#### Request parameters\n\nThe POST request takes a mandatory `ticket` object that lists the values to set when the ticket is created.\nYou may also include an optional `display_to_agent` value such as the ID of the agent that will see the newly create"
        }
      ]
    }
  ],
  "bundled": true
}