{ "opencollection": "1.0.0", "info": { "name": "Zendesk Account Account Settings Omnichannel Routing Queues API", "version": "1.0" }, "items": [ { "info": { "name": "Omnichannel Routing Queues", "type": "folder" }, "items": [ { "info": { "name": "Zendesk Get Api V2 Queues", "type": "http" }, "http": { "method": "GET", "url": "{{baseUrl}}/api/v2/queues" }, "docs": "Returns all active queues for an account.\n\n#### Allowed For\n\n* Admins\n" }, { "info": { "name": "Zendesk Post Api V2 Queues", "type": "http" }, "http": { "method": "POST", "url": "{{baseUrl}}/api/v2/queues" }, "docs": "Creates a queue. Accepts a JSON queue definition as the request body.\n\n#### Allowed For\n\n* Admins\n" }, { "info": { "name": "Zendesk Get Api V2 Queues Queue_id", "type": "http" }, "http": { "method": "GET", "url": "{{baseUrl}}/api/v2/queues/:queue_id" }, "docs": "Returns a queue for the given queue id.\n#### Allowed For\n\n* Agents\n" }, { "info": { "name": "Zendesk Put Api V2 Queues Queue_id", "type": "http" }, "http": { "method": "PUT", "url": "{{baseUrl}}/api/v2/queues/:queue_id" }, "docs": "Updates the queue definition for a given queue id.\n#### Allowed For\n\n* Admins\n" }, { "info": { "name": "Zendesk Delete Api V2 Queues Queue_id", "type": "http" }, "http": { "method": "DELETE", "url": "{{baseUrl}}/api/v2/queues/:queue_id" }, "docs": "Deletes the queue and related records.\n#### Allowed For\n\n* Admins\n" }, { "info": { "name": "Zendesk Get Api V2 Queues Definitions", "type": "http" }, "http": { "method": "GET", "url": "{{baseUrl}}/api/v2/queues/definitions" }, "docs": "Returns the definitions of the queues and the\ndefinitions of the conditions under which a queue can execute. The\ndefinition of the action includes a title (\"Status\"), a type (\"list\"), and\npossible values. The definition of the condition includes the same fields\nas well as the possible operators.\n#### Allowed For\n\n* Admins\n" }, { "info": { "name": "Zendesk Patch Api V2 Queues Order", "type": "http" }, "http": { "method": "PATCH", "url": "{{baseUrl}}/api/v2/queues/order" }, "docs": "Alters the evaluation order of OCR queues in the account.\nThe evaluation order is set in a `queue_ids` array in the request body.\n\nYou must include every queue id in your account to reorder the OCR queues. If not, the endpoint will return 400 Bad Request.\n\n#### Allowed For\n\n* Admins\n" } ] } ], "bundled": true }