{ "opencollection": "1.0.0", "info": { "name": "Zendesk Account Account Settings Ticket Audits API", "version": "1.0" }, "items": [ { "info": { "name": "Ticket Audits", "type": "folder" }, "items": [ { "info": { "name": "Zendesk Get Api V2 Ticket_audits", "type": "http" }, "http": { "method": "GET", "url": "{{baseUrl}}/api/v2/ticket_audits", "params": [ { "name": "page[before]", "value": "", "type": "query", "description": "A [pagination cursor](/documentation/api-basics/pagination/paginating-through-lists-using-cursor-pagination) that tells the endpoint which page to start on. It should be a `meta.before_cursor` value from a previous request. Note: `page[before]` and `page[after]` can't be used together in the same request.\n" }, { "name": "page[after]", "value": "", "type": "query", "description": "A [pagination cursor](/documentation/api-basics/pagination/paginating-through-lists-using-cursor-pagination) that tells the endpoint which page to start on. It should be a `meta.after_cursor` value from a previous request. Note: `page[before]` and `page[after]` can't be used together in the same request.\n" }, { "name": "page[size]", "value": "", "type": "query", "description": "Specifies how many records to be returned in the response. You can specify up to 100 records per page." } ] }, "docs": "Returns ticket audits. Archived tickets are not included in the response. Use the [List Audits for a Ticket](#list-audits-for-a-ticket) endpoint to\nretrieve audit records for an archived ticket. To learn more about archived tickets, see [About archived tickets](https://support.zendesk.com/hc/en-us/articles/203657756).\n\nThis endpoint should not be used for capturing change data. When continually chasing the tail of a cursor, some records will be skipped. For this use case, use the [Incremental Ti" }, { "info": { "name": "Zendesk Get Api V2 Tickets Ticket_id Audits", "type": "http" }, "http": { "method": "GET", "url": "{{baseUrl}}/api/v2/tickets/:ticket_id/audits" }, "docs": "Lists the audits for a specified ticket.\n\n#### Pagination\n\n- Cursor pagination (recommended)\n- Offset pagination\n\nSee [Pagination](/api-reference/introduction/pagination/).\n\nReturns a maximum of 100 records per page.\n\n**Note**: Audits for [Archived Tickets](https://support.zendesk.com/hc/en-us/articles/4408887617050) do not support pagination for this endpoint.\n\n#### Allowed for\n\n* Agents\n" }, { "info": { "name": "Zendesk Get Api V2 Tickets Ticket_id Audits Ticket_audit_id", "type": "http" }, "http": { "method": "GET", "url": "{{baseUrl}}/api/v2/tickets/:ticket_id/audits/:ticket_audit_id" }, "docs": "#### Allowed for\n\n* Agents\n" }, { "info": { "name": "Zendesk Put Api V2 Tickets Ticket_id Audits Ticket_audit_id Make_private", "type": "http" }, "http": { "method": "PUT", "url": "{{baseUrl}}/api/v2/tickets/:ticket_id/audits/:ticket_audit_id/make_private" }, "docs": "#### Allowed for\n\n* Agents\n" }, { "info": { "name": "Zendesk Get Api V2 Tickets Ticket_id Audits Count", "type": "http" }, "http": { "method": "GET", "url": "{{baseUrl}}/api/v2/tickets/:ticket_id/audits/count" }, "docs": "Returns an approximate count of audits for a specified ticket. If the count exceeds 100,000, the count will return a cached result. This cached result will update every 24 hours.\n\nThe `count[refreshed_at]` property is a timestamp that indicates when the count was last updated.\n\n**Note**: If the total number of audits for a ticket exceeds 100,000, this endpoint returns a count of 100,000 with a `count[refreshed_at]` value of null. This value is cached for 24 hours, during which any requests retu" } ] } ], "bundled": true }