{ "opencollection": "1.0.0", "info": { "name": "Zendesk Account Account Settings Ticket Content Pins API", "version": "1.0" }, "items": [ { "info": { "name": "Ticket Content Pins", "type": "folder" }, "items": [ { "info": { "name": "Zendesk Get Api V2 Ticket_content_pins", "type": "http" }, "http": { "method": "GET", "url": "{{baseUrl}}/api/v2/ticket_content_pins", "params": [ { "name": "ticket_id", "value": "", "type": "query", "description": "The id of the ticket for which to list content pins" } ] }, "docs": "Lists the content pins for a specific ticket. Content pins are used to pin related content such as articles to a ticket for quick access. This endpoint returns the content pins associated with the specified ticket id.\n\n#### Allowed For\n\n* Agents\n" }, { "info": { "name": "Zendesk Post Api V2 Ticket_content_pins", "type": "http" }, "http": { "method": "POST", "url": "{{baseUrl}}/api/v2/ticket_content_pins", "body": { "type": "json", "data": "{}" } }, "docs": "Creates a new content pin for a specific ticket. Content pins allow you to link to articles, community posts, or external content for easy reference.\n\n#### Allowed For\n\n* Admins\n* Agents\n" }, { "info": { "name": "Zendesk Delete Api V2 Ticket_content_pins Content_pin_id", "type": "http" }, "http": { "method": "DELETE", "url": "{{baseUrl}}/api/v2/ticket_content_pins/:content_pin_id", "params": [ { "name": "content_pin_id", "value": "01HFS51MMTVW7CMVEV5V51NYV5", "type": "path", "description": "The id of the content pin to delete" } ] }, "docs": "Deletes a specific content pin from a ticket.\n\n#### Allowed For\n\n* Agents\n" } ] } ], "bundled": true }