naftiko: 1.0.0-alpha2 info: label: Zendesk Channels — X Channel description: 'Zendesk Channels — X Channel. 4 operations. Lead operation: Zendesk Get Api V2 Channels Twitter Monitored_twitter_handles. Self-contained Naftiko capability covering one Zendesk business surface.' tags: - Zendesk - X Channel created: '2026-05-19' modified: '2026-05-19' binds: - namespace: env keys: ZENDESK_API_KEY: ZENDESK_API_KEY capability: consumes: - type: http namespace: channels-x-channel baseUri: '' description: Zendesk Channels — X Channel business capability. Self-contained, no shared references. resources: - name: api-v2-channels-twitter-monitored_twitter_handles path: /api/v2/channels/twitter/monitored_twitter_handles operations: - name: listmonitoredtwitterhandles method: GET description: Zendesk Get Api V2 Channels Twitter Monitored_twitter_handles outputRawFormat: json outputParameters: - name: result type: object value: $. - name: api-v2-channels-twitter-monitored_twitter_handles-monitored_twitter_handle_id path: /api/v2/channels/twitter/monitored_twitter_handles/{monitored_twitter_handle_id} operations: - name: showmonitoredtwitterhandle method: GET description: Zendesk Get Api V2 Channels Twitter Monitored_twitter_handles Monitored_twitter_handle_id outputRawFormat: json outputParameters: - name: result type: object value: $. - name: api-v2-channels-twitter-tickets path: /api/v2/channels/twitter/tickets operations: - name: createticketfromtweet method: POST description: Zendesk Post Api V2 Channels Twitter Tickets outputRawFormat: json outputParameters: - name: result type: object value: $. - name: api-v2-channels-twitter-tickets-comment_id-statuses path: /api/v2/channels/twitter/tickets/{comment_id}/statuses operations: - name: gettingtwicketstatus method: GET description: Zendesk Get Api V2 Channels Twitter Tickets Comment_id Statuses outputRawFormat: json outputParameters: - name: result type: object value: $. inputParameters: - name: ids in: query type: string description: Optional comment ids to retrieve tweet information for only particular comments exposes: - type: rest namespace: channels-x-channel-rest port: 8080 description: REST adapter for Zendesk Channels — X Channel. One Spectral-compliant resource per consumed operation, prefixed with /v1. resources: - path: /v1/api/v2/channels/twitter/monitored-twitter-handles name: api-v2-channels-twitter-monitored-twitter-handles description: REST surface for api-v2-channels-twitter-monitored_twitter_handles. operations: - method: GET name: listmonitoredtwitterhandles description: Zendesk Get Api V2 Channels Twitter Monitored_twitter_handles call: channels-x-channel.listmonitoredtwitterhandles outputParameters: - type: object mapping: $. - path: /v1/api/v2/channels/twitter/monitored-twitter-handles/{monitored-twitter-handle-id} name: api-v2-channels-twitter-monitored-twitter-handles-monitored-twitter-handle-id description: REST surface for api-v2-channels-twitter-monitored_twitter_handles-monitored_twitter_handle_id. operations: - method: GET name: showmonitoredtwitterhandle description: Zendesk Get Api V2 Channels Twitter Monitored_twitter_handles Monitored_twitter_handle_id call: channels-x-channel.showmonitoredtwitterhandle outputParameters: - type: object mapping: $. - path: /v1/api/v2/channels/twitter/tickets name: api-v2-channels-twitter-tickets description: REST surface for api-v2-channels-twitter-tickets. operations: - method: POST name: createticketfromtweet description: Zendesk Post Api V2 Channels Twitter Tickets call: channels-x-channel.createticketfromtweet outputParameters: - type: object mapping: $. - path: /v1/api/v2/channels/twitter/tickets/{comment-id}/statuses name: api-v2-channels-twitter-tickets-comment-id-statuses description: REST surface for api-v2-channels-twitter-tickets-comment_id-statuses. operations: - method: GET name: gettingtwicketstatus description: Zendesk Get Api V2 Channels Twitter Tickets Comment_id Statuses call: channels-x-channel.gettingtwicketstatus with: ids: rest.ids outputParameters: - type: object mapping: $. - type: mcp namespace: channels-x-channel-mcp port: 9090 transport: http description: MCP adapter for Zendesk Channels — X Channel. One tool per consumed operation, routed inline through this capability's consumes block. tools: - name: zendesk-get-api-v2-channels description: Zendesk Get Api V2 Channels Twitter Monitored_twitter_handles hints: readOnly: true destructive: false idempotent: true call: channels-x-channel.listmonitoredtwitterhandles outputParameters: - type: object mapping: $. - name: zendesk-get-api-v2-channels-2 description: Zendesk Get Api V2 Channels Twitter Monitored_twitter_handles Monitored_twitter_handle_id hints: readOnly: true destructive: false idempotent: true call: channels-x-channel.showmonitoredtwitterhandle outputParameters: - type: object mapping: $. - name: zendesk-post-api-v2-channels description: Zendesk Post Api V2 Channels Twitter Tickets hints: readOnly: false destructive: false idempotent: false call: channels-x-channel.createticketfromtweet outputParameters: - type: object mapping: $. - name: zendesk-get-api-v2-channels-3 description: Zendesk Get Api V2 Channels Twitter Tickets Comment_id Statuses hints: readOnly: true destructive: false idempotent: true call: channels-x-channel.gettingtwicketstatus with: ids: tools.ids outputParameters: - type: object mapping: $.