naftiko: 1.0.0-alpha2 info: label: Zendesk Ticket Metrics — Ticket Metrics description: 'Zendesk Ticket Metrics — Ticket Metrics. 2 operations. Lead operation: Zendesk Get Api V2 Ticket_metrics. Self-contained Naftiko capability covering one Zendesk business surface.' tags: - Zendesk - Ticket Metrics created: '2026-05-19' modified: '2026-05-19' binds: - namespace: env keys: ZENDESK_API_KEY: ZENDESK_API_KEY capability: consumes: - type: http namespace: ticket-metrics-ticket-metrics baseUri: '' description: Zendesk Ticket Metrics — Ticket Metrics business capability. Self-contained, no shared references. resources: - name: api-v2-ticket_metrics path: /api/v2/ticket_metrics operations: - name: listticketmetrics method: GET description: Zendesk Get Api V2 Ticket_metrics outputRawFormat: json outputParameters: - name: result type: object value: $. - name: api-v2-ticket_metrics-ticket_metric_id path: /api/v2/ticket_metrics/{ticket_metric_id} operations: - name: showticketmetrics method: GET description: Zendesk Get Api V2 Ticket_metrics Ticket_metric_id outputRawFormat: json outputParameters: - name: result type: object value: $. inputParameters: - name: ticket_metric_id in: path type: string description: The id of the ticket metric to retrieve required: true exposes: - type: rest namespace: ticket-metrics-ticket-metrics-rest port: 8080 description: REST adapter for Zendesk Ticket Metrics — Ticket Metrics. One Spectral-compliant resource per consumed operation, prefixed with /v1. resources: - path: /v1/api/v2/ticket-metrics name: api-v2-ticket-metrics description: REST surface for api-v2-ticket_metrics. operations: - method: GET name: listticketmetrics description: Zendesk Get Api V2 Ticket_metrics call: ticket-metrics-ticket-metrics.listticketmetrics outputParameters: - type: object mapping: $. - path: /v1/api/v2/ticket-metrics/{ticket-metric-id} name: api-v2-ticket-metrics-ticket-metric-id description: REST surface for api-v2-ticket_metrics-ticket_metric_id. operations: - method: GET name: showticketmetrics description: Zendesk Get Api V2 Ticket_metrics Ticket_metric_id call: ticket-metrics-ticket-metrics.showticketmetrics with: ticket_metric_id: rest.ticket_metric_id outputParameters: - type: object mapping: $. - type: mcp namespace: ticket-metrics-ticket-metrics-mcp port: 9090 transport: http description: MCP adapter for Zendesk Ticket Metrics — Ticket Metrics. One tool per consumed operation, routed inline through this capability's consumes block. tools: - name: zendesk-get-api-v2-ticket description: Zendesk Get Api V2 Ticket_metrics hints: readOnly: true destructive: false idempotent: true call: ticket-metrics-ticket-metrics.listticketmetrics outputParameters: - type: object mapping: $. - name: zendesk-get-api-v2-ticket-2 description: Zendesk Get Api V2 Ticket_metrics Ticket_metric_id hints: readOnly: true destructive: false idempotent: true call: ticket-metrics-ticket-metrics.showticketmetrics with: ticket_metric_id: tools.ticket_metric_id outputParameters: - type: object mapping: $.