openapi: 3.1.0 info: title: Zendesk Problems description: Needs a description. paths: /api/v2/problems: get: operationId: ListTicketProblems tags: - Tickets summary: Zendesk Get Api V2 Problems description: |- The response is always ordered by `updated_at` in descending order #### Allowed For * Agents #### Pagination * Cursor pagination (recommended) * Offset pagination See [Pagination](/api-reference/introduction/pagination/). responses: '200': description: Successful response content: application/json: schema: $ref: '#/components/schemas/ListTicketProblemsResponse' examples: default: $ref: '#/components/examples/ListTicketProblemsResponseExample' /api/v2/problems/autocomplete: post: operationId: AutocompleteProblems tags: - Tickets summary: Zendesk Post Api V2 Problems Autocomplete description: >- Returns tickets whose type is "problem" and whose subject contains the string specified in the `text` parameter. You can specify the `text` parameter in the request body rather than the query string. Example: `{"text": "fire"}` #### Allowed For * Agents parameters: - name: text in: query description: The text to search for schema: type: string requestBody: content: application/json: schema: type: object properties: text: type: string description: The text to search for example: text: fire responses: '200': description: Successful response content: application/json: schema: $ref: '#/components/schemas/ListTicketProblemsResponse' examples: default: $ref: '#/components/examples/ListTicketProblemsResponseExample' components: schemas: ListTicketProblemsResponse: type: object additionalProperties: true tags: - name: Tickets