openapi: 3.1.0
info:
  version: '1.0'
  title: Zendesk Account Account Settings Incremental Skill Based Routing API
  description: Needs a description.
tags:
- name: Incremental Skill Based Routing
paths:
  /api/v2/incremental/routing/attribute_values:
    get:
      operationId: IncrementalSkilBasedRoutingAttributeValuesExport
      tags:
      - Incremental Skill Based Routing
      summary: Zendesk Get  Api V2 Incremental Routing Attribute_values
      description: 'Returns a stream of changes that occurred on routing attribute values.


        #### Allowed For


        * Admins


        #### Parameters


        Optional


        | Name   | Type   | Comment

        | ------ | ------ | -------

        | cursor | string | The `cursor` parameter is a non-human-readable argument you can use to move forward or backward in time. The cursor is a read-only URL parameter that''s only available in API responses. See [Pagination](#pagination).

        '
      responses:
        '200':
          description: Success response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/IncrementalSkillBasedRouting'
              examples:
                default:
                  $ref: '#/components/examples/IncrementalSkillBasedRoutingAttributeValuesExample'
  /api/v2/incremental/routing/attributes:
    get:
      operationId: IncrementalSkilBasedRoutingAttributesExport
      tags:
      - Incremental Skill Based Routing
      summary: Zendesk Get  Api V2 Incremental Routing Attributes
      description: 'Returns a stream of changes that occurred on routing attributes.


        #### Allowed For


        * Admins


        #### Parameters


        Optional



        | Name   | Type   | Comment

        | ------ | ------ | -------

        | cursor | string | The `cursor` parameter is a non-human-readable argument you can use to move forward or backward in time. The cursor is a read-only URL parameter that''s only available in API responses. See [Pagination](#pagination).

        '
      responses:
        '200':
          description: Success response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/IncrementalSkillBasedRouting'
              examples:
                default:
                  $ref: '#/components/examples/IncrementalSkillBasedRoutingAttributesExample'
  /api/v2/incremental/routing/instance_values:
    get:
      operationId: IncrementalSkilBasedRoutingInstanceValuesExport
      tags:
      - Incremental Skill Based Routing
      summary: Zendesk Get  Api V2 Incremental Routing Instance_values
      description: 'Returns a stream of changes that occurred on routing instance values. Changes are grouped by `attribute_value_id`,

        with associate type events listed alongside unassociate type events based on the unassociate event’s timestamp.


        #### Allowed For


        * Admins


        #### Parameters


        Optional


        | Name   | Type   | Comment

        | ------ | ------ | -------

        | cursor | string | The `cursor` parameter is a non-human-readable argument you can use to move forward or backward in time. The cursor is a read-only URL parameter that''s only available in API responses. See [Pagination](#pagination).

        '
      responses:
        '200':
          description: Success response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/IncrementalSkillBasedRouting'
              examples:
                default:
                  $ref: '#/components/examples/IncrementalSkillBasedRoutingInstanceValuesExample'
components:
  schemas:
    IncrementalSkillBasedRouting:
      title: Incremental Skill-based Routing
      type: object
      properties:
        attribute_values:
          type: array
          description: Routing attribute values
          items:
            $ref: '#/components/schemas/IncrementalSkillBasedRoutingAttributeValue'
        attributes:
          type: array
          description: Routing attributes
          items:
            $ref: '#/components/schemas/IncrementalSkillBasedRoutingAttribute'
        count:
          type: integer
          description: The number of results returned for the current request
          readOnly: true
        end_time:
          type: integer
          description: The most recent resource creation time present in this result set in Unix epoch time
          readOnly: true
        instance_values:
          type: array
          description: Routing instance values
          items:
            $ref: '#/components/schemas/IncrementalSkillBasedRoutingInstanceValue'
        next_page:
          type: string
          description: The URL that should be called to get the next set of results
          readOnly: true