aid: zenduty
name: Zenduty
description: >-
  Zenduty is an incident management and on-call platform that orchestrates
  alert routing, escalation policies, on-call schedules, and incident response
  workflows for SRE and DevOps teams. The platform integrates with
  observability tools, ticketing systems, and chat platforms to centralize
  incident triage. Zenduty exposes a REST API for managing incidents,
  services, teams, schedules, and escalation policies, plus an Events API for
  ingesting alerts, all secured with Token authentication.
type: Index
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/zenduty.png
tags:
  - Incident Management
  - On-Call
  - Alerting
  - SRE
  - DevOps
  - Observability
url: >-
  https://raw.githubusercontent.com/api-evangelist/zenduty/refs/heads/main/apis.yml
created: '2026-05-11'
modified: '2026-05-11'
specificationVersion: '0.19'
apis:
- aid: zenduty:rest-api
  name: Zenduty REST API
  description: >-
    Management REST API for incidents, services, teams, users, schedules, escalation policies, and integrations.
    Authenticated via "Authorization: Token <token>" header.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incident Management
  - On-Call
  - Alerting
  properties:
  - type: Documentation
    url: https://apidocs.zenduty.com
  - type: API Keys Guide
    url: https://zenduty.com/docs/api-keys
- aid: zenduty:events-api
  name: Zenduty Events API
  description: >-
    Alert ingestion API for sending incident events from monitoring, observability, and custom systems
    into Zenduty.
  humanURL: https://zenduty.com/docs/api-integration
  baseURL: https://events.zenduty.com/api/events
  tags:
  - Alerting
  - Events
  properties:
  - type: Documentation
    url: https://zenduty.com/docs/api-integration
- aid: zenduty:zenduty-account-custom-role-api
  name: Zenduty Account Custom Role API
  description: >-
    This object represents a custom role of the account. Each custom role object has custom permissions,
    which the account admin can set from account level permissions and assign this custom role to a particular
    user.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Account Custom Role
  properties:
  - type: OpenAPI
    url: openapi/zenduty-account-custom-role-api-openapi.yml
- aid: zenduty:zenduty-account-member-api
  name: Zenduty Account Member API
  description: >-
    This object represents a user of the account. Each account member object has a role, which can be
    owner, admin, or user. Each account has a single owner, but the admins and users can be multiple.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Account Member
  properties:
  - type: OpenAPI
    url: openapi/zenduty-account-member-api-openapi.yml
- aid: zenduty:zenduty-alert-rules-api
  name: Zenduty Alert Rules API
  description: >-
    Alert Rules in Zenduty are advanced conditions for incoming alerts. They dictate how Zenduty handles
    alerts and their incidents upon receipt, altering behavior and routing based on predefined rules and
    actions set by the user within Zenduty Integrations.Visit this link to view the documentation for
    the alert rules https://www.zenduty.com/docs/alertrules/
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Alert Rules
  properties:
  - type: OpenAPI
    url: openapi/zenduty-alert-rules-api-openapi.yml
- aid: zenduty:zenduty-analytics-api
  name: Zenduty Analytics API
  description: >-
    These endpoints provide incident analytics for your account. All analytics endpoints accept POST requests
    with optional filter parameters and return metrics such as incident counts, MTTA, and MTTR.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Analytics
  properties:
  - type: OpenAPI
    url: openapi/zenduty-analytics-api-openapi.yml
- aid: zenduty:zenduty-contact-methods-api
  name: Zenduty Contact Methods API
  description: >-
    This object represents one of the following communication channels(Email, SMS, Phone Call, Slack,
    Microsoft Team, Google Chat). A user can add multiple contacts methods.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Contact Methods
  properties:
  - type: OpenAPI
    url: openapi/zenduty-contact-methods-api-openapi.yml
- aid: zenduty:zenduty-escalation-policies-api
  name: Zenduty Escalation Policies API
  description: >-
    This object represents the escalation policy of a team. You can checkout the escalation policy docs
    here https://docs.zenduty.com/docs/escalationpolicies
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Escalation Policies
  properties:
  - type: OpenAPI
    url: openapi/zenduty-escalation-policies-api-openapi.yml
- aid: zenduty:zenduty-events-api
  name: Zenduty Events API
  description: This object represents the events of an integration.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Events
  properties:
  - type: OpenAPI
    url: openapi/zenduty-events-api-openapi.yml
- aid: zenduty:zenduty-forwarding-rules-api
  name: Zenduty Forwarding Rules API
  description: >-
    This object represents a user's forwarding rules. A user can forward his notifications to the other
    account members in case an incident occurs.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Forwarding Rules
  properties:
  - type: OpenAPI
    url: openapi/zenduty-forwarding-rules-api-openapi.yml
- aid: zenduty:zenduty-global-router-api
  name: Zenduty Global Router API
  description: >-
    This object represents the Global Router of the Account. You can checkout the global alert routing
    docs here https://docs.zenduty.com/docs/globalalertrouting
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Global Router
  properties:
  - type: OpenAPI
    url: openapi/zenduty-global-router-api-openapi.yml
- aid: zenduty:zenduty-global-router-rules-api
  name: Zenduty Global Router Rules API
  description: >-
    The Rules of the Global Router in an Account are represented by this object. Visit this link to view
    the documentation for the global alert routing rules https://docs.zenduty.com/docs/globalalertrouting
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Global Router Rules
  properties:
  - type: OpenAPI
    url: openapi/zenduty-global-router-rules-api-openapi.yml
- aid: zenduty:zenduty-incident-alerts-api
  name: Zenduty Incident Alerts API
  description: This object represents the incident alerts of an incident.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incident Alerts
  properties:
  - type: OpenAPI
    url: openapi/zenduty-incident-alerts-api-openapi.yml
- aid: zenduty:zenduty-incident-notes-api
  name: Zenduty Incident Notes API
  description: This object represents the incident notes of an incident.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incident Notes
  properties:
  - type: OpenAPI
    url: openapi/zenduty-incident-notes-api-openapi.yml
- aid: zenduty:zenduty-incident-responders-api
  name: Zenduty Incident Responders API
  description: This object represents the incident responders of an incident.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incident Responders
  properties:
  - type: OpenAPI
    url: openapi/zenduty-incident-responders-api-openapi.yml
- aid: zenduty:zenduty-incident-roles-api
  name: Zenduty Incident Roles API
  description: >-
    This object represents the incident roles of an incident. You can checkout the incident role docs
    here https://docs.zenduty.com/docs/incidentroles
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incident Roles
  properties:
  - type: OpenAPI
    url: openapi/zenduty-incident-roles-api-openapi.yml
- aid: zenduty:zenduty-incident-tags-api
  name: Zenduty Incident Tags API
  description: This object represents the incident tags of an incident.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incident Tags
  properties:
  - type: OpenAPI
    url: openapi/zenduty-incident-tags-api-openapi.yml
- aid: zenduty:zenduty-incidents-api
  name: Zenduty Incidents API
  description: >-
    This object represents the incidents of the account. You can checkout the incident docs here https://docs.zenduty.com/docs/incidents
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Incidents
  properties:
  - type: OpenAPI
    url: openapi/zenduty-incidents-api-openapi.yml
- aid: zenduty:zenduty-integrations-api
  name: Zenduty Integrations API
  description: >-
    This object represents the integrations associated with a service. You can checkout the integration
    docs here https://docs.zenduty.com/docs/integrations
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Integrations
  properties:
  - type: OpenAPI
    url: openapi/zenduty-integrations-api-openapi.yml
- aid: zenduty:zenduty-notification-rules-api
  name: Zenduty Notification Rules API
  description: >-
    This object represents a user's notification rules. A user can have notification rules for high urgency
    and low urgency incidents.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Notification Rules
  properties:
  - type: OpenAPI
    url: openapi/zenduty-notification-rules-api-openapi.yml
- aid: zenduty:zenduty-oncall-api
  name: Zenduty OnCall API
  description: This object represents the user who is oncall.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - OnCall
  properties:
  - type: OpenAPI
    url: openapi/zenduty-oncall-api-openapi.yml
- aid: zenduty:zenduty-postmortem-api
  name: Zenduty Postmortem API
  description: >-
    This object represents the postmortem of an incident. You can checkout the postmortem docs here https://docs.zenduty.com/docs/incidentpostmortem
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Postmortem
  properties:
  - type: OpenAPI
    url: openapi/zenduty-postmortem-api-openapi.yml
- aid: zenduty:zenduty-priorities-api
  name: Zenduty Priorities API
  description: >-
    This object represents the priority of an incident. You can checkout the priority docs here https://docs.zenduty.com/docs/incidentpriority
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Priorities
  properties:
  - type: OpenAPI
    url: openapi/zenduty-priorities-api-openapi.yml
- aid: zenduty:zenduty-schedule-overrides-api
  name: Zenduty Schedule Overrides API
  description: >-
    This object represents the Override of a Schedule. You can checkout the Schedule Override docs here
    https://docs.zenduty.com/docs/schedules/#schedule-override
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Schedule Overrides
  properties:
  - type: OpenAPI
    url: openapi/zenduty-schedule-overrides-api-openapi.yml
- aid: zenduty:zenduty-schedules-api
  name: Zenduty Schedules API
  description: >-
    This object represents the schedule of a team. You can checkout the schedule docs here https://docs.zenduty.com/docs/schedules
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Schedules
  properties:
  - type: OpenAPI
    url: openapi/zenduty-schedules-api-openapi.yml
- aid: zenduty:zenduty-services-api
  name: Zenduty Services API
  description: >-
    This object represents the services associated with a team. You can checkout the services docs here
    https://docs.zenduty.com/docs/services
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Services
  properties:
  - type: OpenAPI
    url: openapi/zenduty-services-api-openapi.yml
- aid: zenduty:zenduty-sla-api
  name: Zenduty SLA API
  description: >-
    This object represents the SLA of an incident. You can checkout the SLA docs here https://docs.zenduty.com/docs/incidentsla
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - SLA
  properties:
  - type: OpenAPI
    url: openapi/zenduty-sla-api-openapi.yml
- aid: zenduty:zenduty-tags-api
  name: Zenduty Tags API
  description: >-
    This object represents the tags of an incident. You can checkout the tag docs here https://docs.zenduty.com/docs/incidenttags
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Tags
  properties:
  - type: OpenAPI
    url: openapi/zenduty-tags-api-openapi.yml
- aid: zenduty:zenduty-task-templates-api
  name: Zenduty Task Templates API
  description: >-
    This object represents the task templates of the team. You can checkout the task template docs here
    https://docs.zenduty.com/docs/tasktemplates
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Task Templates
  properties:
  - type: OpenAPI
    url: openapi/zenduty-task-templates-api-openapi.yml
- aid: zenduty:zenduty-team-maintenance-mode-api
  name: Zenduty Team Maintenance Mode API
  description: >-
    This object represents the maintenance mode of a team. You can checkout the team maintenance mode
    docs here https://docs.zenduty.com/docs/maintenancewindows
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Team Maintenance Mode
  properties:
  - type: OpenAPI
    url: openapi/zenduty-team-maintenance-mode-api-openapi.yml
- aid: zenduty:zenduty-team-members-api
  name: Zenduty Team Members API
  description: >-
    This object represents the users of a team. Each team member has a role which can be a manager or
    a user. You can checkout the team member docs here https://docs.zenduty.com/docs/users
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Team Members
  properties:
  - type: OpenAPI
    url: openapi/zenduty-team-members-api-openapi.yml
- aid: zenduty:zenduty-team-permissions-api
  name: Zenduty Team Permissions API
  description: >-
    This object represents the permissions of a team. It lets you access the particular team elements
    that the team has given permissions to use.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Team Permissions
  properties:
  - type: OpenAPI
    url: openapi/zenduty-team-permissions-api-openapi.yml
- aid: zenduty:zenduty-teams-api
  name: Zenduty Teams API
  description: >-
    This object represents a team of the account. It lets you create different independent operational
    units in the account. You can check out the team docs here https://docs.zenduty.com/docs/teams.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - Teams
  properties:
  - type: OpenAPI
    url: openapi/zenduty-teams-api-openapi.yml
- aid: zenduty:zenduty-user-custom-role-api
  name: Zenduty User Custom Role API
  description: >-
    This object represents a user's custom role. Each user can be assigned to only one custom role.
  humanURL: https://apidocs.zenduty.com
  baseURL: https://www.zenduty.com/api
  tags:
  - User Custom Role
  properties:
  - type: OpenAPI
    url: openapi/zenduty-user-custom-role-api-openapi.yml
common:
  - type: AgenticAccess
    url: agentic-access/zenduty-agentic-access.yml
  - type: TrustCenter
    url: security/zenduty-trust-center.yml
  - type: DomainSecurity
    url: security/zenduty-domain-security.yml
  - type: Authentication
    url: authentication/zenduty-authentication.yml
  - type: LinkedIn
    url: https://www.linkedin.com/company/zenduty
  - type: Website
    url: https://www.zenduty.com
  - type: Documentation
    url: https://zenduty.com/docs
  - type: Pricing
    url: https://www.zenduty.com/pricing
  - type: Signup
    url: https://www.zenduty.com/signup
  - type: GitHub SDK
    url: https://github.com/Zenduty/zenduty-python-sdk
  - type: Blog
    url: https://zenduty.com/blog/rss.xml
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com