generated: '2026-08-29'
method: searched
source: https://docs.zenoss.io/admin/updates/deprecation.html
provider: Zenoss
providerId: zenoss
description: >-
  Versioning, deprecation, status and support posture for Virtana Service Observability (formerly
  Zenoss Cloud). Zenoss publishes a standing deprecation-notices page and monthly update notes, and
  runs a public status page — but publishes no numbered API versions, no sunset headers, and no SLA
  document on the public web.
versioning:
  scheme: path
  current: v1
  since: at least 2019 (the earliest published update notes already describe /v1 resources)
  parallel_versions: []
  negotiation: none
  note: No date-pinned versions, no version header, no /v2.
deprecation:
  policy_published: true
  policy_url: https://docs.zenoss.io/admin/updates/deprecation.html
  policy_summary: >-
    A standing "Deprecation notices" page lists features scheduled for deprecation with their
    recommended replacements. Deprecated features are no longer developed and remain usable until
    retirement, which is announced with an effective date. The page carries an explicit caveat that
    the notices describe future updates that may change.
  headers:
    rfc8594_sunset: false
    deprecation_header: false
    note: No Sunset or Deprecation response header is documented on any endpoint.
  notices:
    - feature: Collection Zone > Maintenance windows
      announced: '2025-06'
      effective: '2026-06-01'
      status: postponed (2026-05) — existing CZ maintenance windows remain fully supported, new timeline TBA
      replacement: Virtana Service Observability Maintenance Windows (/v1/modelcontext/maintwindows)
    - feature: Collection Zone > Dashboards
      announced: '2022-08'
      effective: '2025-12-15'
      status: retired
      replacement: Virtana Service Observability > Dashboards
    - feature: Collection Zone > Reports
      announced: '2022-08'
      effective: null
      status: deprecated, still usable
      replacement: Data Access option (export to Google Cloud or another data store)
    - feature: Dashboards > Event Count tile and Event List tile
      announced: '2023-01'
      effective: '2023-01-31'
      status: discontinued
      replacement: Event List + Count tile
  api_deprecations: >-
    No API endpoint, field or parameter has been announced as deprecated. Every notice on the page
    concerns product/UI features, several of them in the legacy Collection Zone.
status_page:
  published: true
  url: https://status.zenoss.io/
  name: Zenoss Cloud Status
  subscriptions:
    - email
    - sms
  history: Incident history published on the status page.
  note: >-
    Virtana also runs https://status.cloud.virtana.com/ for the wider platform; status.zenoss.io is
    the one branded for this product line.
sla:
  published: false
  url: null
  note: >-
    No public SLA, uptime target or credit schedule is published on virtana.com or in the docs;
    terms are handled through the sales/contract path.
support:
  url: https://www.virtana.com/support/
  help_center: https://support.zenoss.com/hc/en-us
  note: >-
    The Zendesk help center at support.zenoss.com returns 403 to unauthenticated crawlers and
    requires a customer sign-in.
environments:
  - name: Production
    hosts:
      - api.virtana.ai
      - api2.virtana.ai
      - api3.virtana.ai
      - api4.virtana.ai
  - name: Preview
    hosts:
      - api-zing-preview.virtana.ai
    note: Published in the API endpoint list as a preview environment; no self-serve access is documented.
changelog: changelog/zenoss-changelog.yml