{ "getThreadDetailsV3": { "path": "/threads/{THREAD_CHAT_ID}", "method": "get", "examples": { "response_200": { "get_thread": { "summary": "Thread details", "value": { "url": "/api/v3/threads/CT_1207124526552602256_60002085329-T-1291567019566818579", "type": "chat_thread", "data": { "chat_id": "CT_1207124526552602256_60002085329-T-1291567019566818579", "parent_chat_id": "CT_1207124526552602256_60002085329", "thread_message_id": "1727333520582%2047588994306224", "title": "Email campaign strategy discussion", "follower_count": 26, "is_follower": true, "parent_participant": true, "thread_state": "open" } } } }, "response_400": { "thread_chatid_invalid": { "summary": "Invalid thread chat ID format", "value": { "code": "thread_chatid_invalid", "message": "The thread chat ID given is not according to the format." } } }, "response_403": { "external_communication_not_supported": { "summary": "External communication not allowed", "value": { "code": "external_communication_not_supported", "message": "Sorry, external communication is not supported as per the organization policy." } } }, "response_500": { "operation_failed": { "summary": "Server-side error", "value": { "code": "operation_failed", "message": "Sorry, we couldn't process your request due to a technical error. Please try again later." } } } } }, "Get main message of a thread": { "path": "/threads/{THREAD_CHAT_ID}/messages/main", "method": "get", "examples": { "response_200": { "main_thread_message": { "summary": "Main message for a customer escalation thread", "value": { "parent_resource_id": "engineering-updates", "sender": { "name": "Ryan West", "id": "855727961" }, "mentions": [ { "name": "@Scott Fisher", "id": "855727962", "type": "user" }, { "name": "@Tim Harrison", "id": "855727963", "type": "user" } ], "thread_information": { "thread_message_id": "1760000012345%201234567890", "title": "Customer onboarding latency issue", "follower_count": 3, "message_count": 18, "chat_id": "CT_2242125513190139257_855711548-T-2263887074117538898" }, "id": "1760000012345_1234567890", "time": "2026-05-28T10:36:48+00:00", "thread_state_information": { "thread_state": "open" }, "type": "text", "content": { "text": "The customer onboarding workflow is intermittently delayed. Please share logs and mitigation updates in this thread." }, "is_pinned": false } } } } }, "Get thread followers": { "path": "/threads/{THREAD_CHAT_ID}/followers", "method": "get", "examples": { "response_200": { "followers_list": { "summary": "Thread followers in Zylker", "value": { "data": [ { "user_id": "855727961", "email_id": "ryan.west@zylker.com", "name": "Ryan West" }, { "user_id": "855727962", "email_id": "scott.fisher@zylker.com", "name": "Scott Fisher" } ] } } } } }, "Get non-followers of a thread": { "path": "/threads/{THREAD_CHAT_ID}/nonfollowers", "method": "get", "examples": { "response_200": { "nonfollowers_list": { "summary": "Channel members not following the thread", "value": { "data": [ { "user_id": "855727963", "email_id": "tim.harrison@zylker.com", "name": "Tim Harrison" } ] } } } } } }