openapi: 3.2.0 info: title: Zoho Desk Agents API description: REST API for Zoho Desk, covering tickets, contacts, and agents. version: v1 servers: - url: https://desk.zoho.com/api/v1 description: Production security: - ZohoOAuth: [] tags: - name: Agents paths: /agents: get: summary: List agents operationId: listAgents responses: '200': description: OK tags: - Agents post: summary: Add an agent operationId: createAgent responses: '201': description: Created tags: - Agents /agents/{agent_id}: parameters: - name: agent_id in: path required: true schema: type: string get: summary: Get an agent operationId: getAgent responses: '200': description: OK tags: - Agents put: summary: Update an agent operationId: updateAgent responses: '200': description: OK tags: - Agents delete: summary: Remove an agent operationId: deleteAgent responses: '200': description: OK tags: - Agents components: securitySchemes: ZohoOAuth: type: apiKey in: header name: Authorization description: 'OAuth 2.0 access token sent as ''Authorization: Zoho-oauthtoken {access_token}''. Requests also require an orgId header.'