finopsFramework: "FOCUS-aligned 0.1"
provider:
  id: zoho-people
  name: Zoho People
  productLine: HR Management System (HRMS)
  parentSuite: Zoho One
  url: https://www.zoho.com/people/
  pricingUrl: https://www.zoho.com/people/zohopeople-pricing.html

billing:
  model: per-user subscription
  cadence: [monthly, annual]
  annualDiscount: ">20% (per pricing page)"
  invoiceUnit: SaaS subscription (no per-call SaaS metering documented)
  paymentMethods: [credit-card, ACH, wire (enterprise)]
  freeTier: { available: true, seatCap: 5, plan: Free }

costDrivers:
  - dimension: active-users
    description: Primary driver — number of seats licensed under the chosen plan.
  - dimension: plan-tier
    description: Free / Essential HR / Professional / Premium / Enterprise drive per-seat unit cost.
  - dimension: storage
    description: Per-100-users storage allocation increases with plan tier (250 MB → 5 GB/100 users).
  - dimension: api-call-ceiling
    description: Daily API call ceilings increase by plan (numbers not publicly enumerated).
  - dimension: add-on-products
    description: Zoho Payroll / Zoho People Plus / Zoho One bundle pricing.

allocation:
  byBusinessUnit: tag-seats-to-cost-center
  byProject: assign-Time-Tracker-jobs-to-projects-then-bill-via-zoho-books
  byEnvironment: not-applicable

unitEconomics:
  primaryUnit: cost-per-active-employee-per-month
  derivedUnits:
    - cost-per-leave-request
    - cost-per-time-log
    - cost-per-onboarding-workflow

observability:
  invoicePortal: https://store.zoho.com/
  consumptionVisibility: in-product (Admin Settings → Subscription)
  auditTrail: in-product (Audit Logs)

recommendations:
  - Right-size seats quarterly; Zoho Free covers ≤5 seats indefinitely.
  - Use annual billing to capture the >20% discount.
  - For multi-app HR + finance footprints, evaluate Zoho One vs. standalone Zoho People + add-ons.
  - Cap API ceilings per workflow on the Naftiko side to avoid surprise tier upgrades.

verified: false
notes: >-
  This FinOps profile is built from public pricing-page disclosures only.
  Verify list prices, API ceilings, and storage caps in-product before
  using these numbers in any cost model.