{ "opencollection": "1.0.0", "info": { "name": "Helpcenter AgentTimeEntry API", "version": "1.0.0" }, "items": [ { "info": { "name": "AgentTimeEntry", "type": "folder" }, "items": [ { "info": { "name": "List Agent Time Entries", "type": "http" }, "http": { "method": "GET", "url": "{{baseUrl}}/api/v1/agents/:agentId/timeEntry", "params": [ { "name": "include", "value": "", "type": "query", "description": "Secondary information related to the time entry. Value supported is @owner@." }, { "name": "module", "value": "", "type": "query", "description": "Module from which the time entries must be fetched. Values allowed are @tickets@ and @tasks@." }, { "name": "departmentId", "value": "", "type": "query", "description": "ID of the department" }, { "name": "createdTimeRange", "value": "", "type": "query", "description": "Key that filters time entries created in a particular period of time. Enter the from and to dates in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ; for example, createdTimeRange=2017-11-05T00:00:00.000Z,2018-09-05T23:59:00.000Z." }, { "name": "limit", "value": "", "type": "query", "description": "Number of time entries to fetch" }, { "name": "billStatus", "value": "", "type": "query", "description": "Key that filters time entries, based on their billing status: @nonBillable@ , @billable@ or @billed@" }, { "name": "orderBy", "value": "", "type": "query", "description": "Key that sorts the time entries in ascending or descending order, based on the @executedTime@ attribute. Values allowed are @ASC@ (default) and @DESC@." }, { "name": "from", "value": "", "type": "query", "description": "Index number, starting from which the time entries must be fetched" }, { "name": "modifiedTimeRange", "value": "", "type": "query", "description": "Key that filters time entries whose details were modified in a particular period of time. Enter the from and to dates in the ISO date format of yyyy-MM-ddThh:mm:ss.SSSZ; for example, modifiedTimeRange=2017-11-05T00:00:00.000Z,2018-09-05T23:59:00.000Z." }, { "name": "agentId", "value": "", "type": "path" } ] }, "docs": "This API lists the time entries associated with an agent." }, { "info": { "name": "Get summation of Agent Time Entries", "type": "http" }, "http": { "method": "GET", "url": "{{baseUrl}}/api/v1/agents/:agentId/timeEntrySummation", "params": [ { "name": "module", "value": "", "type": "query", "description": "Module from which the time entries must be fetched. Values allowed are @tickets@ and @tasks@." }, { "name": "departmentId", "value": "", "type": "query", "description": "ID of the department" }, { "name": "billStatus", "value": "", "type": "query", "description": "Key that filters time entries, based on their billing status: @nonBillable@ , @billable@ or @billed@" }, { "name": "agentId", "value": "", "type": "path" } ] }, "docs": "This API fetches the sum of time entries associated with an agent." }, { "info": { "name": "Get an Agent Time Entry", "type": "http" }, "http": { "method": "GET", "url": "{{baseUrl}}/api/v1/agents/:agentId/timeEntry/:agentTimeEntryId", "params": [ { "name": "include", "value": "", "type": "query", "description": "Secondary information related to the time entry. Value supported is owner." }, { "name": "agentId", "value": "", "type": "path" }, { "name": "agentTimeEntryId", "value": "", "type": "path" } ] }, "docs": "This API fetches a time entry related to an agent." } ] } ], "bundled": true }