{
  "opencollection": "1.0.0",
  "info": {
    "name": "Helpcenter blueprints API",
    "version": "1.0.0"
  },
  "items": [
    {
      "info": {
        "name": "blueprints",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "List all blueprints in a department",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/blueprints",
            "params": [
              {
                "name": "departmentId",
                "value": "",
                "type": "query",
                "description": "Department for which the blueprints are listed"
              },
              {
                "name": "module",
                "value": "",
                "type": "query",
                "description": "module of the blueprints to be listed"
              },
              {
                "name": "status",
                "value": "",
                "type": "query",
                "description": "To get blueprints by status, allowed values are @ACTIVE@ ,@INACTIVE@ and @DRAFT@"
              }
            ]
          },
          "docs": "To get all blueprints in a specific department"
        },
        {
          "info": {
            "name": "Create Blueprint",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v1/blueprints",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "To create a blueprint"
        },
        {
          "info": {
            "name": "Reorder blueprints",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v1/blueprints/reorder",
            "params": [
              {
                "name": "departmentId",
                "value": "",
                "type": "query",
                "description": "Department for which the blueprints are listed"
              },
              {
                "name": "module",
                "value": "",
                "type": "query",
                "description": "module of the blueprints to be listed"
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "To reorder blueprints in a specific department"
        },
        {
          "info": {
            "name": "Get Applied Blueprint details of ticket for a user",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/tickets/:ticket_id/blueprint",
            "params": [
              {
                "name": "include",
                "value": "",
                "type": "query",
                "description": "Meta information related to the transition owners. Values allowed are: @transitionOwnerAgents@, @transitionOwnerTeams@, @transitionOwnerDept@ to include agents,teams,department under owners. You can pass multiple values by separating them with commas in the API request."
              },
              {
                "name": "ticket_id",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "To get the applied blueprint details of a ticket"
        },
        {
          "info": {
            "name": "Get Blueprint Details",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "{{baseUrl}}/api/v1/blueprints/:blueprint_id",
            "params": [
              {
                "name": "blueprint_id",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "To get a specific blueprint details"
        },
        {
          "info": {
            "name": "Update a blueprint",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "{{baseUrl}}/api/v1/blueprints/:blueprint_id",
            "params": [
              {
                "name": "blueprint_id",
                "value": "",
                "type": "path"
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "To update an existing blueprint"
        },
        {
          "info": {
            "name": "Delete Blueprint",
            "type": "http"
          },
          "http": {
            "method": "DELETE",
            "url": "{{baseUrl}}/api/v1/blueprints/:blueprint_id",
            "params": [
              {
                "name": "blueprint_id",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "To delete a specific blueprint"
        },
        {
          "info": {
            "name": "Revoke Blueprint from Blueprint Level",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v1/blueprints/:blueprint_id/revoke",
            "params": [
              {
                "name": "blueprint_id",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "To revoke all entities from a particular blueprint"
        },
        {
          "info": {
            "name": "Revoke Blueprint at Entity Level",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "{{baseUrl}}/api/v1/tickets/:ticket_id/revokeBlueprint",
            "params": [
              {
                "name": "ticket_id",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "To revoke blueprint from an entity"
        }
      ]
    }
  ],
  "bundled": true
}