openapi: 3.1.0 info: title: Helpcenter DisplayEntity API version: 1.0.0 tags: - name: DisplayEntity paths: /api/v1/agents/{agentId}/{entityName}/{entityId}/display: post: tags: - DisplayEntity summary: Auto Display an Entity description: This API is used to instruct an agent's browser to open and display a given entity automatically without any manual action required by the agent. operationId: displayEntity parameters: - name: agentId in: path description: Id of the agent in whose browser the entity to be opened. required: true style: simple explode: false schema: type: - string - 'null' - integer format: int64 description: Id of the agent in whose browser the entity to be opened. pattern: ([0-9]+) - name: entityName in: path description: 'Name of the entity that needs to be opened.Values allowed are: tickets, contacts.' required: true style: simple explode: false schema: type: - string - 'null' description: 'Name of the entity that needs to be opened.Values allowed are: tickets, contacts.' enum: - tickets - contacts maxLength: 100 minLength: 0 pattern: '[a-z0-9]+' - name: entityId in: path description: Id of the entity. required: true style: simple explode: false schema: type: - string - 'null' - integer format: int64 description: Id of the entity pattern: ([0-9]+) - $ref: ./Common.json#/components/parameters/orgId responses: '422': $ref: ./Common.json#/components/responses/invalidDataErrorResponse '204': $ref: ./Common.json#/components/responses/emptyResponse '200': $ref: ./Common.json#/components/responses/emptyResponse x-audience: - external-public components: securitySchemes: iam-oauth2-schema: $ref: ./Common.json#/components/securitySchemes/iam-oauth2-schema x-entity: Helpcenter