openapi: 3.1.0
info:
  title: Helpcenter GenericAction API
  version: 1.0.0
tags:
- name: GenericAction
paths:
  /api/v1/actions/{id}/execute:
    post:
      tags:
      - GenericAction
      summary: Execute Action
      description: This API executes an action with the given input values.
      operationId: executeAction
      parameters:
      - $ref: '#/components/parameters/id'
      - $ref: ./Common.json#/components/parameters/orgId
      requestBody:
        $ref: '#/components/requestBodies/executeActionPayloadJson'
      responses:
        '200':
          $ref: '#/components/responses/executeActionRespFinal'
        '422':
          $ref: ./Common.json#/components/responses/invalidDataErrorResponse
        '500':
          $ref: ./Common.json#/components/responses/internalErrorResponse
      security:
      - oAuth2:
        - settings.CREATE
      x-audience:
      - external-public
components:
  requestBodies:
    executeActionPayloadJson:
      content:
        application/json:
          schema:
            type:
            - object
            - 'null'
            additionalProperties: false
            properties:
              executionType:
                type:
                - string
                - 'null'
                description: Specifies the type of action execution. The allowed values are SYNC and ASYNC.
                enum:
                - SYNC
                - ASYNC
                maxLength: 100
                minLength: 0
              actionParamMappings:
                $ref: ./GenericActionMapping.json#/components/schemas/inputParamPayloadJsonArray
              moduleId:
                type:
                - string
                - 'null'
                - integer
                format: int64
                description: ID of the module to which the entities belong. It could be a system or custom module.
                pattern: ([0-9]+)
              entityIds:
                type:
                - 'null'
                - array
                items:
                  type:
                  - string
                  - 'null'
                  - integer
                  format: int64
                  pattern: ([0-9]+)
                maxItems: 50
                minItems: 2
                uniqueItems: false
            required:
            - actionParamMappings
            - entityIds
            - moduleId
          examples:
            Valid requestBody Definitions:
              value:
                executionType: SYNC
                actionParamMappings:
                - apiName: staticParam1
                  value: My Action
                - apiName: staticParam2
                  value: '1000000026140'
                - apiName: staticParam3
                  value:
                    subject: hello ${tickets.$createdBy}
                - picklistValues: []
                  apiName: dyamicParam1
                  placeHolderContext: null
                  origin: STATIC
                  length: '100'
                  type: TEXT
                  isEncrypted: false
                  name: Dynamic Param
                  uiType: null
                  targetTemplateName: null
                  hooks: []
                  value: Some value
                  isMandatory: true
                  order: '1'
                moduleId: '1000000000581'
                entityIds:
                - '1000000048371'
  schemas:
    executeActionRespJson:
      type:
      - object
      - 'null'
      additionalProperties: false
      properties:
        message:
          type:
          - string
          - 'null'
          maxLength: 100
          minLength: 0
        status:
          type:
          - string
          - 'null'
          enum:
          - SUCCESS
          - FAILURE
          - OFFLOADED
          maxLength: 100
          minLength: 0
        actionResult:
          type:
          - 'null'
          - object
          additionalProperties: false
          patternProperties:
            ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+:
              type:
              - string
              - 'null'
              maxLength: 100
              minLength: 0
              pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+
      required:
      - actionResult
      - message
      - status
  responses:
    executeActionRespFinal:
      description: executeActionRespFinal template definitions
      content:
        application/json:
          schema:
            type:
            - object
            - 'null'
            additionalProperties: false
            properties:
              data:
                $ref: '#/components/schemas/executeActionRespJson'
            required:
            - data
          examples:
            Valid responses Definitions:
              value:
                data:
                  message: Action Execution completed for Action ID - 1000009638757
                  status: SUCCESS
                  actionResult:
                    executionResult:
                      executionStatus: 'true'
                      skippedFieldUpdates:
                      - skippedFields:
                        - displayLabel: Subject
                          apiName: subject
                          fieldId: '1000000002157'
                        name: My Action
                    entityId: 1000000048371
  parameters:
    id:
      name: id
      in: path
      required: true
      style: simple
      explode: false
      schema:
        type:
        - string
        - 'null'
        - integer
        format: int64
        pattern: ([0-9]+)
  securitySchemes:
    iam-oauth2-schema:
      $ref: ./Common.json#/components/securitySchemes/iam-oauth2-schema
x-entity: Helpcenter