openapi: 3.1.0 info: title: Helpcenter Module API version: 1.0.0 tags: - name: Module paths: /api/v1/organizationModules/{moduleId}: get: tags: - Module summary: Get Module description: This API fetches a single Module operationId: getModule parameters: - $ref: '#/components/parameters/moduleId' - $ref: ./Common.json#/components/parameters/orgId responses: '200': $ref: '#/components/responses/moduleJsonIncludingCustomModule' '422': $ref: ./Common.json#/components/responses/invalidDataErrorResponse '500': $ref: ./Common.json#/components/responses/internalErrorResponse '204': $ref: ./Common.json#/components/responses/emptyResponse '403': $ref: ./Common.json#/components/responses/forbiddenErrorResponse security: - iam-oauth2-schema: - Desk.settings.READ x-audience: - external-public put: tags: - Module summary: Update Module description: The API updates a Module. operationId: updateModule parameters: - $ref: '#/components/parameters/moduleId' - $ref: ./Common.json#/components/parameters/orgId requestBody: $ref: '#/components/requestBodies/editRequestJson' responses: '200': $ref: '#/components/responses/moduleJsonIncludingCustomModule' '422': $ref: ./Common.json#/components/responses/invalidDataErrorResponse '500': $ref: ./Common.json#/components/responses/internalErrorResponse '204': $ref: ./Common.json#/components/responses/emptyResponse '403': $ref: ./Common.json#/components/responses/forbiddenErrorResponse security: - iam-oauth2-schema: - Desk.settings.UPDATE x-audience: - external-public /api/v1/myAccessibleModules: get: tags: - Module summary: Get Modules Accessible To Current User Profile description: The API fetches a list of modules that are accessible to the current user profile. operationId: getMyModules parameters: - $ref: ./Common.json#/components/parameters/orgId responses: '200': $ref: '#/components/responses/modulesResponse' security: - iam-oauth2-schema: - Desk.basic.READ x-audience: - external-public /api/v1/modules: get: tags: - Module summary: Get modules description: The API fetches all the modules available in Zoho Desk.

This API is deprecated, use api/v1/organizationModules api for fetching modules. operationId: getModulesDeprecated parameters: - $ref: '#/components/parameters/featureFlags' - $ref: ./Common.json#/components/parameters/orgId responses: '200': $ref: '#/components/responses/getModulesResponse' '500': $ref: ./Common.json#/components/responses/internalErrorResponse security: - iam-oauth2-schema: - Desk.basic.READ x-audience: - external-public /api/v1/organizationModules: get: tags: - Module summary: Get Modules description: The API fetches all the modules. operationId: getModules parameters: - $ref: '#/components/parameters/featureFlags' - $ref: ./Common.json#/components/parameters/orgId responses: '500': $ref: ./Common.json#/components/responses/internalErrorResponse '204': $ref: ./Common.json#/components/responses/emptyResponse '200': $ref: '#/components/responses/getOrganizationModulesResponse' security: - iam-oauth2-schema: - Desk.settings.READ x-audience: - external-public post: tags: - Module summary: Create Module description: The API creates a Custom Module. Custom Module allows users to organize, store, and manage specific types of data tailored to meet unique business requirements. operationId: createModule parameters: - $ref: ./Common.json#/components/parameters/orgId requestBody: $ref: '#/components/requestBodies/requestJson' responses: '200': $ref: '#/components/responses/moduleJsonIncludingCustomModule' '422': $ref: ./Common.json#/components/responses/invalidDataErrorResponse '500': $ref: ./Common.json#/components/responses/internalErrorResponse '403': $ref: ./Common.json#/components/responses/forbiddenErrorResponse security: - iam-oauth2-schema: - Desk.settings.CREATE x-audience: - external-public /api/v1/{customModuleApiName}/count: get: tags: - Module summary: 'Get Custom Module Record Count ' description: This API fetches the number of records. operationId: getCustomModuleRecordsCount parameters: - name: viewId in: query description: ID of the view from which the record count needs to be fetched. required: true style: form explode: true schema: type: - string - 'null' - integer format: int64 description: ID of the view from which the record count needs to be fetched. pattern: ([0-9]+) - name: customModuleApiName in: path required: true style: simple explode: false schema: type: - string - 'null' maxLength: 100 minLength: 0 pattern: (cm_[a-zA-Z0-9_]+) - $ref: ./Common.json#/components/parameters/orgId responses: '200': $ref: ./Ticket.json#/components/responses/getRequestsCount '422': $ref: ./Common.json#/components/responses/multipleUnprocessEntityResponse '500': $ref: ./Common.json#/components/responses/internalErrorResponse '403': $ref: ./Common.json#/components/responses/forbiddenErrorResponse security: - iam-oauth2-schema: - Desk.custommodule.READ x-audience: - external-public components: schemas: listOfModulesWithCustomModuleData: type: - 'null' - array items: $ref: '#/components/schemas/modulesWithCustomModuleJson' moduleJson: type: - 'null' - object additionalProperties: false properties: displayLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ apiKey: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ isEnabled: type: - boolean - 'null' nameField: type: - string - 'null' maxLength: 100 minLength: 0 pluralLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ id: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) singularLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ required: - apiKey - displayLabel - id - isEnabled - nameField - pluralLabel - singularLabel modulesWithNameField: type: - 'null' - array items: $ref: '#/components/schemas/modulesWithNameFieldResponse' listOfModulesIncludingCustomModule: type: - 'null' - array items: $ref: '#/components/schemas/moduleJsonIncludingCustomModuleforList' listOfModules: type: - 'null' - array items: $ref: '#/components/schemas/moduleJson' modulesWithNameFieldResponse: type: - 'null' - object additionalProperties: false properties: displayLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ apiKey: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ isEnabled: type: - boolean - 'null' nameField: type: - string - 'null' maxLength: 100 minLength: 0 isMigratedModule: type: - boolean - 'null' pluralLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ id: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) singularLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ required: - apiKey - displayLabel - id - isEnabled - isMigratedModule - nameField - pluralLabel - singularLabel moduleJsonIncludingCustomModuleforList: type: - 'null' - object additionalProperties: false properties: displayLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ modifiedTime: type: - string - 'null' maxLength: 100 minLength: 0 pattern: (((19|20)\d\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\d]{0,3})?(Z)) apiName: type: - string - 'null' maxLength: 100 minLength: 0 modifier: $ref: '#/components/schemas/modifierJson' description: type: - string - 'null' maxLength: 100 minLength: 0 nameField: type: - string - 'null' maxLength: 100 minLength: 0 pluralLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ singularLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ hasRecycleBin: type: - boolean - 'null' createdBy: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) isCustomModule: type: - boolean - 'null' createdTime: type: - string - 'null' maxLength: 100 minLength: 0 pattern: (((19|20)\d\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\d]{0,3})?(Z)) isDeptSpecific: type: - boolean - 'null' modifiedBy: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) id: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) required: - apiName - createdBy - createdTime - description - displayLabel - hasRecycleBin - id - isCustomModule - isDeptSpecific - modifiedBy - modifiedTime - modifier - nameField - pluralLabel - singularLabel modulesWithCustomModuleJson: additionalProperties: false allOf: - $ref: '#/components/schemas/moduleJson' - type: - 'null' - object properties: sanitizedName: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ isCustomModule: type: - boolean - 'null' singularI18NLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ i18NLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ isDeptSpecific: type: - boolean - 'null' isMigratedModule: type: - boolean - 'null' required: - i18NLabel - isCustomModule - isDeptSpecific - isMigratedModule - sanitizedName - singularI18NLabel custommoduleResponseWithNameField: type: - 'null' - object additionalProperties: false properties: displayLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ modifiedTime: type: - string - 'null' maxLength: 100 minLength: 0 pattern: (((19|20)\d\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\d]{0,3})?(Z)) apiName: type: - string - 'null' maxLength: 100 minLength: 0 modifier: $ref: '#/components/schemas/modifierJson' nameField: type: - string - 'null' maxLength: 100 minLength: 0 description: type: - string - 'null' maxLength: 100 minLength: 0 pluralLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ singularLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ hasRecycleBin: type: - boolean - 'null' createdBy: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) isCustomModule: type: - boolean - 'null' createdTime: type: - string - 'null' maxLength: 100 minLength: 0 pattern: (((19|20)\d\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\d]{0,3})?(Z)) isDeptSpecific: type: - boolean - 'null' modifiedBy: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) id: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) required: - apiName - createdBy - createdTime - description - displayLabel - hasRecycleBin - id - isCustomModule - isDeptSpecific - modifiedBy - modifiedTime - modifier - nameField - pluralLabel - singularLabel modifierJson: type: - 'null' - object additionalProperties: false properties: photoURL: type: - string - 'null' maxLength: 200 minLength: 0 pattern: (^(ht|f)tp(s?)\://[-.\w]*(/?)([a-zA-Z0-9\-\.\?\,\:\'/\\+=&%\$#_@]*)?$) firstName: type: - string - 'null' maxLength: 50 minLength: 0 lastName: type: - string - 'null' maxLength: 50 minLength: 0 id: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) email: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ^[a-zA-Z0-9\_]([a-zA-Z0-9\_\+\-\.\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\-\_]*[a-zA-Z0-9])*)[\.])+[a-zA-Z]{2,22}$ required: - email - firstName - id - lastName - photoURL organizationModuleArrayOfResponses: type: - 'null' - array items: $ref: '#/components/schemas/custommoduleResponseWithNameField' requestBodies: editRequestJson: content: application/json: schema: type: - 'null' - object additionalProperties: false properties: description: type: - string - 'null' maxLength: 100 minLength: 0 profileIds: type: - 'null' - array items: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) uniqueItems: false pluralLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ departmentIds: type: - 'null' - array items: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) uniqueItems: false singularLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ required: - departmentIds - pluralLabel - profileIds - singularLabel examples: Valid requestBody Definitions: value: description: Doctor informations profileIds: - 1000000029530 - 1000000029533 pluralLabel: Doctors departmentIds: - 1000000774623 - 1000000025632 singularLabel: Doctor requestJson: content: application/json: schema: type: - 'null' - object additionalProperties: false properties: description: type: - string - 'null' maxLength: 100 minLength: 0 profileIds: type: - 'null' - array items: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) uniqueItems: false isDeptSpecific: type: - boolean - 'null' pluralLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ departmentIds: type: - 'null' - array items: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) uniqueItems: false singularLabel: type: - string - 'null' maxLength: 100 minLength: 0 pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+ required: - departmentIds - isDeptSpecific - pluralLabel - profileIds - singularLabel examples: Valid requestBody Definitions: value: description: Doctor informations profileIds: - 1000000029530 isDeptSpecific: true pluralLabel: Doctors departmentIds: - 1000000774623 - 1000000025632 singularLabel: Doctor parameters: moduleId: name: moduleId in: path required: true style: simple explode: false schema: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) featureFlags: name: featureFlags in: header required: false style: simple explode: false schema: type: - string - 'null' enum: - customModule maxLength: 100 minLength: 0 responses: modulesResponse: description: modulesResponse template definitions content: application/json: schema: type: - 'null' - object additionalProperties: false properties: modules: $ref: '#/components/schemas/listOfModules' required: - modules examples: Valid responses Definitions: value: modules: - displayLabel: Contracts apiKey: contracts isEnabled: false nameField: null id: '1000000000485' pluralLabel: Contracts singularLabel: Contract - displayLabel: Time Entry apiKey: timeEntry isEnabled: false nameField: null id: '1000000000489' pluralLabel: Time Entry singularLabel: Time Entry - displayLabel: Department apiKey: departments isEnabled: false nameField: null id: '1000000000491' pluralLabel: Departments singularLabel: Department - displayLabel: Agents apiKey: agents isEnabled: false nameField: null id: '1000000000493' pluralLabel: Agents singularLabel: Agent - displayLabel: Topics apiKey: category isEnabled: false nameField: null id: '1000000000527' pluralLabel: Topics singularLabel: Topic - displayLabel: Ticketss apiKey: tickets isEnabled: true nameField: null id: '1000000000481' pluralLabel: Ticketss singularLabel: Ticket - displayLabel: Reports apiKey: reports isEnabled: true nameField: null id: '1000000000463' pluralLabel: Reports singularLabel: Report - displayLabel: Dashboards apiKey: dashboards isEnabled: true nameField: null id: '1000000000465' pluralLabel: Dashboards singularLabel: Dashboard - displayLabel: Knowledge Base apiKey: kbCategory isEnabled: true nameField: null id: '1000000000483' pluralLabel: Articles singularLabel: Article - displayLabel: Contacts apiKey: contacts isEnabled: true nameField: null id: '1000000000461' pluralLabel: Contacts singularLabel: Contact - displayLabel: Products apiKey: products isEnabled: true nameField: null id: '1000000000487' pluralLabel: Products singularLabel: Product - displayLabel: Accounts apiKey: accounts isEnabled: true nameField: null id: '1000000000459' pluralLabel: Accounts singularLabel: Account - displayLabel: Community apiKey: community isEnabled: true nameField: null id: '1000000000533' pluralLabel: Community singularLabel: Community - displayLabel: Social apiKey: social isEnabled: true nameField: null id: '1000000000535' pluralLabel: Social singularLabel: Social - displayLabel: Chat apiKey: chat isEnabled: true nameField: null id: '1000000000537' pluralLabel: Chat singularLabel: Chat - displayLabel: Activities apiKey: activities isEnabled: true nameField: null id: '1000000000471' pluralLabel: Activities singularLabel: Activity - displayLabel: Calls apiKey: calls isEnabled: true nameField: null id: '1000000000531' pluralLabel: Calls singularLabel: Call - displayLabel: Tasks apiKey: tasks isEnabled: true nameField: null id: '1000000000469' pluralLabel: Tasks singularLabel: Task - displayLabel: Events apiKey: events isEnabled: true nameField: null id: '1000000000529' pluralLabel: Events singularLabel: Event - displayLabel: IM apiKey: im isEnabled: true nameField: null id: '1000000000475' pluralLabel: IM singularLabel: IM getOrganizationModulesResponse: description: getOrganizationModulesResponse template definitions content: application/json: schema: anyOf: - type: - 'null' - object additionalProperties: false properties: data: $ref: '#/components/schemas/listOfModulesIncludingCustomModule' required: - data - type: - 'null' - object additionalProperties: false properties: data: $ref: '#/components/schemas/organizationModuleArrayOfResponses' required: - data examples: Valid responses Definitions: value: data: - displayLabel: Accounts modifiedTime: 946684800000 apiName: accounts modifier: null nameField: accountName description: null pluralLabel: Accounts singularLabel: Account hasRecycleBin: true createdBy: null isCustomModule: false createdTime: 946684800000 modifiedBy: null isDeptSpecific: false id: '1000000000377' - displayLabel: Contacts modifiedTime: 946684800000 apiName: contacts modifier: null nameField: lastName description: null pluralLabel: Contacts singularLabel: Contact hasRecycleBin: true createdBy: null isCustomModule: false createdTime: 946684800000 modifiedBy: null isDeptSpecific: false id: '1000000000379' - displayLabel: Tasks modifiedTime: 946684800000 apiName: tasks modifier: null nameField: subject description: null pluralLabel: Tasks singularLabel: Task hasRecycleBin: true createdBy: null isCustomModule: false createdTime: 946684800000 modifiedBy: null isDeptSpecific: true id: '1000000000383' - displayLabel: Tickets modifiedTime: 946684800000 apiName: tickets modifier: null nameField: subject description: null pluralLabel: Tickets singularLabel: Ticket hasRecycleBin: true createdBy: null isCustomModule: false createdTime: 946684800000 modifiedBy: null isDeptSpecific: true id: '1000000000423' - displayLabel: Contracts modifiedTime: 946684800000 apiName: contracts modifier: null nameField: contractName description: null pluralLabel: Contracts singularLabel: Contract hasRecycleBin: true createdBy: null isCustomModule: false createdTime: 946684800000 modifiedBy: null isDeptSpecific: true id: '1000000000427' - displayLabel: Products modifiedTime: 946684800000 apiName: products modifier: null nameField: productName description: null pluralLabel: Products singularLabel: Product hasRecycleBin: true createdBy: null isCustomModule: false createdTime: 946684800000 modifiedBy: null isDeptSpecific: false id: '1000000000429' - displayLabel: Time Entry modifiedTime: 946684800000 apiName: timeEntry modifier: null nameField: requestChargeType description: null pluralLabel: Time Entry singularLabel: Time Entry hasRecycleBin: true createdBy: null isCustomModule: false createdTime: 946684800000 modifiedBy: null isDeptSpecific: true id: '1000000000431' - displayLabel: Agents modifiedTime: 946684800000 apiName: agents modifier: null nameField: lastName description: null pluralLabel: Agents singularLabel: Agent hasRecycleBin: false createdBy: null isCustomModule: false createdTime: 946684800000 modifiedBy: null isDeptSpecific: false id: '1000000000435' - displayLabel: Events modifiedTime: 946684800000 apiName: events modifier: null nameField: subject description: null pluralLabel: Events singularLabel: Event hasRecycleBin: true createdBy: null isCustomModule: false createdTime: 946684800000 modifiedBy: null isDeptSpecific: true id: '1000000000445' - displayLabel: Calls modifiedTime: 946684800000 apiName: calls modifier: null nameField: subject description: null pluralLabel: Calls singularLabel: Call hasRecycleBin: true createdBy: null isCustomModule: false createdTime: 946684800000 modifiedBy: null isDeptSpecific: true id: '1000000000447' - displayLabel: Doctors modifiedTime: 1713519302000 apiName: cm_doctors modifier: firstName: '' lastName: Kyle photoURL: https://desk.zoho.com/api/v1/agents/4000000000329/photo?orgId=3981311 id: '4000000000329' email: kyle@zylker.com nameField: name description: Doctor informations pluralLabel: Doctors singularLabel: Doctor hasRecycleBin: true createdBy: '1000000000375' isCustomModule: true createdTime: 1713517457000 modifiedBy: '1000000000375' isDeptSpecific: true id: '1000003000001' getModulesResponse: description: getModulesResponse template definitions content: application/json: schema: oneOf: - type: - 'null' - object additionalProperties: false properties: modules: $ref: '#/components/schemas/listOfModules' required: - modules - type: - 'null' - object additionalProperties: false properties: data: $ref: '#/components/schemas/modulesWithNameField' required: - data - type: - 'null' - object additionalProperties: false properties: data: $ref: '#/components/schemas/listOfModulesWithCustomModuleData' required: - data examples: Valid responses Definitions: value: modules: - displayLabel: Contracts apiKey: contracts nameField: null id: '1000000000485' pluralLabel: Contracts singularLabel: Contract - displayLabel: Time Entry apiKey: timeEntry nameField: null id: '1000000000489' pluralLabel: Time Entry singularLabel: Time Entry - displayLabel: Department apiKey: departments nameField: null id: '1000000000491' pluralLabel: Departments singularLabel: Department - displayLabel: Agents apiKey: agents nameField: null id: '1000000000493' pluralLabel: Agents singularLabel: Agent - displayLabel: Topics apiKey: category nameField: null id: '1000000000527' pluralLabel: Topics singularLabel: Topic - displayLabel: Ticketss apiKey: tickets nameField: null id: '1000000000481' pluralLabel: Ticketss singularLabel: Ticket - displayLabel: Reports apiKey: reports nameField: null id: '1000000000463' pluralLabel: Reports singularLabel: Report - displayLabel: Dashboards apiKey: dashboards nameField: null id: '1000000000465' pluralLabel: Dashboards singularLabel: Dashboard - displayLabel: Knowledge Base apiKey: kbCategory nameField: null id: '1000000000483' pluralLabel: Articles singularLabel: Article - displayLabel: Contacts apiKey: contacts nameField: null id: '1000000000461' pluralLabel: Contacts singularLabel: Contact - displayLabel: Products apiKey: products nameField: null id: '1000000000487' pluralLabel: Products singularLabel: Product - displayLabel: Accounts apiKey: accounts nameField: null id: '1000000000459' pluralLabel: Accounts singularLabel: Account - displayLabel: Community apiKey: community nameField: null id: '1000000000533' pluralLabel: Community singularLabel: Community - displayLabel: Social apiKey: social nameField: null id: '1000000000535' pluralLabel: Social singularLabel: Social - displayLabel: Chat apiKey: chat nameField: null id: '1000000000537' pluralLabel: Chat singularLabel: Chat - displayLabel: Activities apiKey: activities nameField: null id: '1000000000471' pluralLabel: Activities singularLabel: Activity - displayLabel: Calls apiKey: calls nameField: null id: '1000000000531' pluralLabel: Calls singularLabel: Call - displayLabel: Tasks apiKey: tasks nameField: null id: '1000000000469' pluralLabel: Tasks singularLabel: Task - displayLabel: Events apiKey: events nameField: null id: '1000000000529' pluralLabel: Events singularLabel: Event - displayLabel: IM apiKey: im nameField: null id: '1000000000475' pluralLabel: IM singularLabel: IM moduleJsonIncludingCustomModule: description: moduleJsonIncludingCustomModule template definitions content: application/json: schema: additionalProperties: false allOf: - $ref: '#/components/schemas/moduleJsonIncludingCustomModuleforList' - type: - 'null' - object properties: profileIds: type: - 'null' - array items: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) uniqueItems: false departmentIds: type: - 'null' - array items: type: - string - 'null' - integer format: int64 pattern: ([0-9]+) uniqueItems: false required: - departmentIds - profileIds examples: Valid responses Definitions: value: displayLabel: Doctors modifiedTime: 1713519302000 apiName: cm_doctors modifier: firstName: '' lastName: Kyle photoURL: https://desk.zoho.com/api/v1/agents/4000000000329/photo?orgId=3981311 id: '4000000000329' email: kyle@zylker.com nameField: name profileIds: - '1000000029530' description: Doctor informations departmentIds: - '1000000774623' - '1000000025632' pluralLabel: Doctors singularLabel: Doctor hasRecycleBin: true createdBy: '1000000000375' isCustomModule: true createdTime: 1713517457000 modifiedBy: '1000000000375' isDeptSpecific: true id: '1000003000001' securitySchemes: iam-oauth2-schema: $ref: ./Common.json#/components/securitySchemes/iam-oauth2-schema x-entity: Helpcenter