slug: zoom-phone provider: Zoom Phone generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Telecommunications min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 4 edges: - tag: Emergency Addresses spec_file: zoom-phone-emergency-addresses-api-openapi.yml capability_id: BC-2700.40 capability_id_l1: BC-2700 capability_name: Emergency Services Management confidence: 0.85 evidence: POST /phone/emergency_addresses addEmergencyAddress Add an emergency address reason: CRUD over emergency (E911) addresses used for emergency-call location delivery, which is the regulator-mandated emergency services capability for a voice provider. - tag: Emergency Service Locations spec_file: zoom-phone-emergency-service-locations-api-openapi.yml capability_id: BC-2700.40 capability_id_l1: BC-2700 capability_name: Emergency Services Management confidence: 0.85 evidence: POST /phone/locations addLocation Add an emergency service location reason: Operations create, update and delete emergency service locations used for emergency call routing/location delivery — squarely telecom emergency services management. - tag: Phone Roles spec_file: zoom-phone-phone-roles-api-openapi.yml capability_id: BC-620.20 capability_id_l1: BC-620 capability_name: Identity & Access Management confidence: 0.72 evidence: GET /phone/roles 'List phone roles'; POST /phone/roles/{roleId}/members 'Add members to roles'; 'Add phone role targets' reason: Role definitions, role membership and role targets define administrative privileges over the phone system — role-based access administration, i.e. identity and access management, not a telecom-specific capability. - tag: Phone Devices spec_file: zoom-phone-phone-devices-api-openapi.yml capability_id: BC-600.50 capability_id_l1: BC-600 capability_name: IT Infrastructure Management confidence: 0.7 evidence: POST /phone/devices addPhoneDevice Add a device; POST /phone/devices/{deviceId}/reboot rebootPhoneDevice Reboot a desk phone; PUT /phone/devices/{deviceId}/provision_templates updateProvisionTemplateToDevice reason: Inventory, provisioning, assignment and reboot of desk phones and smartphones — management of communications endpoint infrastructure, an IT Infrastructure Management activity. recovered_from: sweep-20260829T005356Z-edges.json