generated: '2026-07-25'
method: searched
source: https://developers.zoom.us/changelog/
docs: https://developers.zoom.us/changelog/?product=phone
summary: >-
  Zoom runs one dated, product-filtered platform changelog covering every API. Filtering to
  product=Phone and product=Number Management yields 107 entries running from 2022-01-24 to
  2026-07-20 — a genuinely maintained release feed, roughly two entries a month. Entries are
  tagged api-release (95), deprecation (16), bug-fix (16), action-required (11),
  breaking-change (4), sdk-version (2) and new-feature (1). The 30 most recent Phone and
  Number Management entries are captured below; the live changelog remains the source of truth.
scheme: dated-entries-by-product
current_version: v2
entry_count_phone_and_number_management: 107
first_entry: '2022-01-24'
latest_entry: '2026-07-20'
tag_counts:
  api-release: 95
  deprecation: 16
  bug-fix: 16
  action-required: 11
  breaking-change: 4
  sdk-version: 2
  new-feature: 1
entries:
- date: '2026-07-20'
  product: Number Management
  title: Add new request field to Cloud Peering Provider Exchange APIs
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/number-management/july-20-2026
  summary: Added the `customer_account_number` request field to the Cloud Peering Provider Exchange APIs for retrieving
    peering numbers.
- date: '2026-07-20'
  product: Phone
  title: Expand Zoom Phone APIs with new IVR, Call Queue, Fax, and settings fields
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/july-20-2026
  summary: Added new request and response fields across Zoom Phone APIs, including IVR, Call Queues, Fax, Users,
    Sites, Accounts, Groups, and Auto Receptionists, to support expanded routing, configuration, disclaimer, and
    policy management capabilities.
- date: '2026-07-16'
  product: Number Management
  title: Return assigned user names for phone numbers
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/number-management/july-16-2026
  summary: Added the `assigned_to_name` response field to the Phone Numbers APIs to return the name of the user
    or entity assigned to each phone number.
- date: '2026-07-02'
  product: Phone
  title: Warm transfer with Zoom Phone
  tags:
  - api-release
  - breaking-change
  breaking: true
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/july-02-2026
  summary: As of May 18th 2026, internal changes were made that require a new retrieval process for accessing warm
    transfer call data. The following sections outline the changes. Moving forward, make sure your systems use the
    appropriate implementation methods to ensure operations.
- date: '2026-06-29'
  product: Phone
  title: Update Call Queue Custom Groups
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/june-29-2026
  summary: Added new APIs to update custom groups in a call queue.
- date: '2026-06-22'
  product: Phone
  title: Expanded Zoom Phone APIs for call handling, settings, recordings, and voicemail
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/june-22-2026
  summary: Added comprehensive Zoom Phone APIs for managing call handling, settings, custom groups, recordings,
    voicemails, and user configurations across common areas, call queues, shared line groups, auto receptionists,
    and users. Also enhanced reporting, monitoring group, emergency service location, and use
- date: '2026-06-04'
  product: Phone
  title: Add call ID filtering to call history APIs
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/june-04-2026
  summary: Added a new `call_ids` request field to the Call Logs APIs to retrieve call history for specific call
    IDs.
- date: '2026-06-01'
  product: Phone
  title: New call ID filtering for call history APIs
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/june-01-2026
  summary: Added a new `call_ids` request field to Call Logs APIs to enable filtering and retrieval of call history
    records by specific call IDs.
- date: '2026-05-28'
  product: Phone
  title: Deprecation of Call Log APIs and enhancements to Call History APIs
  tags:
  - breaking-change
  - deprecation
  breaking: true
  deprecation: true
  action_required: false
  url: https://developers.zoom.us/changelog/phone/deprecation-of-call-log-apis-and-enhancements-to-call-history-apis
  summary: "Zoom Phone API introduced new endpoints in December 2023 to replace Call Logs. The v1 Call Logs APIs\
    \ will be deprecated in May 2026. This timeline extends the previously announced deprecation to give developers\
    \ more time to migrate.\r Key migration endpoints\r - Get account call history: Returns summa"
- date: '2026-05-26'
  product: Phone
  title: Phone API endpoint deprecations
  tags:
  - breaking-change
  - deprecation
  breaking: true
  deprecation: true
  action_required: false
  url: https://developers.zoom.us/changelog/phone/phone-api-endpoint-deprecations
  summary: "Zoom deprecated several endpoints for phone numbers, plans, cloud peering, SMS campaigns, and related\
    \ settings. \r Use the new Number Management APIs for enhanced, streamlined management.\r Migrate by June 30,\
    \ 2026.  We will not support deprecated endpoints after this date and fully sunset on December"
- date: '2026-05-18'
  product: Phone
  title: New Call Queue policy APIs and expanded Zoom Phone policy settings
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/may-18-2026
  summary: Introduced Call Queue policy APIs and added new fields across Zoom Phone resources to support call screening,
    SMS automation, voicemail settings, transcription language, and routing.
- date: '2026-04-23'
  product: Phone
  title: Enhance SMS APIs with delivery status and sorting options
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/april-23-2026
  summary: Adds a `delivery_status` response field to SMS session and message endpoints, and introduces a `sort
    `request field to SMS session APIs to control result ordering.
- date: '2026-04-20'
  product: Phone
  title: New connection type field
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/april-20-2026
  summary: Added a `connection_type` field to the `phone.transfer_recipient_updated` webhook to improve tracking
    and integration logic for transfer recipient changes.
- date: '2026-04-06'
  product: Phone
  title: Upcoming deprecation of Call Log APIs and enhancements to Call History APIs
  tags:
  - breaking-change
  - deprecation
  breaking: true
  deprecation: true
  action_required: false
  url: https://developers.zoom.us/changelog/phone/upcoming-deprecation-of-call-log-apis-and-enhancements-to-call-history-apis
  summary: "Zoom Phone API introduced new endpoints in December 2023 to replace Call Logs. The v1 Call Logs APIs\
    \ will be deprecated in May 2026. This timeline extends the previously announced deprecation to give developers\
    \ more time to migrate.\r Key migration endpoints\r - Get account call history: Returns summa"
- date: '2026-03-26'
  product: Number Management
  title: Improved Cloud Peering Provider Exchange APIs with new request and response fields
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/number-management/march-26-2026
  summary: New request and response fields to Cloud Peering Provider Exchange APIs, including `allocated_product`
    and capability indicators.
- date: '2026-03-23'
  product: Phone
  title: Enhanced Phone Devices API responses
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/march-23-2026
  summary: Added new network, policy, firmware, and description fields to Phone Devices list API responses.
- date: '2026-03-02'
  product: Phone
  title: Expanded Fax log management APIs and webhook events
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/march-02-2026
  summary: Added new Fax APIs to update and delete fax logs and introduced related webhook events. Enhanced Fax
    log APIs with a new `read_status` response field.
- date: '2026-02-09'
  product: Phone
  title: SMS charges report now includes delivery status details
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/february-09-2026
  summary: The SMS charges report APIs now return `delivery_status` and `delivery_detail` fields  to track message
    delivery outcomes for billed SMS messages.
- date: '2026-01-19'
  product: Phone
  title: User phone settings now include opt-out status
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/january-19-2026
  summary: The Users Phone Settings APIs now return a new `allow_opt_out` field. Developers can now determine whether
    a user can opt out of phone features.
- date: '2026-01-12'
  product: Phone
  title: Phone user activation status available
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/january-12-2026
  summary: Enhanced the Phone Users APIs with an `activation_status` response field to indicate each user’s phone
    activation state.
- date: '2025-12-22'
  product: Phone
  title: New fax file and document upload APIs
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/december-22-2025
  summary: Introduces four new Fax endpoints enabling file and document uploads at both the global and account levels,
    supporting expanded faxing workflows.
- date: '2025-12-15'
  product: Number Management
  title: New SMS consent management APIs
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/number-management/december-15-2025
  summary: Introduces a full set of APIs to create, update, retrieve, and delete SMS consent records and associated
    phone numbers at both the account and global level.
- date: '2025-12-15'
  product: Phone
  title: Expanded response fields for Phone settings and webhooks
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/december-15-2025
  summary: Adds numerous new response fields to Groups and Accounts Phone Settings APIs, and extends related webhook
    events with additional settings fields for improved configuration visibility.
- date: '2025-12-08'
  product: Phone
  title: Call Logs APIs now include caller and callee account codes
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/december-08-2025
  summary: Added new `caller_account_code` and `callee_account_code` fields to all Call Logs–related endpoints for
    clearer account attribution across call history and call element APIs.
- date: '2025-11-24'
  product: Phone
  title: New fax reporting and log retrieval APIs
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/november-24-2025
  summary: Adds multiple Reports and Fax API endpoints enabling detailed fax charge reporting, fax log retrieval,
    and access to associated fax files across account, extension, and phone-level resources.
- date: '2025-11-17'
  product: Phone
  title: Added site_id field support in Phone Devices APIs
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/november-17-2025
  summary: Enhanced the Phone Devices APIs to include a new site_id request fields.
- date: '2025-11-13'
  product: Phone
  title: Call History API migration
  tags:
  - api-release
  - deprecation
  breaking: false
  deprecation: true
  action_required: false
  url: https://developers.zoom.us/changelog/phone/november-13-2025
  summary: The Zoom Call History API endpoints replace the deprecated legacy Call Logs endpoints. The new APIs include
    all existing functionality with added capabilities, such as enhanced filtering, sorting, and detailed call history
    retrieval. Developers should update their integrations to use the new Call Hi
- date: '2025-11-10'
  product: Phone
  title: New and enhanced Call Logs APIs
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/november-10-2025
  summary: Zoom has launched new Call Logs endpoints that enable detailed call history retrieval, while also introducing
    a call_elements response field to the existing Call Logs APIs to provide richer call data.
- date: '2025-10-23'
  product: Phone
  title: New Call Logs APIs and enhanced webhook and response fields
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/october-23-2025
  summary: This update introduces new Call Logs APIs for retrieving detailed call element information and new webhook
    events for monitoring call element activity. It also enhances existing Recordings, Voicemails, and Call Logs
    APIs by adding the call_element_id and call_history response fields, improving trace
- date: '2025-10-20'
  product: Phone
  title: Support for shared_lines_call_setting in Users API
  tags:
  - api-release
  breaking: false
  deprecation: false
  action_required: false
  url: https://developers.zoom.us/changelog/phone/october-20-2025
  summary: The Users APIs now include a new shared_lines_call_setting field in both request and response payloads,
    enabling configuration and retrieval of shared line call settings.