generated: '2026-07-25'
method: derived
source: >-
  openapi/zoom-phone-api-openapi.json, openapi/zoom-phone-number-management-openapi.json,
  mcp/zoom-phone-mcp.yml, https://developers.zoom.us/.well-known/mcp/server-card.json
summary: >-
  Zoom ships both a large REST surface for Zoom Phone (419 operations across two OpenAPI
  documents) and a fleet of hosted MCP servers — but the two do not overlap. No Zoom MCP
  server exposes Zoom Phone provisioning, call history, SMS or number management, and the
  live tools/list on the general Workspace server is auth-gated (HTTP 401, -32001
  "Access token is required"), so no tool names or inputSchemas are published for ANY Zoom
  server. This crosswalk therefore records a complete divergence rather than a mapping: every
  Zoom Phone capability is REST-only. No tool-to-operation bindings are invented.
surfaces:
  openapi:
  - file: openapi/zoom-phone-api-openapi.json
    operations: 391
    base_url: https://api.zoom.us/v2
    gated: false
  - file: openapi/zoom-phone-number-management-openapi.json
    operations: 28
    base_url: https://api.zoom.us/v2
    gated: false
  graphql: null
  mcp:
    url: https://mcp.zoom.us/mcp/zoom/streamable
    gated: true
    gate: 'tools/list -> HTTP 401 {"code":-32001,"message":"Access token is required"}'
    phone_server: 'https://mcp.zoom.us/mcp/phone/streamable -> HTTP 404 {"code":-32602,"message":"instance not found"}'
crosswalk: []
mcp_only:
- tool: null
  reason: >-
    No Zoom Phone MCP tools are published. The Workspace, Docs, Whiteboard, Chat, Meetings,
    Tasks and Revenue Accelerator servers advertise capabilities only in prose (server card
    descriptions and registry `examples` blocks), never as named tools with schemas.
coverage:
  tools_named: 0
  tools_bound: 0
  mcp_only: 0
  rest_operations_total: 419
  rest_operations_with_tool: 0
  note: >-
    tools_named is 0 because the live manifest is auth-gated AND Zoom's llms.txt/docs do not
    enumerate tools. Re-run this crosswalk with an authenticated tools/list to bind real tools.
rest_only:
- capability: Accounts
  api: Zoom Phone API
  operations: 4
  examples:
  - addOutboundCallerNumbers
  - deleteOutboundCallerNumbers
  - listCustomizeOutboundCallerNumbers
  - listZoomPhoneAccountSettings
- capability: Alerts
  api: Zoom Phone API
  operations: 5
  examples:
  - AddAnAlertSetting
  - DeleteAnAlertSetting
  - GetAlertSettingDetails
  - ListAlertSettingsWithPagingQuery
- capability: Audio Library
  api: Zoom Phone API
  operations: 6
  examples:
  - AddAnAudio
  - AddAudioItem
  - DeleteAudioItem
  - GetAudioItem
- capability: Auto Receptionists
  api: Zoom Phone API
  operations: 19
  examples:
  - AddPolicy
  - DeletePolicy
  - addAutoReceptionist
  - addAutoReceptionistSetting
- capability: Billing Account
  api: Zoom Phone API
  operations: 2
  examples:
  - GetABillingAccount
  - listBillingAccount
- capability: Blocked List
  api: Zoom Phone API
  operations: 5
  examples:
  - addAnumberToBlockedList
  - deleteABlockedList
  - getABlockedList
  - listBlockedList
- capability: Call Handling
  api: Zoom Phone API
  operations: 4
  examples:
  - addCallHandling
  - deleteCallHandling
  - getCallHandling
  - updateCallHandling
- capability: Call Logs
  api: Zoom Phone API
  operations: 15
  examples:
  - accountCallHistory
  - accountCallLogs
  - addClientCodeToCallHistory
  - addClientCodeToCallLog
- capability: Call Queues
  api: Zoom Phone API
  operations: 32
  examples:
  - Addmemberstoacustomgroup
  - Createacustomgroupinacallqueue
  - Deleteacustomgroup
  - Getacustomgroup
- capability: Carrier Reseller
  api: Zoom Phone API
  operations: 4
  examples:
  - activeCRPhoneNumbers
  - createCRPhoneNumbers
  - deleteCRPhoneNumber
  - listCRPhoneNumbers
- capability: Common Areas
  api: Zoom Phone API
  operations: 19
  examples:
  - AddCommonAreaSetting
  - ApplyTemplatetoCommonAreas
  - Generateactivationcodesforcommonareas
  - UpdateCommonAreaPinCode
- capability: Dashboard
  api: Zoom Phone API
  operations: 11
  examples:
  - getCallLogMetricsDetails
  - getCallQoS
  - listCallLogsMetrics
  - listPastCallMetrics
- capability: Device Line Keys
  api: Zoom Phone API
  operations: 2
  examples:
  - batchUpdateDeviceLineKeySetting
  - listDeviceLineKeySetting
- capability: Dial by Name Directory
  api: Zoom Phone API
  operations: 6
  examples:
  - AddUsersToDirectory
  - AddUsersToDirectoryBySite
  - DeleteUsersFromDirectory
  - DeleteUsersFromDirectoryBySite
- capability: Emergency Addresses
  api: Zoom Phone API
  operations: 5
  examples:
  - addEmergencyAddress
  - deleteEmergencyAddress
  - getEmergencyAddress
  - listEmergencyAddresses
- capability: Emergency Service Locations
  api: Zoom Phone API
  operations: 6
  examples:
  - addLocation
  - batchAddLocations
  - deleteLocation
  - getLocation
- capability: External Contacts
  api: Zoom Phone API
  operations: 5
  examples:
  - addExternalContact
  - deleteAExternalContact
  - getAExternalContact
  - listExternalContacts
- capability: Fax
  api: Zoom Phone API
  operations: 8
  examples:
  - DeleteFaxLog
  - Downloadfaxfile
  - GetAccount'sFaxLogs
  - GetFaxLogDetails
- capability: Firmware Update Rules
  api: Zoom Phone API
  operations: 6
  examples:
  - AddFirmwareRule
  - DeleteFirmwareUpdateRule
  - GetFirmwareRuleDetail
  - ListFirmwareRules
- capability: Group Call Pickup
  api: Zoom Phone API
  operations: 8
  examples:
  - GetGCP
  - addGCP
  - addGCPMembers
  - deleteGCP
- capability: Groups
  api: Zoom Phone API
  operations: 3
  examples:
  - GetGroupPolicyDetails
  - getGroupPhoneSettings
  - updateGroupPolicy
- capability: IVR
  api: Zoom Phone API
  operations: 2
  examples:
  - getAutoReceptionistIVR
  - updateAutoReceptionistIVR
- capability: Inbound Blocked List
  api: Zoom Phone API
  operations: 10
  examples:
  - AddAccountLevelInboundBlockRules
  - AddExtensiontLevelInboundBlockRules
  - DeleteAccountLevelInboundBlockRules
  - DeleteAccountLevelInboundBlockedStatistics
- capability: Line Keys
  api: Zoom Phone API
  operations: 3
  examples:
  - BatchUpdateLineKeySetting
  - DeleteLineKey
  - listLineKeySetting
- capability: Monitoring Groups
  api: Zoom Phone API
  operations: 9
  examples:
  - addMembers
  - createMonitoringGroup
  - deleteMonitoringGroup
  - getMonitoringGroupById
- capability: Outbound Calling
  api: Zoom Phone API
  operations: 24
  examples:
  - AddAccountOutboundCallingExceptionRule
  - AddCommonAreaOutboundCallingExceptionRule
  - AddSiteOutboundCallingExceptionRule
  - AddUserOutboundCallingExceptionRule
- capability: Phone Devices
  api: Zoom Phone API
  operations: 11
  examples:
  - ListSmartphones
  - addExtensionsToADevice
  - addPhoneDevice
  - deleteADevice
- capability: Phone Numbers
  api: Zoom Phone API
  operations: 8
  examples:
  - UnassignPhoneNumber
  - addBYOCNumber
  - assignPhoneNumber
  - deleteUnassignedPhoneNumbers
- capability: Phone Plans
  api: Zoom Phone API
  operations: 2
  examples:
  - listCallingPlans
  - listPhonePlans
- capability: Phone Roles
  api: Zoom Phone API
  operations: 11
  examples:
  - AddPhoneRoleTargets
  - AddRoleMembers
  - DelRoleMembers
  - DeletePhoneRole
- capability: Private Directory
  api: Zoom Phone API
  operations: 4
  examples:
  - addMembersToAPrivateDirectory
  - listPrivateDirectoryMembers
  - removeAMemberFromAPrivateDirectory
  - updateAPrivateDirectoryMember
- capability: Provider Exchange
  api: Zoom Phone API
  operations: 5
  examples:
  - addPeeringPhoneNumbers
  - deletePeeringPhoneNumbers
  - listCarrierPeeringPhoneNumbers
  - listPeeringPhoneNumbers
- capability: Provision Templates
  api: Zoom Phone API
  operations: 5
  examples:
  - GetProvisionTemplate
  - addProvisionTemplate
  - deleteProvisionTemplate
  - listAccountProvisionTemplate
- capability: Recordings
  api: Zoom Phone API
  operations: 9
  examples:
  - UpdateAutoDeleteField
  - UpdateRecordingStatus
  - deleteCallRecording
  - getPhoneRecordingByCallElementId
- capability: Reports
  api: Zoom Phone API
  operations: 4
  examples:
  - GetCallChargesUsageReport
  - GetSMSChargesUsageReport
  - Getfaxchargesusagereport
  - getPSOperationLogs
- capability: Routing Rules
  api: Zoom Phone API
  operations: 5
  examples:
  - addRoutingRule
  - deleteRoutingRule
  - getRoutingRule
  - listRoutingRule
- capability: SMS
  api: Zoom Phone API
  operations: 7
  examples:
  - GetSmsSessions
  - accountSmsSession
  - postSmsMessage
  - smsByMessageId
- capability: SMS Campaign
  api: Zoom Phone API
  operations: 7
  examples:
  - GetSMSCampaign
  - assignCampaignPhoneNumbers
  - getNumberCampaignOptStatus
  - getUserNumberCampaignOptStatus
- capability: SMS Consent
  api: Zoom Phone API
  operations: 1
  examples:
  - getNumberConsentOptStatus
- capability: Setting Templates
  api: Zoom Phone API
  operations: 4
  examples:
  - addSettingTemplate
  - getSettingTemplate
  - listSettingTemplates
  - updateSettingTemplate
- capability: Settings
  api: Zoom Phone API
  operations: 8
  examples:
  - GetAccountPolicyDetails
  - getPortedNumbersDetails
  - listBYOCSIPTrunk
  - listPortedNumbers
- capability: Shared Line Appearance
  api: Zoom Phone API
  operations: 1
  examples:
  - listSharedLineAppearances
- capability: Shared Line Group
  api: Zoom Phone API
  operations: 22
  examples:
  - addMembersToSharedLineGroup
  - addSLGPolicySubSetting
  - addSharedLineGroupSetting
  - assignPhoneNumbersSLG
- capability: Sites
  api: Zoom Phone API
  operations: 12
  examples:
  - addSiteOutboundCallerNumbers
  - addSiteSetting
  - createPhoneSite
  - deletePhoneSite
- capability: Users
  api: Zoom Phone API
  operations: 24
  examples:
  - GetUserPolicyDetails
  - addUserCallForwardSetting
  - addUserOutboundCallerNumbers
  - addUserProfileSetting
- capability: Voicemails
  api: Zoom Phone API
  operations: 8
  examples:
  - accountVoiceMails
  - deleteVoicemail
  - getVoicemailDetails
  - getVoicemailDetailsByCallElementId
- capability: Zoom Rooms
  api: Zoom Phone API
  operations: 10
  examples:
  - RemoveZoomRoom
  - UnassignPhoneNumberFromZoomRoom
  - addZoomRoom
  - assignCallingPlanToRoom
- capability: Cloud Peering Provider Exchange
  api: Number Management API
  operations: 5
  examples:
  - Listpeeringphonenumbersforprovider
  - addPeeringPhoneNumbers
  - deletePeeringPhoneNumbers
  - listPeeringPhoneNumbers
- capability: Phone Numbers
  api: Number Management API
  operations: 6
  examples:
  - AddBYOCPhoneNumber
  - AllocateNumber
  - DeleteNumbers
  - getPhoneNumber
- capability: Phone Plan
  api: Number Management API
  operations: 1
  examples:
  - Listphonenumberplaninformation
- capability: SMS Campaigns
  api: Number Management API
  operations: 4
  examples:
  - GetSMSCampaign
  - assignCampaignPhoneNumbers
  - listAccountSMSCampaigns
  - unassignCampaignPhoneNumber
- capability: SMS Consent
  api: Number Management API
  operations: 8
  examples:
  - AssignPhoneNumbersToConsent
  - CreateSMSConsent
  - DeleteSMSConsents
  - GetSMSConsent
- capability: Setting
  api: Number Management API
  operations: 4
  examples:
  - Getportednumbersdetails
  - ListBYOCSIPtrunks
  - ListSIPgroups
  - Listportednumbers